• Develop and implement program-wide controls processes, procedures, and governance frameworks. • Oversee cost and schedule management across multiple projects within the program, ensuring consistency and alignment with client objectives. • Manage program-level change control, including review, negotiation, and recommendations for change orders and claims. • Consolidate and analyze cost and schedule data from individual projects to produce accurate program forecasts and reports. • Lead preparation of monthly program performance reports, including earned value analysis, risk assessments, and variance reporting. • Monitor and track contingency usage and provide recommendations for allocation across projects. • Coordinate with project managers to ensure compliance with program standards for RFPs, SOWs, and contract administration. • Support procurement planning and delivery schedules for owner-furnished equipment and critical materials. • Maintain program-level risk register and facilitate risk workshops. • Ensure timely closure of contracts and purchase orders across the program. • Maintain benchmarking data and compile as-built cost records for future reference. • Provide leadership in document control and ensure accurate tracking of key program documents.

• Key point of contact for strategic clients across Broadcast, Film/TV, Studio, Streamer and Production industries ensuring a consistent level of engagement and satisfaction • Partner with KAEs to identify and implement strategic growth opportunities, develop robust account plans, support customer meetings, and deliver follow-ups • Analyze gaps within existing deals to mitigate revenue loss and enhance client engagement and growth of account • Support contract renewals and committed spend ensuring seamless negotiation and deal execution • Oversee project level discovery, meetings, quotes, ALC orders, and delegating tasks to Customer Support Associates (CSA’s) where appropriate • Lead the KAM/AM sales team through use of effective communication, coaching, and feedback to ensure team consistently meets and/or exceeds established revenue targets and KPIs. • Ensure consistent use of CRM (Salesforce) and customer data platforms to deliver world-class client management at scale. • Oversee end-to-end KAM / AM and customer workflows providing guidance on efficiency and best practices • Lead by example and serve as a role model for other KAM’s, demonstrating best practices and cross-collaboration working with other Getty Images depts: Finance, Marketing, Sales Operations etc. to support team goals • Contributes as a team member of the Sales Management Team in developing strategies and tactics to achieve regional sales goals

• Plan and execute a global discount calendar for 200+ products across digital partner portals (e.g. Steam, Xbox, Switch, PlayStation) • Develop data-informed discount strategies for catalog titles, bundles, and seasonal events • Maintain relationships with platform partners to secure high-visibility, revenue-driving promotional placements • Ensure timely submission of through partner portals (e.g., Steamworks, Partner Center) and coordinate with operations to ensure accuracy • Collaborate with Marketing Managers to align promotional windows with marketing beats and objectives • Manage wholesale pricing and partner relationships with key retailers • Monitor competitor activity, industry trends, and pricing tactics to inform new release pricing • Analyze performance of past discounts and identify optimization opportunities by SKU, platform, and timing

• Generating business opportunities and managing the sales process through to closure of the sale. • Achievement of agreed quarterly sales goals. • Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.