Role Description Are you a driven, self-motivated professional who thrives on helping others and achieving results? Do you want to make a meaningful impact by helping families protect their future—while building a rewarding career on your own terms? As a Remote Representative, you’ll have the flexibility to work from anywhere, manage your schedule, and grow within a structured, performance-driven environment supported by strong leadership and mentorship. Qualifications - Excellent communication skills—clear, confident, and professional - Strong persuasion and relationship-building abilities - Self-motivated, goal-oriented mindset - Ability to simplify complex information for clients - Comfortable working independently in a remote environment - Prior insurance experience is helpful but not required—comprehensive training is provided. Requirements - Connect with prospective clients to understand their needs and provide personalized solutions. - Explain policy features, benefits, and coverage options clearly and confidently. - Prepare accurate quotes and present them professionally with full transparency. - Develop and maintain long-term client relationships to support retention and satisfaction. - Document client interactions and follow-ups using CRM systems and digital tools. - Stay informed on industry trends, product updates, and best practices. Benefits - Remote Work Flexibility: Work from anywhere with the autonomy to design a schedule that supports both productivity and work-life balance. - Comprehensive Training: Receive in-depth training on products, compliance, and proven sales strategies—no prior experience required. - High-Quality Leads Provided: Focus on building relationships and closing business—qualified leads are provided at no cost. - Career Advancement: Grow within a well-established organization offering performance-based promotions and leadership opportunities. - Supportive, Growth-Focused Environment: Benefit from structured mentorship, ongoing development, and a collaborative team culture.

• Drive client growth through operational optimization and new growth initiatives • Drive operational metrics (process throughput, defect rate, etc.) • Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months • Ensure the efficient and timely execution of all essential aspects of internal operations projects. • Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. • Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. • Breakdown complex, challenging business problems • Own execution and outcomes • Understand the business in-and-out to be proactive about solving emerging problems • Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue • Effectively manage client relationships, ensuring satisfaction and maximizing retention. • 10%-30% travel required

• Help define the role, building programs and automations for repeatable, scalable use across AMER. • Develop and A/B test enablement programs to identify the most effective ways to drive user adoption and satisfaction at scale. • Execute demonstrations of new product features and conduct hands-on workshops in collaboration with Sales Engineers. • Focus on onboarding and increasing user retention by educating customers on best practices within the Dataiku platform. • Establish regular touchpoints to advise users on applying Dataiku to their specific business needs and use cases. • Execute programs to create self-sustaining enablement and "communities of practice" within customer accounts, capture and document client use cases and stories to share the impact of their work. • Collaborate with Account Executives and Sales Engineers to identify expansion opportunities that drive additional value.

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7. Armis is a privately held company headquartered in California. We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others. We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we’re looking for individuals who are passionate about making customers successful. What you'll do: - Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform. - Understand customer use cases and provide recommendations to improve security posture and platform utilization. - Build and maintain trusted relationships with technical stakeholders and decision-makers. - Act as the customer advocate within Armis, coordinating across teams to meet customer objectives. - Ensure deployment and configuration align with key business use cases and are delivered on schedule. - Stay current on third-party integrations and how they interact with Armis within customer environments. - Serve as a subject matter expert in your area of technical proficiency. - Partner with Product, Engineering, Support, and Sales teams to drive account success. What we expect: - Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH). - 5+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role. - 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments. - Strong communication and presentation skills across technical and executive audiences. - 3+ years experience in IT, security, healthcare tech, or similar environments. - Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures. Bonus Points: - Experience in network engineering, architecture, support, or design. - Knowledge of healthcare/ICT devices, manufacturers, or applications. - Experience securing IT, IoT, or healthcare systems. - Ability to travel up to 20–25% per quarter. Salary range guidance for this position is: $139,000 - $160,000 The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis. The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.