Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Cloud Engineer is at the core of preparing for the continued exponential growth of Blackline's SaaS product and other programs in the Technical Operations group that powers all of Blackline. You'll Get To: • Manage AWS, GCP and/or Azure cloud environments• Install, configure, and upgrade SQL Server, PostgreSQL, and MongoDB• Develop and implement backup and recovery strategies for databases• Manage the full lifecycle of DevOps tools, Jenkins, Artifactory, Consul and other tools as required including upgrades, patches and scalability enhancements• Build and manage cloud-based Kubernetes clusters• Configure, deploy, and scale open source software including: Ubuntu Linux, Docker, rkt, Kubernetes, Prometheus, Fluentd, Flannel, Elasticsearch• Contribute code back to open source projects to fix bugs and add features needed by our team • Write new components from scratch when there is no suitable open source project • Build sensors to monitor platform health and performance • Interact with customers to promote best practices and influence architecture to be cloud-native • Serve as technical lead for small projects and support medium to large projects• Troubleshoot and fix the system when it breaks • Share the responsibility of being on-call What You'll Bring: - A minimum of 3+ years' direct experience building or operating cloud native applications using Kubernetes and Docker - Proficiency with shell scripting and related tools - Proficiency with Linux SysOps or Windows SysOps tasks - Experience using Docker in production - Can write clean, readable code - Familiarity with networking, comp sci stuff, and distributed systems - Expertise in using and managing cloud platforms and cloud native tools - Strong written and oral communication skills - Demonstrated experience developing or operating production web applications and basic understanding of HTTP(S), HTML, JavaScript, CSS, and XML - Intermediate knowledge of at least one of the following languages: C#, Visual Basic, PowerShell, Linux, ASP.NET, Ruby, Go or Java preferably in an agile SaaS environment - Exposure to Kubernetes in a bare metal/non-public cloud provider environment - Experience with open source platforms and technologies - Experience with software development processes and methodologies - Experience building cloud native/cloud first applications in a cloud environment such as AWS, Google Cloud, and Azure - Track record of developing and implementing robust, distributed online solutions Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week. Salary Range: USD $193,000.00/Yr. - USD $242,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Role Description We are looking for a Cloud Solution Architect who will provide deep technical expertise in Azure Virtual Desktop (AVD), supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions. You will work closely with customers and internal delivery teams to resolve complex end-user computing (EUC) challenges across cloud and hybrid environments, ensuring secure, scalable, and high-performance virtual desktop experiences aligned with Microsoft best practices. Note: This position requires fluency in both Italian and English. Key Responsibilities - Act as a technical authority for Azure Virtual Desktop (AVD) and Windows virtual desktop architectures. - Design, deploy, and troubleshoot Azure Virtual Desktop environments, including: - Host pools (pooled and personal) - Windows 10/11 multi-session - Session host scaling and availability - Diagnose and resolve issues related to: - User connectivity and session performance - FSLogix profile containers - User profile and data management - Application delivery and compatibility - Support identity and access integration using: - Microsoft Entra ID (Azure AD) - Hybrid identity scenarios (on-prem AD + Entra ID) - Conditional Access and authentication flows - Analyze and remediate issues involving: - AVD networking (VNETs, DNS, routing, latency) - Azure compute and storage used by session hosts - Windows OS internals, including event logs, performance counters, and registry - Integrate AVD with Microsoft Intune / Endpoint Manager for device and policy management. - Apply strong security principles to virtual desktop environments, including identity, access control, and endpoint protection. - Collaborate with internal teams to deliver high-quality, repeatable solutions aligned with Global Delivery standards. - Contribute to technical documentation, knowledge sharing, and operational excellence initiatives. Qualifications - Strong hands-on experience with Azure Virtual Desktop. - Proven experience designing and supporting: - Host pools, session hosts, and application groups - Windows 10/11 Enterprise (multi-session) - Deep understanding of: - FSLogix profiles and Office containers - User profile management and performance optimization - Solid knowledge of: - Microsoft Entra ID (Azure AD) and hybrid identity - Authentication and authorization concepts - Azure networking fundamentals (DNS, VNETs, routing, NSGs) - Experience troubleshooting: - Slow logon / logoff scenarios - Session instability and application issues - Strong familiarity with: - Windows OS internals - Performance monitoring, event logs, and registry analysis - Experience with Azure IaaS components used by AVD (VMs, disks, storage accounts). Preferred Qualifications - Experience working in Enterprise support or delivery environments. - Exposure to End-User Computing (EUC) or Virtual Desktop Infrastructure (VDI) solutions. - Familiarity with: - Microsoft Intune / Endpoint Manager - Security features such as Conditional Access and Defender - Strong problem-solving and root cause analysis skills. - Ability to communicate complex technical concepts clearly to technical and non-technical audiences. Location Italy - Work at Home Time Type Full time

Role Description We are seeking a highly skilled and experienced Cloud Solution Architect (CSA) specializing in AI solutions and Microsoft 365 Copilot. The ideal candidate will drive our customers’ AI transformation journey by leveraging Copilot Chat, AI Agents, and Microsoft 365 Copilot to unlock business value, improve productivity, and accelerate innovation. This is a customer-facing role that requires strong communication skills and the ability to engage with both technical and business stakeholders as a trusted advisor. As a CSA, you will play a key role in helping enterprise customers adopt and scale AI solutions, guiding them through architectural design, implementation, and change management to achieve measurable ROI. Note: Fluency in German and English (written and verbal). Key Responsibilities - Act as a trusted advisor, translating customer challenges into AI-driven solutions that deliver business value and ROI. - Lead architecture design and technical engagements focused on Copilot Chat, AI Agents, and Microsoft 365 Copilot. - Drive AI adoption and customer success, ensuring long-term usage and value realization. - Design and implement AI agents and Copilot solutions, including prompt engineering and workflow automation. - Support AI transformation initiatives, including adoption strategies and organizational change management. - Collaborate with sales, engineering, and delivery teams to identify growth opportunities and expansion scenarios. - Contribute to knowledge sharing, reusable IP, and best practices across the organization. - Continuously learn and stay current with AI technologies, Copilot capabilities, and industry trends. Qualifications - 10+ years of experience in cloud, IT consulting, architecture, or related technical roles. - Proven experience in customer-facing roles, leading workshops, and technical discussions. - Strong experience working in enterprise environments with complex stakeholders. Requirements - Hands-on experience with Microsoft 365 Copilot, Copilot Chat, and AI-powered productivity solutions. - Designing and deploying AI agents (Copilot Studio, Agents Toolkit, low-code/pro-code tools). - Strong understanding of AI architecture and foundation models. - Prompt engineering and AI solution design. - Microsoft Graph and enterprise data integration. - Experience with programming/scripting (e.g., Python, .NET, JavaScript, PowerShell). - AI frameworks (e.g., Semantic Kernel, LangChain). - Cloud and Microsoft 365 ecosystem (Teams, Outlook, SharePoint, etc.). Additional Skills (Preferred) - Experience building or customizing AI solutions and Copilot extensions. - Strong troubleshooting and optimization skills for AI deployments. - Knowledge of security, compliance, and Responsible AI practices. - Experience integrating AI solutions with enterprise systems and APIs. - Relevant Microsoft certifications in AI, Azure, or Microsoft 365. What We’re Looking For - Strong customer-centric mindset with the ability to drive adoption and change. - Excellent communication and stakeholder management skills. - Ability to explain complex AI concepts to both technical and non-technical audiences. - A proactive, growth-oriented mindset with a passion for AI innovation.

Role Description The Level 2 Site Reliability Engineer (SRE) is responsible for the reliability, performance, and operational excellence of applications running on Microsoft Azure and deployed on Azure Kubernetes Service (AKS). - Provides advanced incident management - Platform troubleshooting - Proactive reliability improvements - Operational automation to ensure highly available and scalable digital experiences for client retail stores globally Qualifications - Microsoft Azure - Site Reliability Engineering principles (SLOs, SLIs, error budgets) - Azure Kubernetes Service - Containers & Kubernetes orchestration - Monitoring and observability - Operational automation - Advanced cloud platform troubleshooting - Distributed applications management - High availability (HA) and scalability - Advanced incident management - Performance tuning and optimization - Soft skills: Work Under pressure, Quality at work, Results Oriented Benefits - Competitive compensation and benefits package - Collaborative environment - Focus on personal and professional growth Company Description Capgemini is headquartered in Paris, France, with a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey, and Aguascalientes. It is a deeply multicultural organization. - Developed its own way of working, the Collaborative Business ExperienceTM - Draws on Rightshore, its worldwide delivery model - Aims to attract the best talent and is committed to creating a diverse and inclusive work environment