• Communicate with medical providers, employers and with injured workers • Perform a complete nursing evaluation to determine needs of patient • Review and evaluate all medical correspondence, provider reports, & treatment plan history • Evaluate clinical status of claimant and research for alternative options to treatment as warranted • Communicate with the claims examiners regarding directives, and provide updates on file status • Arranging transportation services when necessary and authorized • Evaluating therapy facilities and their progress on specific cases • Prepare comprehensive notes following any discussions had with injured worker, medical providers, claims examiners, and employers in the case file • Discuss the analyzed data and the comprehensive plan of care with the insurance representative prior to implementation • Upon authorization, implement this plan of care with patient, physician and health care providers • Arrange for care/services as needed (home care, procedures, medication, equipment or supplies) • Monitor the plan of care with modifications or changes suggested to the patient and physician as the need arises • Coordinate information between all parties (injured worker, physicians, employer, other providers, such as therapists, and attorney, if any is involved)

• Independently deliver live customer training sessions, webinars, and onboarding workshops. • Own assigned SewerAI University courses or training tracks, including session delivery and ongoing updates. • Create, update, and maintain enablement content such as training decks, guides, videos, and self-service documentation. • Ensure training content remains accurate and aligned with current product functionality. • Collect and synthesize customer feedback to improve training effectiveness and clarity. • Execute standardized onboarding programs for new customers, ensuring training milestones are completed on time. • Manage onboarding activities for small to mid-complexity customers with minimal oversight. • Coordinate with Professional Services and Senior Enablement Managers on onboarding for enterprise or complex accounts. • Monitor onboarding progress and proactively surface risks, delays, or adoption challenges. • Reinforce best practices for workflows, configuration, and product usage to accelerate customer time-to-value. • Own execution of defined enablement initiatives (e.g., new course rollouts, training refreshes, onboarding updates). • Track enablement metrics such as training attendance, completion, and early adoption indicators. • Identify recurring customer challenges and recommend content or process improvements. • Support enablement-related project work, timelines, and deliverables. • Partner with Marketing to support customer-facing educational content and campaigns. • Collaborate with Product and Engineering to stay current on feature releases and translate changes into training updates. • Contribute to internal enablement resources used by Customer Success and Professional Services teams. • Serve as a reliable enablement point of contact for internal stakeholders on assigned initiatives.

• Conducts due diligence of project requests by evaluating business segment request and needs. • Develops project plan based on due diligence and drive project to completion. • Creates long and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources. • Creates, maintains, and monitors project plans, schedules, and calendars for fulfilling each goal and objective. • Adjust schedules and targets as needed. • Delegates tasks on the project to employees best positioned to complete them. • Motivates employees involved in the project to complete tasks on time. • Identifies and manages potential risks and liabilities of multiple projects and provides solutions where applicable. • Serves as a point of contact for departments when multiple units are assigned to the same project to ensure team actions remain in synergy. • Reports progress and results as requested by departmental leaders to keep the project aligned with their goals. • Performs quality control on the project throughout development to maintain the standards expected. • Documents and follows up on actions and decisions. • Prepares necessary project materials. • Determines project changes. • Provides administrative support as needed. • Undertakes project tasks as required. • Develops strategies to ensure an effective and efficient execution of projects. • Adheres to frameworks and maintain documentation appropriately. • Other duties as assigned.

• Lead distribution sales efforts in Southern Europe. • Manage relationships with distribution partners. • Develop and implement sales strategies to drive revenue growth. • Drive new distribution opportunities and partnerships. • Analyze sales data to identify trends and challenges. • Collaborate with cross-functional teams. • Provide regular reporting on sales performance and market trends. • Develop strong relationships with key customers and partners.