This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our Customer Engagement Associates are the heart of OneAmerica Financial, providing customers with information about their life or disability benefits, claim filing, status of an active claim, and payment information. We are looking for highly motivated individuals who have a passion for providing excellent customer engagement. You’ll start learning our business from day one and be entrusted to serve as the voice of OneAmerica Financial to our patrons, business partners, and operations. The successful Customer Engagement Associate displays a strong level of emotional intelligence, can work well under pressure, and has already mastered strong professional and technical skills. What You’ll Do: - Bring a ‘customer comes first’ mentality every day! - Receive inbound calls to assist our customers with their benefits questions and concerns, assisting them in increasing their financial confidence in their benefit plan. - Work well within a fast-paced environment, with the ability to multi-task effectively. - Maintain a sense of ownership and be a self-starter with a strong attention to detail. - Create and maintain respectful relationships with peers. Qualifications - High-speed internet connection with the space to work remotely. - High School Diploma or equivalent required; Associates degree preferred. - Experience working in a customer-focused environment. - Prior experience working in a high-volume call center environment preferred. - Proven ability to work in a fast-paced, high-volume customer engagement environment and meet deadlines. - Strong communication and customer service skills. - Demonstrated technical and analytic skills. - Possess a desire to work in a team environment. - Demonstrated ability to be detail-oriented, organized, a self-starter, and handle multiple tasks. - Must be able to work scheduled hours (between the hours of 8:00 AM through 6:00 PM EST). Requirements - Selected candidate will be expected to work fully remote. - Candidate will also be expected to physically return to the office in CA, IN, or ME as business needs dictate or for team building and collaboration. - Consistent with applicable pay transparency laws, we disclose the compensation range for this position: $24.40 hourly. - Actual compensation will be determined by factors such as education, experience, geographical location, and other job-related factors permitted by law. - This role is eligible for an annual incentive program. Benefits - Competitive benefits package, including a performance incentive bonus. - Insurance eligibility first of month after 25 days of employment. - 401(k) Plan with strong company match AND pension plan – 100% vesting after 5 years. - Employee Referral Bonuses – $250+ depending on the position level. - Personal and leadership development programs with rapid career growth opportunities. - Ability to work from home. We provide thorough paid training and all equipment to work virtually. - Monday through Friday work schedule. - Medical & prescription, dental, vision insurance. - Health Savings Account & Flexible Spending Accounts. - Paid Time Off. - 10 weeks 100% paid parental leave (after completing 12 months of employment). - Company paid life & disability insurance. - Wellness Program & Company paid employee assistance program. - Clinic access subject to location (Indianapolis, Charlotte, Cincinnati).

Role Description Mercier Consultancy is excited to offer an opportunity for a Slovak Speaking Customer Service Representative for our Client's Property Management Company. In this critical role, you will provide exceptional support to our Slovak-speaking clients, assisting them with inquiries related to property management services and real estate solutions. Your fluency in Slovak will be essential for effectively addressing customer questions, helping tenants and property owners with concerns, and guiding them through various property management processes. - Deliver outstanding customer service in Slovak through phone, email, and chat regarding property management inquiries - Assist clients with questions about property listings, leasing agreements, and maintenance requests - Resolve issues and complaints in a timely and professional manner - Document all customer interactions thoroughly in our CRM system - Collaborate with property management teams to ensure effective issue resolution and service delivery - Gather feedback from clients to inform service improvements - Stay informed about property management trends and local market developments Qualifications - Fluency in Slovak and English, with excellent communication skills - Strong customer service orientation and problem-solving abilities - Experience in customer service, particularly in real estate or property management, is preferred - Able to handle multiple inquiries and respond to them efficiently - Detail-oriented with strong organizational skills - Genuine interest in real estate and helping clients navigate property management - Familiarity with customer support software and CRM systems is a plus Benefits - Fully Paid Relocation Package (Flight, Transfer and 2 weeks in Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Monthly Performance Bonus - Free Greek Course - And More...

• Manage the complete customer order process including shipments, goods receipts, accounts receivable, claims handling, and maintenance of customer data, prices, and terms in SAP. • Carry out operational SAP tasks such as order entry, invoicing, shipping documentation, returns processing, accounts receivable control, price list creation, and discount management. • Create and coordinate the daily shipping schedule and work closely with the warehouse to ensure smooth logistics operations. • Ensure high service levels and on-time deliveries, handle customer complaints efficiently, and coordinate with transport providers. • Support Sales and Marketing with sales-plan monitoring, campaign execution and communication tasks, and manage marketing materials and product samples.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is expanding and seeking motivated individuals who want to make a meaningful impact while enjoying the flexibility of remote work. This opportunity is ideal for professionals who are ready to take ownership of their careers, grow within a supportive organization, and help families access important coverage options that protect their financial future. As a Remote Customer Service Benefits Coordinator , you will assist individuals and families nationwide who have requested information, guiding them through available coverage options and providing professional support throughout the enrollment process. No prior industry experience is required—success in this role comes from strong communication, a service-oriented mindset, and a willingness to learn. Comprehensive training and mentorship are provided. What You Can Expect - 100% Remote Work: Work from anywhere in the United States with flexibility and autonomy. - Structured Training & Mentorship: Comprehensive onboarding, virtual workshops, and ongoing leadership support. - Professional Development Opportunities: Clear pathways for career advancement into leadership and team development roles. - Union Membership & Benefits: Access to OPEIU Local 277 representation along with additional support programs. - Recognition & Rewards: Eligibility for company-sponsored events, conferences, and performance recognition programs. - Supportive Team Culture: Work within a collaborative, growth-focused environment that values mentorship and integrity. Key Responsibilities - Conduct scheduled virtual consultations with clients via Zoom. - Help individuals and families understand available coverage options. - Guide clients through the onboarding and enrollment process. - Maintain accurate digital records and follow-up communication. - Deliver excellent customer service to build long-term client relationships. - Participate in training sessions, development programs, and team meetings. Ideal Candidate Profile - Strong verbal and written communication skills. - Organized, adaptable, and self-motivated professionals. - Comfortable working independently in a remote environment. - Coachable individuals who value collaboration and feedback. - Professionals who are passionate about helping others. - Customer service, consulting, or client-facing experience is helpful but not required. Full training and mentorship are provided. Eligibility Requirements - Must be legally authorized to work in the United States. - Must be physically located within the United States. - Reliable internet connection and a Windows-based laptop or PC with webcam access. Why AO Globe Life At AO Globe Life, success is built through mentorship, accountability, and opportunity. Our organization is committed to supporting both our clients and our team members by providing the tools, systems, and guidance needed to build a sustainable and rewarding remote career.