Role Description 3 Promise Labor Services is seeking a detail-oriented Payroll Administrator to manage full-cycle payroll operations across multiple locations. This role is responsible for ensuring accurate and timely payroll processing while supporting compliance, reporting, and coordination with HR and Finance. If you thrive in a fast-paced environment and have strong experience with payroll systems like ADP, this is a great opportunity to join a growing team. What You’ll Do - Process full-cycle payroll accurately and on time using ADP systems. - Enter and review timekeeping data and payroll information. - Monitor payroll-related emails and communications. - Set up and manage child support deductions. - Process 401(k) contributions and company match. - Generate payroll reports, including prevailing wage and certified payroll. - Process prevailing wage reporting through LCP Tracker. - Ensure compliance with wage notices and documentation requirements. - Assist with registering and setting up tax accounts in new states and municipalities. - Support Accounts Payable with payroll-related reporting. - Partner with HR and Finance to ensure smooth payroll operations. - Maintain confidentiality of employee and payroll data. - Perform other duties as assigned. Qualifications - 3–5 years of payroll or accounting experience. - Experience with ADP payroll systems required. - Knowledge of payroll processes, tax withholdings, and unemployment taxes. - Experience with prevailing wage or certified payroll preferred. - Strong attention to detail and organizational skills. - Ability to manage multiple tasks in a fast-paced environment. - Strong communication and problem-solving skills. - Bilingual (Spanish/English) preferred. Education - Associate’s degree in Accounting, Business, or related field preferred. Benefits - Competitive salary. - Remote work opportunity. - Comprehensive health, dental, and vision insurance. - 401(k) with company match. - Paid time off and paid holidays. - Company-paid life insurance. - Opportunities for professional growth and development. - Exposure to multi-state payroll and compliance. - Collaborative, team-oriented work environment.

• Spearhead the strategic development and execution of global payroll risk and incident management. • Lead critical programs to enhance risk posture and drive resolution of high-impact incidents. • Mentor team members and evolve frameworks, influencing Remote's growth with control and confidence. • Design and oversee the execution of global risk management frameworks for payroll operations. • Lead cross-functional risk assessments and ensure alignment on emerging threats and regulatory changes. • Establish scalable processes for triaging, investigating, resolving incidents, and optimizing RCA database. • Translate incident data and audit findings into cross-functional improvement initiatives. • Mentor and develop Specialists and Managers in risk assessment and incident handling.

• Spearhead the strategic development and execution of global payroll risk and incident management. • Lead critical programs to enhance our risk posture, drive resolution of high-impact incidents and partner across teams to embed risk-aware thinking into everyday operations. • Mentor team members, evolve our frameworks, and directly influence how Remote grows with control and confidence. • Design and oversee the execution of global risk management frameworks for payroll operations, new product features and market expansion. • Own and evolve the global payroll risk register, ensuring real-time visibility of critical risks and mitigation plans. • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools. • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents globally. • Translate incident data, operational feedback and audit findings into cross-functional improvement initiatives. • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation.

• Design and oversee the execution of global risk management frameworks for payroll operations, new product features and market expansion. • Own and evolve the global payroll risk register, ensuring real-time visibility of critical risks and mitigation plans. • Lead cross-functional risk assessments with Legal, Product, Payroll Ops and other operational teams to align on emerging threats and regulatory changes. • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools. • Oversee quarterly and ad-hoc risk assessments, ensuring accurate, scalable processes and actionable outputs. • Provide insight into key risk trends, contributing to strategic planning and audit readiness. • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents globally. • Establish scalable, high-trust processes for triaging, investigating, resolving, and learning from incidents. • Lead and coach teams through Root Cause Analysis (RCA), ensuring consistency, quality, and accountability across the organization. • Own and optimize the incident & RCA database, enabling proactive trend identification and strategic learning. • Liaise with senior leadership and stakeholders on incident impact, resolution progress, and post-incident improvements. • Translate incident data, operational feedback and audit findings into cross-functional improvement initiatives. • Collaborate with Product, Engineering, and Payroll Ops to implement system/process fixes that reduce recurrence and enhance control. • Champion the integration of risk-aware thinking into daily team operations and decision-making. • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation. • Design and deliver training sessions and simulation exercises to upskill teams in risk and incident practices. • Foster a culture of transparency, accountability and continuous learning across the Payroll Strategy & Compliance team and wider Payroll team.