Position Summary The Senior Pricing and Proposal Specialist, Biometrics is responsible for developing competitive, accurate, and commercially sound budgets, proposals, assumptions, and supporting materials for biometrics-related opportunities, including Biostatistics, Statistical Programming, Clinical Data Management, PK/PD, Medical Writing support, and related technology-enabled services. This role partners closely with Business Development, Biometrics functional leaders, Project Management, Contracts, Finance, and Operations to support new business opportunities, change orders, and strategic pricing initiatives. The individual is expected to translate protocol and scope requirements into clear costing models, proposal language, and risk-adjusted pricing strategies that align with company capabilities, quality standards, and business objectives. Key Responsibilities Proposal Development - Lead the development of biometrics-related proposals, budget packages, scope assumptions, and supporting response documents for sponsor opportunities. - Review RFPs, protocols, bid grids, and scope documents to identify service requirements, assumptions, risks, exclusions, and pricing considerations. - Draft and refine proposal content related to biometrics services, deliverables, timelines, staffing models, and operational approach. - Coordinate cross-functional inputs from Biostatistics, Statistical Programming, Data Management, Medical Writing, PK/PD, Project Management, Technology, QA, and other relevant groups. - Ensure proposals are complete, accurate, compliant, and aligned with client requirements and internal standards. Pricing and Budgeting - Develop detailed pricing models and cost estimates for biometrics services across early-phase, late-phase, and post-marketing clinical programs. - Prepare budgets for full-service, functional service provider, and hybrid outsourcing models. - Build pricing assumptions based on protocol design, study complexity, geography, enrollment, number of sites, number of databases, number of outputs, regulatory requirements, and expected timeline. - Evaluate scope changes and prepare budget revisions and change orders as needed. - Support pricing strategy discussions by balancing competitiveness, profitability, resource utilization, and delivery risk. - Maintain pricing tools, budget templates, and historical benchmarks to improve consistency and efficiency. Opportunity Management and Cross-Functional Coordination - Serve as a key point of contact for proposal and pricing activities related to biometrics opportunities. - Collaborate with Business Development and functional leaders to define appropriate scope, resource model, assumptions, and turnaround timelines. - Participate in bid defense preparation and internal strategy meetings as needed. - Track proposal status, action items, assumptions, and version control throughout the business development cycle. - Support handoff of awarded opportunities to delivery teams to ensure scope, budget assumptions, and obligations are clearly communicated. Contracts and Change Orders Support - Support review of contract and work order language related to scope, budget, payment structure, assumptions, and change control. - Work with Contracts and Finance teams to ensure proposal and pricing terms are accurately reflected in final agreements. - Prepare and document change orders arising from scope revisions, protocol amendments, timeline extensions, or additional sponsor requests. Process Improvement and Commercial Excellence - Contribute to the continuous improvement of proposal, pricing, and change order processes within the biometrics organization. - Help standardize costing assumptions, proposal language libraries, resource models, and effort estimation methodologies. - Support development of metrics and dashboards related to proposal turnaround time, win rate, pricing consistency, and budget performance. - Maintain awareness of market trends, competitor positioning, and customer expectations relevant to biometrics outsourcing.

Role Description The COS Pricing & Contracts Manager leads the Customer Success (Inside Sales) team supporting the Cosmetics, OTC, and Supplements (COS) division. This role is responsible for driving efficient quote generation, managing pricing strategy, and overseeing customer contracts to support revenue growth and operational excellence. You will oversee accounts generating under $25K annually, ensuring timely quote delivery, strong follow-up, and conversion of opportunities. This role partners cross-functionally with Sales, Operations, Accounting, Marketing, and IT to ensure competitive pricing, accurate billing, and scalable processes. This is a highly collaborative role combining people leadership, pricing strategy, and process optimization. Qualifications - Bachelor’s degree in Business, Finance, or related field preferred - 2+ years of experience in pricing, sales operations, customer success, or related field - Experience in laboratory services, cosmetics, food, nutraceuticals, or CPG preferred - Experience with CRM systems (e.g., Salesforce) required - Strong understanding of pricing strategy, costing, and quoting processes - Excellent communication and cross-functional collaboration skills - High attention to detail with strong organizational and multitasking abilities - Analytical mindset with ability to interpret financial and sales data - Proficiency in Microsoft Excel and MS Office - Experience with ERP systems and sales analytics tools preferred Requirements - Ability to work in a fast-paced, deadline-driven environment - Comfortable working remotely and collaborating across teams - Occasional travel may be required - Ability to manage multiple priorities with accuracy and efficiency Benefits - Competitive salary - Health, dental, and vision insurance - Retirement savings plan - Paid time off and holidays - Professional development opportunities Additional Responsibilities - Serve as a point of contact for customer pricing and quote-related inquiries - Support special projects in partnership with COS leadership - Ensure adherence to company quality, safety, and compliance standards Disclaimer This job description is not intended to be an exhaustive list of all duties and responsibilities. Responsibilities may change based on business needs.

• Analyze financial income, profit & loss statements from financial funding institutions • Provide a detailed profit & loss analysis from the statements • Communicate with internal and external agents on how to strategically approach savings to a prospective merchant • Understand and apply industry standard as well as proprietary analysis methodologies to financial models based on the statement reviews provided • Calculate new and updated pricing and profit analysis as accounts are moved from prospect to active merchant status • Review competitor’s proposals for legitimacy and assist Agents in formulating an explanation and counter proposal • Provide detailed savings comparison to merchants based on applied financial models • Review existing accounts to ensure merchants are processing based on the requirements and recommendations provided in the initial analysis to ensure optimal profit margins are maintained • Research creative solutions to maximize merchant savings in fees

• Become the subject-matter expert on pricing, market structures, and competitive dynamics through close cooperation with Sales and Commercial teams. • Process pricing requests—including costing preparation—and ensure alignment with the line manager. • Manage and coordinate the tender process for your assigned segment. • Assist the Sales team with value propositions, business case development, and customer discussions. • Participate in projects requiring price, cost, or margin inputs (e.g., business scenarios, spec changes, design-to-value). • Gather and consolidate feedback from the Sales team to help refine pricing strategy. • Ensure pricing processes are consistent and support full recovery of RM increases and other input costs (energy, transport, indirect costs). • Support efforts to maintain accuracy, transparency, and consistency of cost data from sites and supporting functions. • Help build pricing models and maintain price lists for allocated markets, customers, and products. • Execute RM tracker updates, price adjustments, and product pricing revisions.