About the Role: Reporting to the Director of Enablement, the Certification & Enablement Support Manager plays a critical role within Citrix’s Enablement team by supporting the execution and ongoing enhancement of our technical certification programs. This role focuses on operational excellence, partner and vendor communication, and ensuring a premium learner experience across Citrix’s certification and product learning ecosystem. The ideal candidate is detail‑oriented, highly organized, and a proactive problem‑solver who thrives in collaborative environments. They will work closely with internal Citrix teams, vendors, partners, and customers to build and maintain a world‑class certification program that drives product expertise and market readiness. Key Responsibilities Certification Operations - Coordinate with external vendors involved in certification exam delivery, proctoring, and digital badging. - Manage the lifecycle of certification exam vouchers, including distribution, tracking, reporting, and issue resolution. - Oversee quality assurance processes for training and product courses related to certification preparation, ensuring accuracy, relevance, and alignment with exam objectives. - Support the creation, updates, and release of certification exams in alignment with the certification roadmap. - Publish and maintain certification-related learning paths and courses on the Citrix learning platform. Badging & Learner Experience - Manage certification badges and workflows using platforms such as Credly or similar digital credentialing systems. - Partner with internal and external stakeholders to ensure accurate badge issuance, naming conventions, and program governance. - Serve as a primary point of contact for partners and customers with certification or badging inquiries. Content & Enablement Support - Collaborate with the enablement team to prepare, package, and publish content on BigTinCan (CMS) and Brainshark (LMS). - Ensure consistency in content formatting, metadata, tagging, and version control. - Assist with enablement initiatives related to product readiness, partner education, and customer learning experiences. - Communicate certification metrics needs with Marketing Operations. Skills: - 5+ years of experience in coordination, certification management, training operations, or similar roles. - Familiarity with digital badging platforms (Credly preferred) and LMS/CMS systems (Brainshark, BigTinCan, or comparable tools). - Experience collaborating with vendors, partners, and external customers. - Strong organizational, communication, and problem‑solving skills with the ability to manage multiple priorities simultaneously. - Detail orientation with a commitment to accuracy and process quality. - Ability to work cross‑functionally in a fast-paced, team-focused environment. Preferred Qualifications - Experience in a technology, SaaS, or product training environment. - Understanding of certification exam development or learning content creation workflows. - Project management or operations background. Key Strengths for Success - Communication: Professional, clear, proactive, and able to engage effectively with partners, vendors, customers, and internal teams. - Organization: Skilled at managing deadlines, tracking multiple workstreams, and maintaining orderly processes and documentation. - Problem Solving: Resourceful, analytical, and able to troubleshoot issues related to certification logistics, content publishing, and learner support. - Team Orientation: A collaborative mindset with a willingness to support broader enablement initiatives and jump in where needed. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength. The Learning & Development Partner sits within Aderant’s People Team. This role is responsible for consulting with leaders and teams to identify capability and performance needs, then designing and delivering learning solutions that measurably improve performance. This is a hands-on role for someone who owns work end-to-end: from intake and needs assessment, through learning design and build, through launch, facilitation, measurement, and iteration. You will collaborate across the business, often with limited structure and plenty of ambiguity, and translate ambiguous or evolving business needs into practical, scalable learning experiences. This role requires strong independent thinking, high standards for quality, and comfort navigating multiple rounds of stakeholder feedback, alignment, and revision without losing momentum or quality. Generative AI is expected to be used as a productivity and synthesis tool, not a substitute for judgment, accuracy, or craft. Responsibilities - Own learning initiatives and skill focus areas end-to-end, from initial intake through development, launch, measurement, and iteration. - Partner with leaders and stakeholders to clarify goals, diagnose root causes, and determine whether learning is the right solution versus process, tooling, or clarity gaps. - Translate vague or shifting requests into concrete learning objectives, target audiences, and success measures. - Design and deliver blended learning solutions across multiple modalities, including virtual, self-paced, blended, and cohort-based experiences. - Source, curate, create, and adapt learning content as needed, balancing speed, quality, and scalability while ensuring alignment to business needs. - Create and maintain high-quality learning assets including facilitator guides, participant materials, job aids, and manager support tools. - Independently manage project plans, timelines, communications, logistics, and stakeholder alignment across multiple concurrent workstreams. - Manage learning content in shared systems and repositories, keeping materials current, organized, and easy to find. - Continuously seek and apply stakeholder feedback to refine learning solutions while maintaining alignment to defined objectives and timelines. - Facilitate learning sessions or directly support facilitation as needed, ensuring solutions are executable in real operating conditions. - Measure effectiveness using feedback, lightweight assessments, and observable performance signals; iterate based on evidence rather than assumptions. - Use generative AI to accelerate drafting, synthesis, and analysis while applying strong human judgment, quality control, and responsible-use practices. - Contribute to improving learning standards, templates, and processes to reduce friction and increase consistency over time. Qualifications - 4+ years of experience in Learning & Development, Talent Development, Leadership Development, Enablement, Instructional Design, Learning Program Management, or a related field. - Demonstrated ability to independently own projects from problem definition through execution in environments with limited structure. - Strong stakeholder management skills, including comfort navigating ambiguity, competing perspectives, and multiple rounds of feedback. - Proven ability to think critically about learning requests and propose practical, right-sized solutions. - Ability to communicate clearly, convey plans, and align stakeholders across all levels, including Executive Leadership. - Demonstrated expertise in instructional design, adult learning principles, and content creation. - Proficiency with PowerPoint or similar presentation tools. - Strong time management and prioritization skills, with the ability to manage multiple initiatives simultaneously in a fast-changing environment. - Experience using generative AI tools in a professional context, with the ability to validate outputs and improve quality rather than accept first drafts. - Comfort operating in fast-changing environments where priorities shift and not all inputs are known upfront. Preferred / Nice to Have - Experience with AI Enablement and/or Leadership Development. - Experience supporting technical or professional-services populations (Product, Engineering, Support, Sales, Professional Services). - Experience sourcing and adapting third-party learning content and managing learning vendors or content libraries. - Familiarity with content development tools (Articulate/Rise or similar), lightweight video tools, and knowledge management platforms (e.g., SharePoint). - Experience facilitating live or virtual sessions, or enabling others to deliver learning using shared materials.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Data Engineering Instructor - REMOTE. In this critical role, you will harness the power of technology to train and inspire individuals from diverse backgrounds to pursue rewarding careers in data engineering. The instructor will drive the curriculum forward by integrating modern tools and methodologies, ensuring students gain necessary skills such as Python, SQL, and Cloud Technologies. As a leader in the educational process, you will also be responsible for facilitating hands-on learning and mentoring students through their training journey. This remote position offers flexibility while contributing to meaningful community impact. - Deliver high-quality instruction in Data Engineering covering essential tools and technologies. - Manage and monitor student performance, providing individual feedback and support. - Facilitate hands-on labs, guiding students through practical coding exercises. - Leverage AI tools to enhance learning experiences and demonstrate technical concepts. - Support the curriculum by maintaining and updating lesson plans. - Handle administrative duties, including updating learning management systems. Qualifications - Bachelor’s Degree in Computer Science, Data Science, or related field, or equivalent experience. - Minimum 1 year of teaching or mentoring experience in a technical environment. - Proficiency in Google Gemini and other AI tools for instructional use. - Experience with Unix/Linux command line and basic shell scripting. - Knowledge of version control using Git and GitHub. - Strong Python programming skills, including libraries like NumPy and Pandas. - Familiarity with relational databases and SQL programming. - Experience with Big Data frameworks and ETL processes. - Proficiency in data visualization tools, specifically Tableau. - Experience using AWS services relevant to data analytics. Benefits - Competitive hourly compensation at $60/hour. - Opportunities for professional development and continuous learning. - Flexible remote work environment. - Be part of a mission-driven organization focused on community impact. - Access to comprehensive healthcare benefits. - 401K match to support your financial future. - Join a collaborative and supportive team culture.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Data Center Training Team Lead Position Overview The Training Team Lead manages the development and implementation of comprehensive technical education programs for data center operations, ensuring staff competency in critical infrastructure management, safety protocols, and emerging technologies. This role drives training strategy to support operational excellence, regulatory compliance, and workforce development across the data center portfolio. Key Responsibilities Training Program Leadership Develop and oversee enterprise-wide technical training curriculum covering power systems, cooling infrastructure, fire suppression, building automation systems, and network operations. Design competency frameworks that align with industry certifications and internal advancement pathways. Establish standardized training protocols across multiple facility locations while accommodating site-specific requirements. Technical Expertise and Content Development Oversee creation of comprehensive training materials for mission-critical systems including UPS operations, generator maintenance, HVAC optimization, and electrical safety procedures. Develop specialized programs for emerging technologies such as liquid cooling, edge computing infrastructure, and energy management systems. Maintain current knowledge of industry best practices and regulatory requirements. Team Management and Development Lead a team including a Program Manager and Training Managers, providing guidance on curriculum development and delivery methods. Establish performance metrics for training effectiveness and learner outcomes. Mentor junior staff and support their professional development in technical education and data center operations. Operational Integration Partner with operations management to identify training needs based on incident analysis, equipment upgrades, and performance gaps. Coordinate with facilities management, engineering, and safety teams to ensure training aligns with operational procedures and compliance requirements. Support new facility commissioning through comprehensive staff onboarding programs. Compliance and Safety Ensure all training programs align with OSHA requirements, industry standards, and client specifications. Maintain detailed training records for audit compliance and certification tracking. Required Qualifications Bachelor's degree in Engineering, Facilities Management, or related technical field. Minimum 8-10 years experience in data center operations with 5+ years in training leadership roles. Professional certifications such as Data Center Certified Professional (DCCP), Certified Data Centre Management Professional (CDCMP), or equivalent industry credentials. Strong presentation and instructional design capabilities. Technical Skills Deep understanding of critical data center infrastructure including electrical distribution, mechanical systems, fire suppression, and monitoring technologies. Experience with training management systems and e-learning platforms. Proficiency in developing technical documentation and standard operating procedures. Leadership Competencies Proven ability to manage cross-functional teams and drive organizational change through education initiatives. Strong project management skills with experience implementing large-scale training programs. Excellent communication skills for engaging with technical staff, management, and external stakeholders. Preferred Qualifications Advanced degree in Engineering or Business Administration. Experience with hyperscale or colocation data center environments. Background in corporate training program development and adult learning principles. Familiarity with data center industry standards including TIA-942, Uptime Institute methodologies, and energy efficiency frameworks. This position offers the opportunity to shape technical competency across a growing data center portfolio while advancing industry-leading training practices in mission-critical infrastructure management. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 160,300.00 – 160,300.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas Fort Worth, TX If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.