Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube. Dataiku is focused on delivering meaningful outcomes with business analytics, AI/ML, and Gen AI. As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you'll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. In this founding role for our Lower Enterprise segment, you will be the first CSE hire dedicated to customers with annual revenues between $1B and $10B. Covering all customers across AMER, we are looking for creative problem-solving to help build scalable frameworks that support a high volume of accounts. This role offers high flexibility and high expectations, as you will define the segment's strategy and help pave the way for future continental leadership opportunities. How You’ll Make an Impact - Define the Blueprint: Help define the role, building programs and automations for repeatable, scalable use across AMER. - Scale through Innovation: Develop and A/B test enablement programs to identify the most effective ways to drive user adoption and satisfaction at scale. - Technical Enablement: Execute demonstrations of new product features and conduct hands-on workshops in collaboration with Sales Engineers. - Drive Adoption: Focus on onboarding and increasing user retention by educating customers on best practices within the Dataiku platform. - Strategic Advisory: Establish regular touchpoints to advise users on applying Dataiku to their specific business needs and use cases. - Evangelism & Use Case Documentation: Execute programs to create self-sustaining enablement and "communities of practice" within customer accounts, capture and document client use cases and stories to share the impact of their work. - Expansion & Growth: Collaborate with Account Executives and Sales Engineers to identify expansion opportunities that drive additional value. What You’ll Need to Be Successful - Foundational Experience: Minimum of two years in sales engineering, technical consulting, or data science roles with a track record of customer satisfaction. - Entrepreneurial Mindset: Ability to navigate ambiguity, build consensus, and work with urgency to define a new segment's success. - Communication Excellence: Strong written and oral presentation skills, with the ability to tailor messaging to both no-code and high-code users. - Public Speaking: A knack for engaging with all levels of customer teams, from individual contributors to leadership. - Travel: Willingness to travel up to 25% across the AMER region. What Will Make You Stand Out - Technical Proficiency: Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, or SQL. - Platform Certifications: Dataiku Advanced Designer, Snowflake SnowPro Core, or Databricks Business Analyst certifications. - Strategic Vision: Experience building and operating communities of practice or scalable post-sales programs. - Intellectual Curiosity: A never-ending desire to learn new solutions and translate features into business value. Compensation and Benefits The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges $144,000—$160,000 USD What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.

• Provide enterprise-level leadership for Sellers Dorsey’s Quality Advisory and Client Success functions. • Own the end-to-end client lifecycle—from solution design and advisory delivery through adoption, value realization, retention, and expansion. • Scale market-ready Quality Advisory offerings and a best-in-class Client Success operating model. • Partner closely with executive leadership and cross-functional teams (Sales/Business Development, Product, Analytics, Regions, and Client Success). • Drive integration, operational excellence, and client outcomes.

• Lead, inspire, and develop a team of CSMs focused on mid-market to enterprise accounts in EMEA • Drive accountability, execution, and a high-performance culture with clear KPIs and coaching frameworks • Mentor and develop CSMs at all levels, from onboarding new hires to leveling up seasoned pros • Create clarity in chaos: Navigate ambiguity, shifting priorities, and fast-changing conditions with poise and urgency • Oversee execution of our Customer Engagement Process (CEP) across your team’s Book of Business: • Ensure onboarding is smooth and value realization is fast for adoption accounts • Identify and act on cross-sell, upsell, and new use case opportunities for expansion accounts • Intervene early, run risk mitigation plays, and execute save plans for renewal risk accounts • Use health scores, adoption data, and renewal timelines to dynamically prioritize accounts at scale • Lead and participate in internal renewal strategy calls, deal reviews, and executive business reviews (EBRs) • Partner closely with Sales, Services, Solutions, and Product to deliver seamless customer experiences • Act as a voice of the customer internally—surfacing feedback, blockers, and opportunities to inform roadmaps and strategy

Global Shared Services Coordinator, Customer Success The Global Shared Services Coordinator is part of the Customer Success Shared Services team. This position is responsible for supporting our account management and sales teams by handling various administrative tasks related to our candidate experience. Reporting Relationships: - Reports to the Customer Success Global Shared Services Director. The position will regularly interact with Account Management teams within the US and globally. Direct Reports: - None Location: - US - Remote In this role you can expect to Key Accountabilities Referral Management: - Setup ORBIT program matrices and referral templates to align with contract. - Enter referrals into LHH Candidate Management System (ORBIT) - Update, cancel, change status of records. - Interact with Account Services Management to receive data (i.e. referrals, PO#s, etc.) - Manipulate data using excel; prepare worksheets for system upload. Billing Review: - Review referrals to ensure billing requirements are met and set ready to bill. - Manage installment billing referrals to ensure all installments are billed in a timely manner. - Manage international referrals and work directly with LHH staff globally. - Monitor and manage account requests queues (Salesforce Cases and/or Shared mailboxes) Landings Research: - Research social media to determine positive candidate outcomes and update ORBIT with new landings information. All About You - Bachelor’s degree required (candidates in progress of obtaining a Bachelor’s degree will be considered) - Minimum of 1 year of professional experience in a corporate setting - Event planning / coordination experience a plus - Demonstrated oral and written communication skills. - Proficient in computer/data management skills including PPT, Excel, Word, and Outlook What we offer - Growth opportunities within a human resources global leader - We prioritize learning to stay agile in an increasingly competitive business environment. - We foster an open-minded environment where people spark new ideas and explore alternatives. - Compensation: $20.00 - $25.00 per hour Placement within this range is determined based on geographic location, experience, and other compensatory factors. - Benefits: Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. About LHH LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. LHH. A beautiful working world. www.lhh.com LHH is an Equal Opportunity Employer/Veterans/Disabled.