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Ensemble Health Partners logo
Ensemble Health Partners

Ensemble Health Partners is a hospital and healthcare company that partners with client hospitals to help them develop processes, train teams, reach their finan

Epic Application Analyst

Location

United States

Posted

82 days ago

Salary

$92.4K - $159.5K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Epic Application Analyst

Ensemble Health Partners

• Developing and implementing long-term best practice Epic strategy across both operations and IT • Ensuring all parties involved understand the significance and impact of upcoming changes • Assisting in educating operational leadership in process improvement and Epic best practices • Responsible for helping to implement policies • Work with Revenue Cycle leaders on reporting, work queue strategy and workflow design • Help to increase revenue through standardizing workflows and process improvement • Serve as the lead for Epic issues identified and new change requests • Produces and reviews decision documents, SBARDs, other documents needed to support build work • Runs client meetings and monitors client happiness • Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality • Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects • Develops weekly/monthly status reports of projects and ensures agreed upon timelines are met • Advises operational leaders on Epic best practices and adheres to system guidelines • Monitors Key Performance Indicators and makes recommendations on Epic workflows or enhancements that provide the greatest impact and improvement • Maintains deep understanding of Epic functionality and maintains all certifications and new release updates • Performs account level reviews and audits to ensure optimal system performance • Produces high-quality materials for internal and external use • Participates in Integrated and User Acceptance Testing as dictated by IT change control • Supports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessary • Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity • Supports revenue cycle leadership in any Epic certification processes and serves as a subject matter expert in Epic system functionality • Strives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operations • Participates in assessments to identify opportunities for client improvement • Supports sales team in advising new clients and answering inquiries about system functionality • Develops materials to support sales, including marketing materials • Identifies new opportunities for client engagements

Job Requirements

  • Must have a current Epic Certification within a Revenue Cycle focused module
  • Strong implementation background
  • Working knowledge with other revenue cycle focused Epic applications
  • Working understanding of interface and interface messages
  • 4 year/ Bachelors Degree preferred or equivalent experience
  • Must have Epic Administrator Certification in a Revenue Cycle focused module
  • 3+ years of Epic build experience in Epic revenue cycle functions (billing and patient access areas preferred)
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

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