Role Description - Develop, maintain, and analyze integrated master schedules (IMS) in tools such as Microsoft Project or Primavera P6 - Collaborate with program managers, CAMs, and cross-functional teams to ensure schedule alignment with scope, budget, and technical objectives - Perform schedule quality checks and health assessments in accordance with industry best practices and client standards - Conduct schedule risk analysis and support mitigation planning to improve program predictability - Support Earned Value Management (EVM) processes, including status updates, variance analysis, and reporting - Prepare and deliver schedule-related metrics and reports for internal leadership and client stakeholders - Identify critical path, near-critical activities, and key schedule drivers to support informed decision-making - Assist in baseline development, change control, and schedule updates throughout the program lifecycle - Ensure compliance with applicable standards such as EVMS guidelines and DCAA expectations - Contribute to process improvements, tool development, and automation efforts to enhance scheduling efficiency and accuracy Qualifications - 3+ years of experience in program scheduling, project controls, or a related discipline - Proficiency in scheduling tools such as Microsoft Project and/or Primavera P6 - Experience supporting complex programs within aerospace or defense (NASA, DoD, etc.) - Working knowledge of Earned Value Management (EVM) principles and schedule integration - Strong understanding of schedule logic, critical path methodology, and best practices for schedule development - Ability to analyze schedule performance and communicate insights clearly to stakeholders - Experience supporting schedule updates, baseline management, and change control processes - Familiarity with industry standards such as EVMS guidelines and DCAA compliance is preferred - Strong attention to detail with a focus on accuracy, consistency, and data integrity - Ability to work independently and manage multiple priorities in a fast-paced environment - Excellent communication skills, both written and verbal - Bachelor’s degree in Engineering, Business, or a related field is preferred - Must be located within the United States - Eligible for Security Clearance preferred

Title: NCEP Program Manager - Active TS/SCI required Location: USA, VA, Arlington Full Part/Time: Full-time Hybrid Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: Cyber Security Training, Financial Management, Waterfall Model Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: GDIT is seeking a Program Manager to support the National Cybersecurity Exercise Program (NCEP) efforts to enhance the security and resilience of the nation's critical infrastructure. This expanding program is part of the Cybersecurity and Infrastructure Security Agency (CISA) Exercises sub-division responsible for developing, designing, conducting, and analyzing exercises and workshops at the state, federal, regional, private sector, and international level. The exercises range from tabletop exercises intended to identify policy and process issues under a variety of authorities, with public and private sectors that incorporate network simulations to test command and control procedures, response mechanisms, and cross-sector coordination. Candidate must be local to the office; Some telecommuting allowed Specific duties, responsibilities and professional requirements for the position include: Duties: - Manages and is responsible for the successful completion of all tasks in assigned program area including technical work, financial and business development activities. - Supervises assigned technical and PMO staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation. - Directs program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems. - Manages profitability and revenue growth of assigned program. - Assures quality of program products, services, and deliverables - Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement. - Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances. - Develops, reviews, and approves plans, schedules, and other program documents. - Prepares and provides various reports and technical reviews to senior management as requested. - Ensures compliance with relevant corporate and government policies and standards. - Responsible for organizing, directing, and managing aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of personnel. - Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. - Establish and maintain technical and financial reports to show progress of projects to management and customers. - Organize and assign responsibilities to subordinates and oversee the successful completion of assigned tasks - Manages special projects as required. - Help identify continuing opportunities to expand the potential exercise opportunities across the program's stakeholder communities. - Continue to expand and deepen the employee's cyber expertise through self-study, and formal coursework opportunities. - Keep abreast of current cyber intrusion, security, and incidents and trends for potential exercise inclusion. Essential Qualifications: - Experience working with Cybersecurity and Infrastructure Security Agency (CISA) NCEP Branch - Understanding of ISD and CISA Exercises priorities - Experience developing and executing cyber exercises - Strong and demonstratable leadership abilities - Problem Solver - Experience in a rapid paced, time sensitive, high-quality environment - Expert written and verbal communication skills along with expert customer service - Proven ability to multi-task, prioritize commitments, and manage time effectively including attention to detail - Expertise using Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and SharePoint - Ability to respond to urgent and sensitive requests for information in a timely manner - Flexible, self-motivated, and able to adapt to changing circumstances - Time management and organizational skills Travel 10 - 25% PMP or equivalent - Candidate must possess a TS/SCI - Candidate must be able to obtain DHS Suitability. MA/MS, 10+ years of experience The likely salary range for this position is $161,500 - $218,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Hybrid Work Location: USA VA Arlington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Own the End-to-End Support Journey: Manage entry points, routing, automation, knowledge management, and resolution quality for several of our new products and our core cards, transactions, and transfer products. • Build and Execute the Support NPS Roadmap: Translate contact taxonomy, NPS/VOC insights, QA results, and sentiment data into a clear plan that drives measurable impact on sNPS, FCR, and containment. • Lead with Data: Use analytics to prioritize high-impact initiatives, track outcomes, and inform decision-making. • Run Experiments and Drive Continuous Improvement: Partner with Analytics and Ops to test support flows (e.g., A/B, holdouts), evaluate outcomes, and scale what works. • Collaborate Cross-Functionally: Partner with Product and Engineering to define requirements for support tooling and automation; with Ops to land process changes; and with Risk/Compliance to ensure accuracy and consistency. • Empower Agents and Vendors: Create feedback loops that surface insights from the frontlines, improve content and training, and enhance agent performance and satisfaction. • Champion Operational Excellence: Maintain compliant SOPs, refine workflows, and ensure that process and knowledge updates keep pace with product evolution.

• Responsible for creating robust systems to support a diverse set of projects, programs, and funding sources, and setting and maintaining standards to ensure operational excellence across delivery • Support Senior Managers to identify and evaluate strategic and operational risks across programs, and ideate and execute strategies to mitigate risk • Lead internal program management coordination with global programs leads • Flex down to directly manage US programs as needed • Understand legal and regulatory context enough to triage and find appropriate solutions alongside Human Resources, Compliance, Legal teams, and external resources for portfolio hurdles (eg grant compliance) • Ensure US portfolio maintains procurement compliance, with rigorous evaluation of new and existing vendors/subcontractors and partnerships • Track and manage country-level risk framework, including identifying and implementing risk mitigation strategies • Serve as analytical support and thought partner, assisting team in clearing hurdles and bottlenecks to execution • Serve as analytical support and thought partner for portfolio and program budget development and oversight, working closely with Country Director, Senior Managers, and Finance Business Partners • Support Senior Managers to review project budgets; accountable for portfolio budget to actuals • May directly manage US team Senior Managers and Managers as needed and appropriate given program dynamics • Flex up to serve as representative of US team to executive leadership and senior external partners • Support the CD to build a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent. • Lead internal coordination with global functional verticals (Compliance, Internal Audit, Safeguarding, People/HR, and Finance) • With CD, plan and cost current and future country office staffing structure, and align country vision to global constraints, priorities, and needs • Own and update team workplans to reflect current and new opportunities, incorporating data from program operations infrastructure.