• Manage assigned accounts' growth and retention • Develop account strategies to expand revenue and profitability • Ensure high levels of customer satisfaction for long-term loyalty • Identify upselling, cross-selling, and renewal opportunities • Manage assigned accounts and client relationships • Continue to build and maintain long-term, trusted relationships with key clients • Serve as primary point of contact for clients • Understand the client's needs, goals, and challenges to deliver a complete solution • Develop and manage strategic planning • Develop, execute, and maintain account plans aligned with the clients and SGS • Provide revenue forecasts, track performance, and ensure targets are met • Collaborate with internal teams (Operations, Client Services, Sales) • Manage contract negotiations • Negotiate renewals to secure profitable price agreements • Monitor the market and competitive landscape • Provide insights to influence business strategy, client offerings, and competitor activities • Develop campaigns and an execution plan • Develop targeted campaigns (digital, content, events) to increase brand awareness and client engagement • Ensure campaigns are consistent with laboratories’ core capabilities • Align with industry needs to deliver ROI • Provide data-driven insights • Track and analyze campaign performance, engagement, and ROI • Provide insights and recommendations to improve campaign ROI • Analyze engagement trends, email open rates, ad click-through rates, and social media engagement patterns • Work closely with the sales team to ensure consistent messaging • Help build successful pitches and price agreement renewals

• Develop comprehensive Account plans with trackable metrics and KPIs. • Creating and monitoring targets for the national sales department. • Building a trusting and professional relationship with clients. • Meeting with clients and account managers. • Ensuring that all accounts are looked after and maintained. • Supervising and managing regional salespeople in your department. • Following up on complaints and queries on behalf of clients. • Promoting new services and products to clients in your department. • Reporting to senior management on the status of your accounts. • Taking a leading role in presentations and proposals for national accounts. • Monitoring and identifying market trends, competitive advantages, etc.

• Manages an assigned account, or group of accounts • Create value for the assigned customers through the technical service they provide • Identifying new product opportunities and selling to existing customers • Maintain revenue, price capture and to improve gross profit

• Identify and target potential new large complex and medium-sized customers in the MedTech market • Create new opportunities and close sales through presenting IQVIA solutions to potential new MedTech customers • Drive revenue growth by leveraging IQVIA’s full suite of capabilities including data assets, analytics, SaaS and technology platforms, real-world evidence (RWE), consulting services, and field services to deliver high-value, client-centric solutions • Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations • Qualify new accounts through IQVIA qualification process of identifying key decision makers and champions within target accounts and presenting IQVIA solutions • Identify trends and ideas by researching client events, publications, and announcements • Update job knowledge/skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Develop sales via MSAs and SOWs by making initial presentation; detailing value proposition, launch strategy and ongoing introduction of service offerings • Attend trade shows, conferences and meetings • Initiate sales process by cold calling, building relationships, qualifying potential clients and scheduling appointments • Build relationships with key decision makers via quarterly business reviews • Manage overall relationship with key executives and decision makers within assigned accounts • Serves as key point of contact for all MedTech-related issues for assigned accounts. • Overcome objections and providing relevant solutions to potential customers • Prepare presentations, proposals and execute contract strategy for multi-year contracts • Update Salesforce.com on a daily/weekly basis • Effectively work within IQVIA’s matrixed organizational structure, specifically with Sales Specialist counterparts and other delivery functions.