CTG is steeking talented Epic Willow professionals for a variety of exciting build and support roles. Epic Willow Analyst Roles (2 Openings) - Remote - Role 1: 14‑month duration with travel to California 3 days per month - Role 2: 3‑month duration with no travel required - Seeking experienced Epic Willow Analysts to support a new Epic implementation focused on ambulatory pharmacy services - Responsibilities include leading the design, build, testing, and activation of outpatient pharmacy workflows within Epic Willow Ambulatory - Background in care settings where behavioral health is a key component of patient care is strongly preferred Willow Pharmacy Support & Clinical Roles (5 Openings) - 2 Willow Pharmacy Technicians - Both Willow - supporting key pharmacy workflows including Med Orders/Willow Order Sets, OPAs, ePCS, BD Pyxis, Medline, Baxter, and Surescripts (including provider provisioning). - One with Medi-Span is a plus - 2 Willow PharmD - Both Willow - supporting key pharmacy workflows including Med Orders/Willow Order Sets, OPAs, ePCS, BD Pyxis, Medline, Baxter, and Surescripts (including provider provisioning). - One with Medi-Span - One Local to SD - 1 PharmD – Beacon oncology therapy plans About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Overview The IAM Access Provisioning Specialist manages user access to lifecycles and executes provisioning and deprovisioning workflows to ensure timely, secure, and auditable access to applications, systems, and cloud resources. This role focuses on accuracy, automation, and compliance while working closely with IT, security, HR, and application teams. This role can be remote anywhere in the country. The salary range for this role is $80,000 to $100,000, plus an annual bonus. However Lakeview considers several factors when extending an offer, including but not limited to, the roles and associated responsibilities, a candidate's work experience, education/training, location and key skills. Responsibilities - Manage entitlement assignments, group memberships, and role changes across on‑prem and cloud systems. - Process access requests from catalogs and ticketing systems; follow approval workflows and SLA commitments. - Implement and maintain delegated access request processes for application owners. - Create and maintain automation scripts and small tooling (PowerShell, Python) to reduce manual tasks and errors. - Monitor provisioning job health and alerting; triage and resolve provisioning failures and orphan accounts. - Maintain runbooks, SOPs, and knowledgebase articles; provide clear handoffs to support and application teams. - Build automation tools (workflows, scripts, connectors) to reduce manual tasks and scale solutions. - Manage identities, groups, roles, policies, and permissions in major cloud providers (Azure AD/Entra, AWS IAM/IAM Identity Center, Google Cloud IAM). - Prepare and maintain evidence for access-related audits; implement remediation plans for audit findings. - Serve as a point of contact for access-related inquiries; communicate status and resolution steps to requestors. - Develop training materials and run sessions for application owners, helpdesk staff, and certifiers on provisioning processes. - Coordinate with security teams to enforce secure storage and rotation of credentials used by automation and service accounts. Qualifications - Undergraduate degree in computer science, information systems, cybersecurity, or related field preferred. - 2-3+ years of experience with provisioning tools or IAM platforms (Active Directory, Cloud Entitlement Management and SailPoint).Familiarity with directory services (Active Directory, Azure AD) and common identity protocols (SCIM, SAML, OIDC). - Basic scripting ability in PowerShell or Python. - Experience with ticketing systems (ServiceNow, Jira) and ITSM processes. - Strong problem-solving and analytical skills with attention to detail. - Ability to work independently and collaboratively in a fast-paced environment. - Self-starter with strong interpersonal, written and verbal communication skills and the ability to interact with technical and non-technical stakeholders. Certifications, Licenses, and/or Registration - SailPoint and Microsoft Certifications are preferred but not required Location & Compensation - The annual salary for this role is $80 - 100K depending on the individual’s experience - Role can be 100% fully remote depending on geographic location Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. EEOC Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Are you ready to join a growing team? CTG is seeking to fill a Systems Programmer IV opening for our client. Location: RemoteDuration: 11 months Overview:Join a high-performing team supporting enterprise mainframe systems. You’ll install, configure, maintain, and optimize middleware and infrastructure, troubleshoot complex issues, and lead technical initiatives to ensure system reliability, security, and performance. Key Responsibilities: - Provide advanced troubleshooting and incident resolution for mainframe systems - Maintain and optimize CICS, DB2, MQ, VTAM, TCP/IP, and related infrastructure - Automate processes to improve efficiency, availability, and security - Mentor and guide junior team members and review technical documentation - Support capacity planning, audits, and compliance initiatives Required Skills & Experience: - Expertise in Mainframe Middleware (CICS, DB2, MQ) and Networking (VTAM, TCP/IP, Connect:Direct) - 7+ years combined education/work experience in systems programming - Strong troubleshooting, communication, and project leadership skills Preferred: - Master’s degree in a tech-related field - 15+ years of experience and relevant certifications Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply:To be considered, please apply directly to this requisition using the link provided. For additional information, please contact JoAnn Abramo at JoAnn.Abramo@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $34.61 to $57.68/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

About the Role We run IT across a portfolio of ten companies from three-person startups to larger organizations with hundreds of contractors and accounts to administer and support and we operate as a small, senior team that punches well above its weight. This role is in the critical path of how our portfolio companies operate. When things work, CEOs and their teams move fast. When things don't, everything slows down. This is more than support. It's operations, troubleshooting, and scripting in service of businesses that need to keep moving. IT here operates as a strategic partner to the business, not a help desk function and the people on this team are expected to think that way. That means we'll bring you into context about what each company does, how they operate, and what matters to them because the best solutions come from someone who actually understands the business they're supporting, not just the tools. As an IT Operations Engineer, you'll own problems end-to-end across identity, SaaS platforms, endpoints, and security. You'll work directly with founders, CEOs, and engineering teams sometimes in the same day. You'll know when a situation calls for rigor and process, and when it calls for just getting something done by Tuesday. You'll reach for an AI tool or write a quick script when that's the fastest path to a real solution. If you've spent your career in IT and never once thought to build something yourself, this probably isn't the right role. But if you're the kind of person who automates things that annoy you, gets curious about how systems actually work, and genuinely enjoys helping people who are stressed and under pressure we'd love to talk. The Environment - Ten portfolio companies, ranging from three-person startups to larger organizations with hundreds of contractors and accounts each at a different stage, with different needs and different levels of structure - Cloud-first, SaaS-native stack no legacy infrastructure, no on-prem drama - Small IT team you'll have real ownership and direct visibility into decisions, not a layer of managers between you and the work - Fully remote we operate asynchronously across time zones, but also move fast when something needs to move fast. Strong written communication and self-direction are non-negotiable. - Active M&A environment we stand up IT for new entities and manage migrations when companies are divested. You'll see work here that most IT roles never touch. What You'll Own Cross-Portfolio Support - Serve as a primary technical resource across the portfolio, handling escalated issues that require real judgment not just a runbook - Adapt your approach to each company's size and maturity: a 3-person startup and a larger org with hundreds of accounts need different energy and different solutions - Own the full laptop lifecycle across the portfolio procurement, provisioning, MDM enrollment, and ongoing endpoint management - Research technology options and put together recommended paths forward when a CEO or stakeholder has a problem that doesn't have an obvious solution over time, you'll have increasing autonomy to make those calls independently - Collaborate directly and proactively with engineering teams not as an escalation path, but as a natural part of how you work when problems cross into platform or DevOps territory Identity & Access Management - Make sure the right people have access to the right things and that the wrong people don't. That means owning onboarding, offboarding, and role changes across every company in the portfolio - Be the person who gets called when someone can't get in, has too much access, or needs something changed fast - Manage RBAC, SSO, and SCIM provisioning across platforms JumpCloud is our primary identity provider - Troubleshoot authentication issues across our SaaS stack and keep access changes aligned with least-privilege without making it harder for people to do their jobs SaaS Platform Administration - Administer and troubleshoot our core platforms: Google Workspace, JumpCloud, Slack, CrowdStrike, Halo ITSM, and the SaaS tools integrated across the portfolio - Own platform configuration, integration troubleshooting, and access reliability - Be the person who actually understands how these systems talk to each other Operational Improvement - When you see something broken or repetitive, fix it don't just log it - Write and maintain documentation and runbooks that actually get used - Build small automations and scripts when the manual alternative is a waste of everyone's time - Bring ideas to the team; this is a small group and good thinking gets acted on What We're Looking For Experience - 2–4 years in IT operations, systems support, or a similar role in a SaaS-forward environment - Hands-on experience with identity platforms JumpCloud, Okta, Azure AD, or similar - Solid understanding of SSO protocols (SAML, OAuth, OpenID Connect) and SCIM provisioning - Experience with RBAC and access governance in practice, not just in theory - Comfortable supporting both macOS and Windows endpoints “(90% Mac, and you’ll do your work in a Mac environment).” - Comfort reading and writing basic scripts in Python, Bash, or PowerShell you don't need to be a developer, but you should have built something at some point, even if just for yourself The Profile - You use AI tools (Claude, ChatGPT, or similar) as a natural part of how you work for troubleshooting, documentation, scripting, navigating uncertainty, and problem solving - You communicate well with non-technical people, especially under pressure. Founders and executives should feel better after talking to you, not more stressed. - You can work independently and manage your own priorities without needing to be told what to do next - You're comfortable in ambiguity different companies, different problems, different contexts every week - You know when to apply process and when to just solve the problem Nice to Have - Experience with CrowdStrike, Slack, Google Workspace, Halo ITSM, or similar platforms - Exposure to M&A-related IT work entity setup, migrations, divestitures - Familiarity with scripting in Python, Bash, or PowerShell - Experience supporting multiple companies or clients simultaneously Working Hours & Async Expectations This role is fully remote. We primarily work asynchronously, but there is a firm expectation that you are available and responsive during U.S. Eastern business hours. You should be comfortable making decisions independently, communicating proactively when something needs attention, and not waiting to be asked. What Success Looks Like Six months in, the CEOs and founders across our portfolio know your name and look forward to talking to you. The most repetitive problems you inherited are either automated or documented out of existence. When something breaks, you own it you don't route it. When something crosses into engineering territory, you don't stop at the edge; you walk across and figure it out together. We're building a team where IT is genuinely valued not as overhead, but as a function that makes every company in the portfolio faster and sharper. If that sounds like the kind of work you want to do, we'd love to hear from you.