Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Delivery Consultant - REMOTE. In this role, you will play a crucial part in optimizing organizational performance and leading cost-saving initiatives across various customers. The work you do will directly impact the efficiency of business processes and drive continuous improvement through the implementation of advanced consulting methodologies. You will engage in a collaborative culture that values your insights and contributions. By leveraging analytical tools, you will assist customers in achieving significant operational results and positively influence the healthcare landscape. - Partner with the Sr. Consultant/consultant to implement cost-saving projects that enhance customer performance. - Facilitate strategic improvements by linking objectives to process enhancements using analytical techniques. - Support customers throughout projects to achieve documented savings and ensure timely sign-off. - Analyze data pre- and post-implementation to verify project effectiveness and goals. - Identify and address gaps in project deliverables to meet targets for cost savings. Qualifications - Bachelor’s degree with 5+ years of experience or Master's degree with 3+ years of experience in relevant fields. - Demonstrated success in achieving hard cost savings linked to the organization's P&L. - Proven ability to manage complex projects and contribute to cost optimization strategies. - Strong analytical skills with a business acumen to assess critical metrics. - Willingness to travel up to 75%, mostly for overnight trips. Requirements - Bachelor’s degree with 5+ years of experience or Master's degree with 3+ years of experience in relevant fields. - Demonstrated success in achieving hard cost savings linked to the organization's P&L. - Proven ability to manage complex projects and contribute to cost optimization strategies. - Strong analytical skills with a business acumen to assess critical metrics. - Willingness to travel up to 75%, mostly for overnight trips. Benefits - Comprehensive and competitive benefits package including medical, dental, and vision insurance. - 401(k) plan with company match. - Paid time off and flexible working arrangements. - Opportunities for professional development and growth within the organization. - Potential for bonus/incentive pay.

Role Description This role is a critical component of the transformation team, collaborating with various stakeholders to enhance the patient and associate experiences within pharmacy services. Utilizing qualitative research and service design methods, this position aims to uncover unmet patient needs and foster improvements in operational efficiency. By translating insights into actionable strategies, this role will significantly influence medication adherence and patient engagement. Overall, it involves a blend of strategic consulting and hands-on teamwork to elevate pharmacy journeys. - Conduct qualitative research to synthesize insights from multiple sources. - Map end-to-end pharmacy journeys and identify key patient experience moments. - Analyze and diagnose root causes of pharmacy experience challenges. - Lead the development of improved pharmacy journeys. - Align journey improvements with organizational priorities and validate interventions. - Facilitate teamwork among cross-functional groups to implement experience enhancements. Qualifications - 8 years of experience in experience strategy, research consulting, or service design. - Bachelor's degree in social science, industrial design, or health-related fields. - Strong qualitative research and synthesis abilities. - Experience analyzing and improving complex patient journeys. - Ability to influence and facilitate cross-functional collaboration. - Proficient in design thinking and iterative design methodologies. - Excellent verbal and written communication skills. Benefits - Flexible work schedule with remote capabilities. - Opportunities for professional development and continuous learning. - Competitive salary and bonus incentive plan based on performance. - Comprehensive benefits including medical, dental, and vision. - Generous paid time off, including personal and volunteer days. - 401(k) retirement savings plan with company match. Company Description

Role Description This role is a critical component of the transformation team, collaborating with various stakeholders to enhance the patient and associate experiences within pharmacy services. Utilizing qualitative research and service design methods, this position aims to uncover unmet patient needs and foster improvements in operational efficiency. By translating insights into actionable strategies, this role will significantly influence medication adherence and patient engagement. Overall, it involves a blend of strategic consulting and hands-on teamwork to elevate pharmacy journeys. Accountabilities - Conduct qualitative research to synthesize insights from multiple sources. - Map end-to-end pharmacy journeys and identify key patient experience moments. - Analyze and diagnose root causes of pharmacy experience challenges. - Lead the development of improved pharmacy journeys. - Align journey improvements with organizational priorities and validate interventions. - Facilitate teamwork among cross-functional groups to implement experience enhancements. Qualifications - 8 years of experience in experience strategy, research consulting, or service design. - Bachelor's degree in social science, industrial design, or health-related fields. - Strong qualitative research and synthesis abilities. - Experience analyzing and improving complex patient journeys. - Ability to influence and facilitate cross-functional collaboration. - Proficient in design thinking and iterative design methodologies. - Excellent verbal and written communication skills. Benefits - Flexible work schedule with remote capabilities. - Opportunities for professional development and continuous learning. - Competitive salary and bonus incentive plan based on performance. - Comprehensive benefits including medical, dental, and vision. - Generous paid time off, including personal and volunteer days. - 401(k) retirement savings plan with company match. Company Description

• Conduct a full audit and evaluation of current ServiceTitan configuration, identifying gaps, inefficiencies, and improvement opportunities. • Lead system setup and optimization, including pricebook structure, memberships, job types, business units, and workflow automation. • Oversee Marketing Pro configuration, including campaign setup, audience segmentation, and automated email/SMS workflows. • Monitor marketing campaign performance and analyze ROI, revenue attribution, and customer retention metrics. • Collaborate with operations teams to improve dispatching, scheduling, invoicing, and job costing processes. • Develop dashboards and reporting tools to track KPIs such as revenue, average ticket, technician conversion rate, CSR booking rate, and membership growth. • Ensure proper integration with accounting systems and third-party tools to maintain data accuracy and financial visibility. • Provide recommendations to leadership based on data insights and operational analysis. • Train internal teams on best practices, workflows, and system usage to ensure long-term adoption and success. • Lead post-implementation reviews to assess system performance and identify areas for continuous improvement.