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At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.
Specialist, HR Shared Services
Location
United States
Posted
84 days ago
Salary
$68K - $78K / year
Seniority
Mid Level
Job Description
Specialist, HR Shared Services
Lucet
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Annual compensation between $68,000 - $78,000, , PLUS a quarterly performance-based, discretionary incentive. - *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. What You Will Do - Essential Functions The HR Shared Services Specialist provides accurate, timely HR support across the employee lifecycle while ensuring strong compliance, data integrity, and consistent service delivery. This role supports core HR operations and reporting, policy and handbook updates, partners with key stakeholders on compliance and risk-related activities, and assists with Total Rewards processes such as merit, bonus, credentialing, and workers’ compensation administration. - HR Operations and Support: - Provide responsive, accurate employee and HR support by managing the HR shared inbox, processing HRIS transactions and data changes, maintaining employee records, and supporting compliant offboarding processes. - Ensure operational excellence through record retention compliance, automation and distribution of standard HR reports, and ongoing maintenance and improvement of HR SOPs in collaboration with subject matter experts. - Compliance and Risk Management - Regulatory & Employment Compliance: Support FLSA classification reviews, immigration and background check compliance, unemployment processes, and required regulatory reporting (e.g., EEOC, VETS), escalating risks as needed to ensure adherence to laws and policies. - Policy Governance & Audit Readiness: Maintain the HR policy review calendar, draft and coordinate updates to policies and the Team Member Handbook, participate in governance committees, and prepare documentation and data for internal and external audits (e.g., URAC, 401(k), DOL). - Training, Credentialing & Risk Controls: Monitor compliance training, licenses, certifications, and credentialing requirements (e.g., BLS, driver’s license attestations), ensure timely renewals and accurate records, and identify opportunities for automation and improved reporting. - Total Rewards (Compensation and Benefits) - Support workers’ compensation claims, annual merit and bonus cycles, sign-on and referral bonus payments, new hire compensation entries, and tracking of repayment or clawback obligations to ensure accuracy and policy compliance. - Coordinate tuition reimbursement payments, verify eligibility and payment status, escalate complex cases as needed, and identify opportunities to streamline, automate, and improve total rewards processes. Who You Are - Required Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field required. - 4+ years of experience in HR operations, HR shared services, or general HR support roles - Experience working in HRIS systems and handling employee data and reporting. - Strong attention to detail and comfort managing recurring deadlines - Strong understanding of HR compliance requirements, including FLSA, I‑9, EEO, and record‑keeping standards. - Proficiency in Microsoft Office, especially Excel (VLOOKUP, pivot tables) and Copilot, and ability to manage data with accuracy. - Someone who embodies our values by: - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. - Competencies - Proactive problem-solving and critical thinking - High initiative and ownership mindset - Process improvement and continuous learning orientation - Cross-functional collaboration with HR, Payroll, Legal, Compliance, and leadership - Ability to adapt in a dynamic and evolving environment - Working Conditions: - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.
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• Serve as the primary escalation point for complex employee relations issues • Conduct thorough, impartial investigations (e.g., misconduct, policy violations) and produce clear defensible documentation • Partner with Legal and senior HR leadership on sensitive or high-risk cases • Advise and coach managers on corrective action and conflict resolution • Guide leaders through difficult conversations while ensuring consistency and compliance • Identify patterns in ER cases and proactively recommend manager enablement or policy improvements • Oversee ADA accommodations and interactive process management end-to-end • Partner closely with Benefits or LOA administrators/vendors on FMLA, disability,and state leave programs • Step in to manage complex or escalated leave cases requiring nuanced judgment • Monitor and apply federal, state, and local labor laws (e.g., ADA, FMLA, FLSA and EEOC) • Ensure consistent application of policies and practices across employee populations • Maintain audit-ready documentation and support responses to agency claims or legal inquiries • Develop and refine policies, guidelines, and SOPs related to employee relations, accommodations, and workplace conduct • Standardize ER practices to improve consistency, fairness, and scalability • Analyze employee relations and accommodations trends to identify systemic issues • Provide recommendations to HR and business leaders to reduce risk and improve employee experience
Learning & Development Coordinator
Sungrow USA CorporationSungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability.
Role Description The Learning & Development Coordinator will support the day-to-day operations of a growing L&D function while helping shape corporate training, learning systems, and program execution. This is an exciting opportunity for a highly organized individual with a passion for learning to contribute to new initiatives and support onsite training events in a rapidly growing organization. Key Responsibilities - Onsite Event & Training Logistics Support (Estimated 10% Travel) - Assist with planning and preparation for onsite training sessions, workshops, and events - Support room setup, materials preparation, and post-event wrap-up - Coordinate logistics such as schedules, supplies, meals, and basic vendor or internal communication - Attend large-scale events in person to support program execution (50+ employees) - Learning Management System (LMS) Support - Assist with course setup, enrollment, and content organization within the LMS - Help maintain accurate learner records and training completion data - Support basic troubleshooting and user support as needed - Execute basic instructional design duties, such as sourcing content from 3rd party vendors upon request and copyediting courses created by internal subject matter experts - Reporting & Tracking - Track training attendance, completion, and participation metrics - Assist in generating reports and dashboards to support L&D analysis and decision-making - Help maintain training documentation and records for internal reporting purposes - Collaborate with Learning & Development Manager to establish and administer programs incentivizing employee training participation - Oversee compliance training for employees and contractors across the US, Mexico, and Canada - L&D Administrative Support - Provide general administrative support to the L&D Manager - Assist with documentation, scheduling, and internal communications - Support the organization and maintenance of learning resources and materials Qualifications - Bachelor’s degree in human resources, education, organizational development, business, or a related field - Minimum 3 years experience in learning & development, learning administrative support, event planning, or a related field - Strong organizational skills and attention to detail - Comfortable working with spreadsheets, systems, and basic reporting - Strong communication skills and a willingness to support both administrative and hands-on tasks - Ability to accommodate up to 10% yearly travel schedule to support events in Sungrow’s Costa Mesa, Houston, and Phoenix offices - Self-starter mindset with a willingness to learn and adapt Preferred (Nice to Have) - Familiarity with learning management systems or data tracking tools - Ability to join biweekly evening meetings with international collaborators Work Location and Status - Full time, Remote (10% Travel) - No visa sponsorship Company Description Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America is known for its commitment to innovation, high-quality standards, and exceptional customer service, aiming to provide sustainable and reliable energy solutions to meet the growing demand for clean power.
Role Description As an Employee Relations Partner, Americas, you’ll report directly to our Global Employee Relations Lead and play a critical role in establishing and scaling our ER function across the region. This is a new capability at Dataiku, and you’ll have the opportunity to build processes from the ground up while guiding our people managers to become stronger, more capable first-line HR leaders for their teams. You’ll serve as a key partner to business leaders and People Business Partners, providing expert guidance on complex and sensitive ER matters across the Americas. You’ll help ensure we’re managing risk thoughtfully, staying compliant, and fostering a fair, respectful, and values-aligned workplace. - Act as a trusted advisor to managers and People Business Partners on a wide range of employee relations topics, including investigations, performance management, policy interpretation, workplace conflicts, and organizational change. - Own and manage complex ER cases across the Americas, ensuring issues are handled with consistency, care, and alignment to local laws and internal policies. - Educate and support line managers on how to be effective people leaders—helping them build confidence and capability in addressing performance, conduct, and culture issues early and proactively. - Partner closely with Legal to manage employment risk and support litigation or pre-litigation matters. - Monitor evolving employment legislation across U.S., Canada, and LATAM markets and ensure our policies and practices are updated accordingly. - Analyze ER case trends and develop actionable insights that improve the employee experience and inform organizational decisions. - Contribute to the development and implementation of scalable ER programs, tools, and training across the region. - Champion a positive, inclusive employee experience by modeling fairness, consistency, and alignment with Dataiku’s values. Qualifications - 6+ years of experience in employee relations, HR, or employment law—ideally within a fast-moving, global organization. - Proven ability to navigate complex ER issues across the Americas, with a strong understanding of U.S. employment law; experience in LATAM is a plus. - Experience advising and coaching business leaders on sensitive people matters. - Strong judgment and a pragmatic, business-minded approach to ER challenges. - Excellent communication, interpersonal, and relationship-building skills. - High integrity and discretion when handling confidential matters. Requirements - Experience launching or helping build a new ER function or COE. - Experience delivering training and enablement for managers on ER-related topics. - Background working in a global, matrixed tech or SaaS organization. - HR or employment law certifications (e.g., SHRM-CP/SCP, PHR/SPHR). Benefits - Opportunity to shape the ever-evolving world of AI. - Crafting the future of AI in a company that values innovation, collaboration, and personal growth.


