Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Staff Solutions Architect who will contribute to building products and digital services that transform the way government delivers services to communities in need. About the role: In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our delivery areas. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs. Solutions Architects at Code for America are an integral component of all of our delivery areas. There are currently five focused delivery areas at Code for America: - Social Safety Net, focus areas include: food benefits, integrated benefits applications, and training & capacity building - Tax Benefits, which focuses on free trustworthy tax services and simplified tax filing - Artificial Intelligence, which focuses on responsibly applying AI to improve government service delivery - Criminal Justice, which focuses on Automatic Record Clearance - Rapid Response, which focuses on delivering critical resources to residents during crises This role will report to the Solutions Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: - Solutions Development - Lead technical advisement, implementation, migration, and integration projects for government services. - Implement proof-of-concept applications, software installations, and custom development projects. - Work closely with clients to understand and map out detailed technical architecture, specifications, and requirements. - Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. - Partnership & Collaboration - Build and maintain relationships and develop technical champions within government and partner organizations. - Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. - Collaborate with government partners and provide written resources to communicate complex technical concepts. - Assist in plans for bridging the gap between government partner needs, existing environments, and long-term product opportunities for the organization, informing how repeatable solutions are created and work is increasingly productized. - Develop government hand-off and sustainability plans to ensure states are able to continue their work after engagement has ended. - Strategic Leadership - Evaluate the technical landscape, document technical challenges, and draft assessments and recommendations. - Provide solutions-oriented technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. - Document and advocate for best practices and process improvements for technical solutions in their delivery area. - Identify and execute opportunities to make their team more effective. - Identify repeatable solutions to difficult technical/architectural challenges. - Bring a technical solutioning lens to cross-functional conversations. - Other duties as assigned About you: This position is a perfect fit for a seasoned solutions architect who excels at bridging the gap between technical complexity and practical government solutions, and who is passionate about improving public services. - 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. - Recent back-end development, database, data-science and/or DevOps experience. - 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc) - Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions. - Client-facing development experience that involves working with clients to pin down the details of specific customizations and document precise technical requirements. - Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. - Fast learning curve and capacity to get up to speed in new technologies quickly. - Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. - Outstanding written and verbal communication skills, with exceptional attention to detail. - Passion for the mission of making government services better for people who need them most. - Strong self-management skills and a proven ability to manage multiple engagements simultaneously. - Tenacity and adaptability; able to navigate relationships and technical challenges and unblock themselves and their team. It’s a bonus if you have: - Experience working with or in government. - Personal experience with or professional experience working within the justice system, social safety net, or other mission-relevant government services. - Experience working with machine learning or natural language processing technologies. - Experience with Salesforce or Robotic Process Automation software. - Experience with government procurement processes. - Active contribution to open-source projects. What you’ll get - Salary: Code for America’s salary bands are shared upfront as a part of our commitment to transparency and fairness. As part of our hiring practices, we target the 2nd quartile midpoint of the respective salary band for all new hires. Offer targets and salary bands vary based on market / geographic location. The offer targets for this role range from $128,945 to $157,850, annually. Benefits and perks: - Values: - Leadership and teammates who share a strong work ethic and values, and who respect and care for one another - A collaborative, cross-functional, hardworking, and joyful environment - Employee Enablement Support: - Laptop provided - A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy - Cell phone and/or internet reimbursement of $50 per month - Professional Development: - $500 annual (per calendar year) stipend towards professional development; prorated at time of hire - Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 - Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth - Retirement & 401k Plans: - Employees receive a 100% employer match on the first 3% of contributions. - Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% - Medical: - At least one no cost health insurance option for full-time employees for employee-only coverage - A minimum of 80% of the cost of dependent coverage - Remote Work: - Code for America employees may work remotely across the US - Code for America employees main residence must be within the US - Full-time employees work 40 hours per week, Monday - Friday - Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours - Time Off: - Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day - Paid sick time; up to 96 hours annually - 17 weeks of paid parental and family leave - 3 weeks of paid sabbatical after 5 years of service Equal Employment Opportunity: Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Code for America Workers United: This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect. #LI-MD1 #LI-Remote

• Work with a team of designers, researchers, engineers, product managers, and policy experts across delivery areas. • Spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. • Identify and design technical solutions to improve access to government programs. • Lead technical advisement, implementation, migration, and integration projects for government services. • Implement proof-of-concept applications, software installations, and custom development projects. • Work closely with clients to understand and map out detailed technical architecture, specifications, and requirements. • Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. • Build and maintain relationships and develop technical champions within government and partner organizations. • Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. • Collaborate with government partners and provide written resources to communicate complex technical concepts. • Assist in plans for bridging the gap between government partner needs, existing environments, and long-term product opportunities for the organization, informing how repeatable solutions are created and work is increasingly productized. • Develop government hand-off and sustainability plans to ensure states are able to continue their work after engagement has ended. • Evaluate the technical landscape, document technical challenges, and draft assessments and recommendations. • Provide solutions-oriented technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. • Document and advocate for best practices and process improvements for technical solutions in their delivery area. • Identify and execute opportunities to make the team more effective. • Identify repeatable solutions to difficult technical/architectural challenges. • Bring a technical solutioning lens to cross-functional conversations. • Other duties as assigned.

• Learn to effectively communicate DomainTools technical architecture, product capabilities and assist in prospect / customer awareness and adoption of our products and services. • Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. • Deliver technical product presentations and demonstrations, to showcase how DomainTools solutions address customer needs and to get the Technical Win. • Collaborate with Account Executives and Customer Success Managers to deliver a targeted demonstration that ties in our products’ capabilities to desired customer use-cases. • Become an expert in delivery of the DomainTools Engage training program with a view towards enabling our customers to more effectively derive value from DomainTools products. • Become an expert on Cyber Threat Intelligence and DomainTools data, as well as the competitive landscape. • Provide T2 / T3 technical support to our customers by triaging tickets and liaising with the product and engineering teams to deliver timely answers. • Collaborate with the DomainTools product and engineering teams to define and test new features across all products that leverage current and emerging DomainTools datasets and adapt to changes in new integrations. • Be diligent in documenting best practices and lessons learned. Contribute to documentation and learning content for both internal teams and an external audience. • Ensure excellent service and support for customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our products and/or integrations. • Utilize Confluence, Jira, Zendesk and Salesforce to track all pertinent information related to products, features, bugs, opportunities, and accounts. • International Travel may be required (~40%)

OpenText Technical Architect (US Citizenship) Department: Delivery Employment Type: Contract Location: USA Remote Reporting To: Director of Delivery Description Engagement Details: - Employment type: Temporary contract - Work Location: USA Remote - U.S. Citizenship is required for this position due to government contract requirements. Summary: The OpenText Technical Architect is responsible for the end-to-end technical architecture, upgrade strategy, cloud migration, and operational excellence of complex OpenText Extended ECM environments integrated with enterprise applications such as SAP.cloud transformation of complex OpenText Extended ECM (xECM) environments, including migrations from on-premise infrastructure to Microsoft Azure. Key Responsibilities - Lead the architecture, design, and implementation of enterprise OpenText ECM platforms, including Content Server, Extended ECM (xECM), Archive Server, Core Capture, Imaging, and related OpenText components. - Architect and execute complex OpenText platform upgrades, including upgrades of Content Server, xECM, Archive Server, Core Capture, and other dependent OpenText modules. - Design and lead migration strategies for OpenText environments transitioning from on-premise infrastructure to Microsoft Azure cloud platforms, including infrastructure architecture and application migration planning. - Define scalable and highly available Azure-based architectures for OpenText deployments, including virtual machines, storage, networking, load balancing, and disaster recovery configurations. - Develop technical migration plans for OpenText data, databases, and storage, including migration of file systems, document repositories, and metadata stores to cloud-based storage solutions. - Architect and maintain integrations between OpenText Extended ECM and SAP systems, including SAP ECC, SAP S/4HANA, SAP SuccessFactors, SAP Ariba, and other enterprise applications. - Design and optimize xECM workspace architectures aligned with SAP business objects and enterprise information governance strategies. - Define and implement SAP ArchiveLink architecture, document storage strategies, and secure content repository configurations. - Ensure performance optimization and scalability of OpenText platforms, including database tuning, metadata optimization, indexing strategies, and system resource optimization. - Design secure OpenText environments aligned with enterprise security standards, including authentication integration with Active Directory or Azure AD, role-based access controls, and encryption strategies. - Define enterprise-level disaster recovery and business continuity strategies for OpenText environments, including cross-region replication, backup strategies, and recovery procedures. - Collaborate with enterprise infrastructure, cloud, SAP, and database teams to ensure seamless platform integration and operational reliability. - Establish DevOps and automation practices for OpenText deployments, including CI/CD pipelines, automated environment provisioning, infrastructure-as-code implementations, and configuration management. - Provide technical leadership to development, administration, and infrastructure teams, including mentoring engineers, guiding architecture decisions, and resolving complex technical challenges. - Conduct technical architecture workshops and design reviews with stakeholders, including enterprise architects, SAP teams, infrastructure teams, and business leadership. - Troubleshoot and resolve complex technical issues within OpenText environments, including system performance, integration issues, and platform stability concerns. - Develop and maintain detailed technical documentation, including solution architecture documents, infrastructure diagrams, migration runbooks, upgrade procedures, and operational guides. - Ensure compliance with enterprise governance, security, and regulatory standards, including audit requirements, records management, and information lifecycle policies. - Support enterprise transformation initiatives, including SAP S/4HANA programs, digital content modernization, and enterprise cloud adoption strategies. - Act as the primary technical authority for OpenText platforms, providing guidance on architecture standards, best practices, and long-term platform strategy. Skills, Knowledge and Expertise Required Experience: - 10+ years of experience implementing, upgrading, and supporting enterprise OpenText ECM platforms, including OpenText Content Server, OpenText Extended ECM (xECM), and OpenText Archive Server. - Strong experience designing and deploying solutions on Microsoft Azure, including Azure Virtual Machines, Azure SQL, Azure Storage, Azure Networking, and Azure Monitoring services. - Extensive experience with enterprise databases, including Microsoft SQL Server, Oracle, and database migration strategies. - Strong experience administering and supporting enterprise operating systems, including Linux and Windows Server environments. Benefits Benefits are not available for this position.