WHY WE’RE LOOKING FOR YOU Retool has had immense growth in the last few years including landing a third of the Fortune 100. As we mature our GTM motion, we're looking to bring on our first VP, GTM Programs to play a pivotal role in building and shaping our value selling motion. You will work closely with cross-functional teams, including sales, product, and customer success to deliver strategic insights and develop business cases that demonstrate the value of Retool to customers. Your expertise will help define the tools, processes and methodologies that guide our value-based selling approach. You will actively contribute to its growth, working alongside leadership to scale processes and provide meaningful financial and strategic analyses that support sales engagements. WHO YOU'LL WORK WITH This role will report to our Head of Global Field Engineering and closely partner with the Head of Sales and executive staff. You'll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional but well-intentioned sarcasm. If this sounds like you, we'd love to hear from you! WHAT YOU'LL DO: - Own & Scale the Value Engineering Function: Define and execute the strategic vision for Value Engineering at Retool—establishing the operating model, team structure, scaled methodologies, and programmatic assets that enable value-based selling across the entire customer lifecycle, not just top-of-funnel - Build an AI-Driven, Telemetry-Based Value System: Architect and deliver an AI-based, telemetry-driven platform that continuously monitors product adoption and business outcomes, communicates realized value to Economic Buyers, and proactively engages them around expansion opportunities to drive deeper ROI from their Retool investment - Deliver an Interactive Customer Momentum Scoring System: Design and ship an interactive, data-driven system that calculates a customer momentum score—creating urgency for increased usage, surfacing opportunities for higher ROI, and recommending specific actions customers can take to accelerate value realization - Create Scaled Value Assets & Programmatic Motions: Replace bespoke, one-off engagements with repeatable, self-service value tools—ROI calculators, industry benchmark libraries, automated business case generators, and digital value realization dashboards—that enable the field to operate at 10x the coverage without linear headcount growth - Drive Executive-Level Value Narratives: Own the C-suite and board-level value story for Retool's largest accounts, translating platform telemetry and business outcomes into compelling economic narratives that accelerate executive decision-making and multi-year commitments - Shape GTM Strategy Through Value Intelligence: Serve as a strategic partner to Sales, Product, and Marketing leadership—using value data and win/loss insights to influence pricing, packaging, competitive positioning, and product roadmap prioritization - Build & Lead the Value Engineering Team: Recruit, develop, and lead a world-class VE team, establishing career paths, competency frameworks, and a culture of analytical rigor and customer obsession - Define & Own Value Metrics: Establish the KPI framework for Value Engineering's impact on the business—tracking influence on net revenue retention, deal velocity, average deal size, and expansion attach rates—with regular reporting to the executive team THE SKILLSET YOU'LL BRING: - Bachelor's or advanced degree in business, engineering, data science, or a related quantitative field; MBA or advanced technical degree strongly preferred - 12+ years of progressive experience in value engineering, management consulting, or strategic GTM roles, with at least 8 years in a senior leadership capacity (Director+ level) - Proven track record of building and scaling a Value Engineering or similar strategic function from the ground up—including hiring teams, defining processes, and delivering measurable business impact - Deep expertise designing and deploying data-driven, AI/ML-enabled systems for customer engagement, value realization, or predictive analytics (e.g., health scores, momentum scores, telemetry-based engagement platforms) - Extensive experience constructing and defending ROI models and business cases with Fortune 500 C-suite executives and economic buyers - Strong command of product-led growth and usage-based commercial models, with the ability to translate product telemetry into economic narratives - Demonstrated ability to build scaled, programmatic assets (self-service tools, automated frameworks, digital-first engagement models) that reduce reliance on high-touch, bespoke engagements - Executive presence and communication skills to influence cross-functional leadership, present to boards, and represent the company externally - Strategic thinker with a builder's mentality—equally comfortable setting vision and rolling up sleeves to ship v1 - Thrives in a fast-paced, high-growth environment with ambiguity, and brings a strong bias toward action and measurable outcomes

• Lead implementation of Points of Light’s corporate programs • Develop and refine program models that advance corporate social impact in alignment with Points of Light’s mission, address shifting corporate volunteer landscape, and deliver on target outcomes. • Establish clear KPIs and outcomes for corporate programs and implement strategies for measuring and reporting results. • Oversee systems, resources and structures to ensure corporate programs are implemented with excellence and efficiency and result in high NPS scores. • Stay current on trends and research in corporate social impact and employee volunteer engagement to inform key in person and virtual Points of Light gatherings. • Establish strategic partnership with external organizations. • Serve as senior spokesperson in external forums and corporate engagements. • Oversee the development and effective management of corporate program budgets and partner with Finance department colleagues to ensure accurate revenue recognition. • Track and report progress toward corporate program KPIs and goals. • Drive Corporate Revenue Strategy and Growth. • Support corporate revenue targets, pipeline strategy, and deal conversion. • Assist executive-level sales conversations and high-value partnership negotiations. • Participate in executive-level partnership development conversations with companies. • Set product and portfolio strategy based on market demand and revenue potential. • Determine program investment priorities, including scaling high-growth offerings and sunsetting low-performing programs. • Cultivate and expand partnership opportunities with existing clients, helping them to discover their next step with Points of Light. • Coach, inspire and develop a talented staff of senior leaders and program managers.

Role Description Through our corporate programs – employee activation, consulting and advisory services, the Corporate Service Council, The Civic 50 and corporate insights – Points of Light mobilizes and equips companies to fulfill their essential social impact role. This role leads the corporate revenue strategy and is accountable for growth across the full portfolio of corporate programs. The Senior Vice President (SVP) is responsible for developing and implementing high-impact corporate programs that drive people-powered change in communities around the globe, both directly and through collaboration with the Points of Light Global Network. Serves as a key external leader and executive-facing representative for corporate partnerships. In partnership with Development colleagues, they will cultivate and steward relationships with Points of Light’s corporate partners and members to ensure revenue goals are achieved. The SVP will supervise 4-5 direct reports who oversee a portfolio of programs and program managers. This is an exciting time for corporate programs at Points of Light. Consumer and employee expectations for companies to make a positive social impact is growing, and Points of Light is well-positioned to guide companies in meeting those new standards. We are making new investments in deepening and measuring the impact of our programs, and the SVP will play a key role in driving innovation for our corporate work. Qualifications - Passionate about Points of Light’s mission. - Proven leadership, program implementation, partnership development and consulting skills. - Experience building, implementing and measuring the success of CSR and corporate social impact programs or employee volunteer programs. - Knowledge of corporate community engagement models and best practices. - Demonstrated ability to manage programs across the project lifecycle. - Exceptional presentation and influencing skills; experience in a sales or fundraising environment. - Self-starter with an entrepreneurial spirit. - Outstanding verbal and written communication skills. - Experience managing teams to achieve complex goals. - Excellent project management skills. - Experience building and managing program budgets. Requirements - Minimum of 10 years of relevant experience in corporate social responsibility, corporate employee volunteer programs or corporate program management. - Demonstrated ability to lead teams and motivate and develop employees. - Occasional travel overnight and/or internationally (estimated 15-20%). - Strong computer skills, including Microsoft Office. - Knowledge of Salesforce, program management software (Asana), and data analytics/visualization tools are a plus. - Demonstrated ability to work effectively with individuals from a variety of backgrounds and perspectives. Benefits - Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO, 10 holidays, and 1 floating holiday; plus, we are closed December 25-January 1. - Medical, dental and vision benefits. - Free life insurance, long-term and short-term disability. - 403(b) program with employer match. - 1 day of volunteer time off per month.

Position Overview: The VP of Operations and Growth will be responsible for directing, administering and coordinating the operations and growth of HouseMaster in support of the policies, goals and objectives established by the President. Primary Responsibilities: - Support the President in the development, operation, promotion and growth of the Company’s business and brand. - Assist the President in the execution of short term and long-range plans and budgets for the concept based on corporate goals and growth objectives. - Develop and implement procedures and tools to promote communication and adequate information flow between the Company and its franchisees. Consistent communications to the franchise owners on system updates, upcoming events and other relevant information is required. - Establish operating policies consistent with broad policies and objectives of the Company and ensure their execution. Develop and enhance the uniqueness of the “brand” or “system”. Regularly and systematically evaluate the results of overall operations, and of the franchisees’ businesses, and report the results to the President. - Hire, develop, oversee and manage a team of Sure Start and Franchise Business Coaches under a culture of accountability, so they understand and execute their responsibilities correctly. Manage other support personnel as may be assigned by the President. Provide this support team with consistent communication on upcoming events, systems updates and other relevant information. - Work with the Franchise Business Coaches in monitoring the franchisees’ financial performance and health on a regular basis, ensuring franchisee compliance with annual budget and P&L submission. This would include helping them to develop financial budgets and operating plans on an annual basis. - Assist the Franchise Business Coaches in working with and supporting the franchisees as necessary. - Top Tier Franchise Owners Performance: Maintain a Book of Business consisting of the top producing franchise owners to include coaching, goal setting, monitoring progress, and providing sales support. Track and manage Week-over-Week (WoW), Month-over-Month (MoM), and Year-over-Year (YoY) franchise Book of Business trends. Ensure top-tier coaching and tracking for Top franchisees to drive system benchmarks and growth. - Lead, guide and maintain an understanding of sales strategy, marketing execution, and systems integration to elevate the performance of the HouseMaster network. Critical focus will include HouseMaster’s sales process and execution across the network to grow system sales. Collaborate with franchisees, corporate stakeholders, and the Neighborly analytics and IT teams to deliver insights, implement digital tools, and ensure consistent data alignment. This position is pivotal in enhancing brand visibility, supporting franchise growth, and maintaining a culture rooted in the Guiding Principles and Code of Values. - Drive year-over-year same store sales growth by providing strong sales programs, sales systems and training, and leadership throughout the franchise system. Sales training for both Business Owners and their Teams. - Establish and meet sales goal(s) for national and regional sales. - Develop and implement sales procedures, reporting and tracking tools to promote communication and adequate information flow between the Company and its franchise owners. Assist and organize regional meetings, Franchise Business Coaches meetings and other staff training sessions. Support the annual Neighborly Reunion and encourage the franchisees’ attendance and participation. - Work closely in collaboration with HMS Marketing Manager to ensure alignment between the operations and marketing departments’ tactics in support of HMSs strategic initiatives. - Evaluate and develop new service and product offerings in collaboration with the HMS’s Director of Systems to assist the President in charting the strategic direction of HouseMaster - Perform other duties as required. These duties may include assignments in job classification other than their own. Required Attributes: - Leadership oriented personality and the ability to effectively motivate subordinates to meet or exceed performance standards. - Communicate clearly and precisely in verbal and written forms to employees, current and prospective customers. - Personality and behavior characteristics that provide an even-handed approach to problem resolution. - The desire and ability to organize the basic elements of projects and direct their overall successful execution. - Ability to build and implement a strategically aligned sales/business development system for Franchise Owners to execute on a local level. - Team oriented. Be able to accept and respond to suggestions and criticisms in an amicable manner - Ability to read, analyze and interpret profit and loss statements, balance sheets and basic business law. - Ability to lift 25lbs on occasion. Education & Experience: Education: Bachelor’s degree (B.A.) for a four-year college or university Experience: - A minimum of five (5) plus years of relevant business, franchising and/or home inspection experience, which provides the necessary skills, knowledge and abilities - Experience with CRM/Operating systems preferred Brand: HMS House Master