POS-19385 Director, User Experience (UX) Our mission at HubSpot is to help millions of organizations grow better. As Director of UX, you’ll shape how businesses of all sizes experience HubSpot—designing intuitive, scalable, and impactful product experiences that help customers unlock value and grow with confidence. Role Summary As the Director of User Experience, you will lead a team of designers responsible for delivering seamless, end-to-end product experiences across key areas of HubSpot’s platform. You’ll balance simplicity with power—ensuring our products remain easy to use while supporting increasingly sophisticated customer needs. You’ll operate at the intersection of design craft, product strategy, and business impact. Partnering closely with Product, Engineering, and Research, you’ll define the long-term UX vision, guide execution, and ensure a consistently high bar for quality across the customer journey. This is a high-impact leadership role where you’ll scale teams, influence product direction, and help HubSpot deliver experiences that are both usable and deeply valuable. What You’ll Do - Lead and grow a team of product designers (and researchers), delivering high-quality, end-to-end user experiences across the platform. - Define and drive UX strategy, balancing simplicity, scalability, and business impact across a diverse customer base. - Partner cross-functionally with Product, Engineering, and Research to align on priorities, reduce complexity, and deliver cohesive solutions. - Champion intuitive, customer-centric experiences that drive adoption, engagement, and long-term value. - Establish and evolve design systems, patterns, and frameworks that ensure consistency and scalability across products. - Coach and develop designers and design leaders, raising the bar for craft, clarity, and impact. - Advocate for the voice of the customer, using qualitative and quantitative insights to influence product and executive decisions. - Build a strong, inclusive team culture that supports collaboration, innovation, and growth across distributed teams. What You’ll Bring - Experience leading UX teams, including managing managers and senior individual contributors. - Proven experience designing for B2B SaaS products across varying levels of product complexity and customer needs. - Strong track record of delivering intuitive, high-quality user experiences at scale. - Ability to balance long-term vision with near-term execution, making thoughtful trade-offs in fast-paced environments. - Experience partnering closely with Product and Engineering to deliver customer-centric outcomes. - Strong strategic thinking, with the ability to connect UX decisions to business impact and growth. - Experience coaching and developing high-performing design teams. - Excellent communication and storytelling skills, with the ability to influence stakeholders at all levels. Nice-to-Have Qualifications - Experience with product-led growth or self-serve experiences. - Familiarity with onboarding, activation, or lifecycle experience design. - Experience working with or evolving design systems at scale. - Experience in high-growth SaaS or platform environments. Where You’ll Work - Location: United States - Work location preference eligibility: Remote - Travel/Shift: Occasional travel for team collaboration or company events Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $280,375—$448,625 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Company Description Adjective & Co. is an award-winning branding and advertising agency headquartered in Jacksonville Beach, Florida with satellite offices in New York. We specialize in brand strategy, brand identity and design, advertising, digital, social media, and brand management. We only work with people who don’t suck—that goes for clients AND team members. We truly believe a happy team creates amazing work, you can do more with less, get scrappy when needed, and outthink vs. outspend the competition. Notable un-sucky clients include Gatorade, Insomnia Cookies, Chipotle, Sweetwater, New York Islanders, THE PLAYERS, and many others. We give our team lots of freedom, but it comes with lots of responsibility—and the occasional happy hour or three. Us trapped in a bulleted nutshell - The Un-agency - Ad Age "Small Agency of the Year" Southeast Gold - Award winning creative (Over 200 gold and silver ADDY awards) - Ad Age Best Places to Work & Inc. Magazine “Top 50 Best Workplaces in the U.S." 4+years - Inc. 5000 list of the fastest-growing private companies in America - Killer portfolio of brands and clients that don't suck - Not on Facebook - Love coming to work. Hate leaving. - Think Winston Wolf, but in agency form - Out to take over the world Big Perk Energy - Beach office within walking distance to the ocean in Jax Beach - Flexible work schedule - Travel accommodations for remote employees - Amazing, collaborative team environment (lots of work, but lots of fun) - Six weeks in holidays throughout the year and your birthday off - Vacation Un-Policy (take vacation time when you go on vacation) - Grown-up stuff like healthcare, dental, and retirement plan - Freedom to work when and where is best for you - Award shows & Annual trips Job Description The Sr. Account Director is a senior client leader and strategic partner who brings rigor, empathy, and excellence to every aspect of account management. You are deeply fluent in client service, brand strategy, and integrated marketing, with a sharp eye for quality and a strong respect for the craft of the work. In this role, you lead key client relationships, drive strategic initiatives, and guide cross-functional teams to deliver thoughtful, effective, and high-quality work. You balance big-picture thinking with hands-on leadership ensuring projects move forward seamlessly while aligning to broader brand and business objectives. You are comfortable leading day-to-day client engagement, shaping briefs, presenting work, and navigating complex dynamics, while partnering closely with senior leadership to evolve long-term account strategy and growth. What You'll Do Client Leadership & Account Management - Serve as the senior day-to-day client lead across assigned account(s) - Build strong, trusted client relationships rooted in transparency, accountability, and results - Lead client communications, status, and key deliverables with confidence and clarity - Support scope development, timelines, and overall account health in partnership with leadership - Anticipate client needs, proactively solve problems, and navigate challenges with professionalism - Contribute to identifying and driving organic growth opportunities within account(s) Strategy & Work Leadership - Translate client goals into clear, actionable strategies and integrated plans - Partner with strategy and creative teams to develop work that is both strategically grounded and creatively compelling - Ensure all deliverables align with brand objectives and deliver measurable impact - Lead development of briefs, presentations, and key strategic outputs Team Leadership & Development - Lead and mentor account team members, fostering growth, accountability, and strong performance - Provide clear direction, constructive feedback, and support across projects - Stay close to the work—reviewing, guiding, and elevating while empowering the team - Model strong client communication, collaboration, and problem-solving behaviors Operations & Financial Management - Manage project scopes, timelines, and budgets to ensure work is delivered on time and on budget - Monitor scope creep and flag risks proactively, partnering with leadership on solutions - Support forecasting and resource planning efforts - Maintain strong operational discipline across all workstreams Collaboration & Integration - Partner closely with cross-functional teams (both internally and externally) to ensure seamless execution - Foster a collaborative, solutions-oriented environment across internal and external partners - Ensure alignment across teams and consistency across all touchpoints Qualifications Qualifications & Experience - 8–10+ years of experience in fast-paced agency environments - 3–5+ years of experience leading teams and managing direct reports - Proven success in Account Director or Sr. Account Director roles - Experience managing complex, integrated accounts (retainer and/or project-based) - Strong client management and communication skills - Demonstrated ability to lead multiple workstreams and priorities simultaneously - Experience contributing to account growth and long-term planning - Strong presenter with the ability to communicate ideas clearly and persuasively - Solid financial acumen and understanding of scopes, budgets, and resourcing - Highly organized with strong attention to detail Additional Information Who You Are - You connect dots others miss - You bring calm to chaos and clarity to complexity - You’re a proactive problem solver who doesn’t just raise flags, you bring solutions in order to move things forward - You say the hard things (the right way) - You care about the work and won’t let it slip - You’re a team builder, not just a team manager - You take ownership, not shortcuts - You’re serious about doing great work—but easy to work with

Role Overview We are seeking a General Manager, Revenue Management, who will be responsible for building, scaling, and leading a high-performing consulting and delivery business focused on revenue management solutions within the Medispend platform. This role combines strategic leadership, client engagement, product expertise, and operational excellence to drive revenue growth, client satisfaction, and market differentiation. The ideal candidate brings deep expertise in revenue cycle management and a proven ability to lead cross-functional teams in a fast-paced SaaS or consulting environment. Key Responsibilities Practice Leadership & Strategy - Define and execute the strategic vision for the Medispends Revenue Management business - Build and scale service offerings aligned with market demand and client needs - Establish best practices, methodologies, and delivery frameworks Client Engagement & Delivery - Serve as executive sponsor for key client engagements - Lead complex implementations and optimization initiatives related to revenue management - Ensure high-quality delivery, on-time execution, and measurable client outcomes - Act as a trusted advisor to c-level executives (CFOs, Revenue Cycle Leaders, Compliance Officers) Business Development - Partner with sales and marketing to develop go-to-market strategies - Support pre-sales activities including solution design, proposals, and client presentations - Identify upselling and cross-selling opportunities within existing accounts - Represent the business in industry events, webinars, and thought leadership initiatives Team Leadership & Development - Recruit, mentor, and develop a team of consultants and subject matter experts - Foster a high-performance, collaborative, and client-focused culture - Establish training programs and career development pathways - Drive accountability for performance metrics and client satisfaction Product & Innovation - Collaborate with product teams to influence roadmap based on client needs - Stay current with regulatory changes, reimbursement models, and industry trends - Drive innovation in analytics, automation, and revenue optimization strategies Qualifications Required - 10+ years of experience in life sciences revenue cycle management or related consulting - 7+ years in a leadership role managing teams and client engagements - Strong knowledge of revenue management processes (e.g., contract modeling, reimbursement analysis, payer strategy) - Excellent executive communication and stakeholder management skills Preferred - Experience in SaaS, pharmaceutical industry, or consulting firms - Familiarity with value-based care models and payer-provider contracting - MBA, MHA, or relevant advanced degree Key Competencies - Strategic thinking and execution - Client-centric mindset - Financial acumen - Leadership and team development - Change management - Data-driven decision making Success Metrics - Business pillar revenue growth and profitability - Client satisfaction (NPS, retention, expansion) - Successful delivery of implementations and optimization projects - Team engagement and retention - Development of scalable service offerings What we provide: - Merit-based compensation – Competitive base salary plus bonus - Work from anywhere – Roles are open to candidates located anywhere in the US (United States) - Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave - 401k+ Match - Comprehensive health, dental, and vision insurance - Paid Parental Leave - Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development Working Conditions/Physical Demands: This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet access suitable for professional remote work. The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws to enable qualified individuals with disabilities to perform the essential functions of the job. Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data security as outlined in organizational policy. Disclaimer: This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. Notice for all applicants: we are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado applicants as required by sb19-085 (8-5-20).: Annual salary of $175,000-$225,000+Benefits+bonus MediSpend is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

📢 We're Hiring: Director Sales Operations Crawford & Company is seeking a dynamic, strategic, and data‑driven Director of Sales Operations to elevate sales performance, optimize processes, and fuel the growth of our US Sales organization. 🚀 Why Join Crawford and Company? 💻 Offers Work From Home Position 🧘 Excellent Crawford Benefits Supporting Financial, Physical & Mental Wellness 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts 💼 Role Overview: The Director of Sales Operations will directly support the go‑to‑market strategy for the US Sales organization. ✅ Drive Sales Performance & Process Optimization: Contributes to setting and executing performance objectives for sales and leadership teams, while optimizing sales processes through automation, business compliance, operational model adherence, and evaluation of new sales technologies. ✅ Lead Analytics, Reporting, & Business Insights: Leverages strong analytical skills to deliver data insights, dashboards, and reporting that measure sales productivity, support revenue reconciliation, and enable budget and forecasting needs for segment and operations leaders. ✅ Facilitate Client Deliverables & Cross‑Functional Collaboration: Serves as lead facilitator for creating key client deliverables—presentations, proposals, RFIs/RFPs, and reporting—by partnering closely with sales, marketing, and other business units. ✅ Own CRM Governance & Market Intelligence: Acts as the Salesforce SME ensuring data integrity and process governance, while obtaining and publishing voice‑of‑customer insights and broader market intelligence; success is defined by enabling the sales team in achieving revenue growth goals. Apply Now and take the next step in advancing your career! Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.