Express Flooring logo
Express Flooring

Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service. As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees. Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Sales- Call Center Scheduling

Call Center RepresentativeCall Center RepresentativeOtherRemoteMid LevelTeam 51-200

Location

United States

Posted

71 days ago

Salary

$20 - $60K / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Sales- Call Center Scheduling

Express Flooring

Role Description Our call center is the engine that drives our success. As a fast-growing, results-driven team, we leverage state-of-the-art technology in a modern, centralized office to connect with homeowners interested in home remodeling projects. As a Scheduling Specialist , you will be one of the first voices customers hear when interacting with Express Flooring. You’ll speak with inbound and outbound leads— no cold calling —and schedule qualified in-home appointments for our Design Consultants. Bring a confident, persuasive sales voice that leans on active listening and insightful questions to connect with customers and lead them forward in the process. Job Type: Remote - must be located in Nevada Compensation: $20/hr base + commission (average earning potential $60,000+ per year) Schedule: Must be available to work shifts within office hours, including one weekend shift: - Monday - Thursday: 6:00 am – 9:00 pm - Friday: 6:00 am – 8:00 pm - Saturday - Sunday: 6:00 am – 6:00 pm Qualifications - 1–2 years of sales or call center experience with proven track record of meeting goals. - High-energy, outgoing, and ambitious personality. - Passion for exceeding expectations and delivering great service. - Experience handling objections with confidence. - Eagerness to learn with solid computer skills and openness to coaching. - Reliability, professionalism, and the ability to thrive in a fast-paced environment. - Strong listening skills, attention to detail, and a patient, service-oriented mindset. - Adaptability and positivity when things get busy. Requirements - Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments. - Engage with homeowners who request information on our products and services; create urgency and guide them to the next step. - Ensure that customer needs align with the company's capabilities, maximizing the potential for our Design Consultants to close sales during in-home visits. - Use our CRM to record interactions, update customer details, and manage call dispositions. - Meet or exceed performance-based metrics, including appointment conversion rates and quality of customer interactions. - Deliver an exceptional first impression and uphold the Express Flooring customer experience. Benefits - Comprehensive medical, dental, and vision plan options - Health Savings Account (with HDHP enrollment) - Health & dependent care flexible spending accounts - Company-paid basic life insurance - Voluntary supplemental life insurance - Company-paid short-term disability insurance - Voluntary long-term disability - Company-paid Accident and Hospital Indemnity - 401(k) with company match (Pre-tax & Roth options) - Paid PTO, bereavement leave, and maternity leave - 7 company-paid holidays - Employee Assistance Program (EAP) Company Description Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service. As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees. Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Requirements

  • 1–2 years of sales or call center experience with proven track record of meeting goals.
  • High-energy, outgoing, and ambitious personality.
  • Passion for exceeding expectations and delivering great service.
  • Experience handling objections with confidence.
  • Eagerness to learn with solid computer skills and openness to coaching.
  • Reliability, professionalism, and the ability to thrive in a fast-paced environment.
  • Strong listening skills, attention to detail, and a patient, service-oriented mindset.
  • Adaptability and positivity when things get busy.
  • Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments.
  • Engage with homeowners who request information on our products and services; create urgency and guide them to the next step.
  • Ensure that customer needs align with the company's capabilities, maximizing the potential for our Design Consultants to close sales during in-home visits.
  • Use our CRM to record interactions, update customer details, and manage call dispositions.
  • Meet or exceed performance-based metrics, including appointment conversion rates and quality of customer interactions.
  • Deliver an exceptional first impression and uphold the Express Flooring customer experience.

Benefits

  • Comprehensive medical, dental, and vision plan options
  • Health Savings Account (with HDHP enrollment)
  • Health & dependent care flexible spending accounts
  • Company-paid basic life insurance
  • Voluntary supplemental life insurance
  • Company-paid short-term disability insurance
  • Voluntary long-term disability
  • Company-paid Accident and Hospital Indemnity
  • 401(k) with company match (Pre-tax & Roth options)
  • Paid PTO, bereavement leave, and maternity leave
  • 7 company-paid holidays
  • Employee Assistance Program (EAP)

Related Categories

Related Job Pages

More Call Center Representative Jobs

London School Of Excellence Ltd logo

Call Center Executive, Career & Education Consultant

London School Of Excellence Ltd

Fulfilling Dreams, Shaping Success: London School of Excellence, Where Ambitions Soar Beyond Horizons

Full TimeRemoteTeam 51-200Since 2013H1B No Sponsor

• Handle inbound and outbound calls with foreign / international students • Provide professional education and career counselling in English • Promote UK university and college programs • Convert leads into successful student enrollments • Follow up daily with assigned international leads • Maintain accurate CRM records and call logs • Achieve daily, weekly, and monthly sales targets • Ensure clear communication and high call quality standards • Coordinate with the admissions team for application processing

Bangladesh
PT Solutions logo

Patient Access Representative

PT Solutions

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

OtherRemoteTeam 1,001-5,000

The Patient Access Representative (PAR) is responsible for managing referrals and scheduling for a group of assigned clinics within a regionalized scheduling model. This role ensures accurate and timely appointment booking, referral processing, and adherence to standardized workflows to deliver a best-in-class patient experience. The PAR serves as a key communication link between patients, clinics, and internal teams, requiring strong organizational skills, attention to detail, and a patient-centered approach. Essential Functions Scheduling & Referral Management - Schedule patient appointments across multiple clinics following standardized protocols and templates. - Schedule patients appropriately based on clinics and providers who can provide care needed, availability, and desired location. - Manage incoming referrals to completeness including verification of demographics, insurance details, and provider notes. - Communicate proactively regarding schedule changes, cancellations, and documentation gaps. - Manage and process referrals across all required EHRs accurately and promptly to ensure timely patient communication and status updates. Patient Communication & Experience - Provide exceptional service to patients, families, and caregivers during scheduling interactions. - Assist patients with questions related to appointments, insurance, and therapy processes. - Ensure all interactions reflect a professional, empathetic, and patient-first philosophy. - Document necessary information needed to communicate effectively amongst clinic teams. - Utilize approved scheduling strategies Administrative & Operational Support - Document all scheduling activities accurately in the EMR and other required systems. - Coordinate with Authorization and Verification teams to resolve access issues. - Monitor scheduling compliance and escalate concerns to the District Supervisor when needed. Compliance & Documentation - Adhere to HIPAA, privacy, and confidentiality standards. - Follow workflows related to insurance verification, authorization communication, and referral documentation. Team Collaboration - Partner with Patient Access Coordinators, Clinic Managers, and regional teams to support operational needs. - Participate in staff meetings, training, and scheduling initiatives. - Offer insight on any specific barriers encountered to help improve workflows and patient access. Required Skills & Abilities - Strong communication, collaboration, and customer service skills. - Ability to multitask and prioritize effectively in a fast-paced environment. - High level of accuracy and attention to detail. - Strong problem solving and adaptability skills. - Proficiency in Microsoft Office and comfort using EMR and scheduling platforms. - Professional, empathetic, and patient-centered approach. Required Credentials - High school diploma or equivalent required. - 1–2 years of experience in healthcare scheduling, patient access, or customer service preferred. - Experience using EMR systems and scheduling platforms strongly preferred. Schedule - Full-time (schedule varies and could include 7-4, 8-5, 9-6 or 10-7) - This is a remote role, but we ask that the candidate reside in Georgia. Compensation - Pay Range: $16-$18/hr - (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) A Mission That Moves Us  At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.  Join us and transform care. Let’s go further together.  Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions  Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.  We are an equal opportunity employer and welcome all qualified candidates to apply.

United States + 1 moreAll locations: United States | Georgia
$16 - $18 / hour
Job Closed
Integrity logo

Telemarketer

Integrity

Life is short. Do stuff that matters.

OtherRemoteTeam 51-200H1B Sponsor

Job Summary The Telemarketing Sales Coordinator I position provides an initial positive impression of the company by calling clients in a professional, courteous, and timely manner. You will assist our agents by screening calls, transferring calls to our licensed agents, and more. Primary Responsibilities: - Manage large amounts of inbound and/or outbound calls in a timely manner - Follow communication scripts, prompts, call flows when handling different topics - Identify customer’s needs and clarify information - Seize opportunities to transfer calls to our licensed agents and schedule appointments, where applicable - Keep records of all conversations in our call center database in a comprehensible manner - Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. - Ability to adapt and respond to different types of characters - Ability to work well in a structured work setting and adhere to a daily schedule - Work closely with Call Center Managers to promptly resolve issues - Handle complaints professionally - Meet personal/team/site qualitative and quantitative targets - Strong attention to detail with excellent time management and decision-making skills - Perform other duties as assigned Primary Skills & Requirements: - High School degree or equivalent - 0-2 years of relevant experience - Customer Service Experience - Eager and willing to learn - Have compassion and a strong work ethic - Have strong communication skills and computer literacy About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

United States
Job Closed
Destination Knot logo

Hotel Reservationist | Remote

Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

OtherRemoteTeam 11-50

Job Title: Hotel Reservationist Location: Remote Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: - Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. - Provide personalized travel recommendations using our trusted supplier network. - Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. - Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. - Manage client relationships, ensuring seamless communication and top-notch customer service. - Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? - ✔ Flexible schedule—work part-time or full-time from anywhere. - ✔ No experience required—comprehensive training and certification provided. - ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. - ✔ Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: - Individuals with a strong passion for travel and customer service. - Excellent communication and interpersonal skills. - Self-motivated individuals who excel at working independently. - Comfortable with online booking systems and digital tools (training provided). - Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!

United States
$20K - $70K / year
Job Closed