McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Customer Success Manager (CSM) is responsible for the day-to-day customer support of their accounts in partnership with their outside sales representative. They will take direction from their manager, outside sales rep and VP's on how to manage each customer. This role will support many day-to-day tactile tasks that must take place to provide an excellent customer experience. They will also be responsible for relationship management, retaining customers, identifying gaps in service, identifying needs, and growing their business in a designated territory. This is a supportive role to outside sales, so coordination with the outside sales rep will be critical. The CSM is expected to build direct relationships with customers, lead initiatives to grow business, deliver customer-facing communications, be responsible for updating SFDC with customer demographic information, submit price requests, monitor purchases, provide and/or schedule customer training, generate or deliver customer purchase or GPO reports. They will partner with their outside sales counterpart to retain and maximize customer engagement with McKesson and provide an excellent customer experience. Key Responsibilities - Partner with remote and outside sales to grow and retain business while providing continuous feedback on customer activity and build strategy/plan for each customer - Customer quarterback: handle day-to-day customer need, ensure customer issues are resolved both promptly and thoroughly, and ensure customer maximizes existing products and services. - Develop a knowledge base of the marketplace, environment, physician practice dynamics and concerns - Participation in training and educational key learning initiatives Minimum Requirement Typically requires 3+ years of related experience. Critical Skills - 1+ years of related experience in Account management/sales/customer care experience - Intermediate experience in Excel, including creating spreadsheets, using formulas, pivot tables, and data analysis - Strong problem-solving abilities with demonstrated capability of analyzing complex issues, identifying root causes, and implementing effective solutions to achieve business objectives Additional Skills - Microsoft Office programs - Experience in and demonstrated understanding of healthcare and distribution, GPO, Community Oncology, industry trends, EHRs, inventory management technologies, billing and coding, private and public reimbursement models and payer contracting highly desired - Experience with pharmaceutical products and buy-and-bill model - Experience with SAP preferred - Salesforce.com or CRM software experience helpful - Proactive and strategic to anticipate issues - Team player with strong interpersonal and resource management skills Working Conditions Environment - Remote with flexibility to work at hub location - Minimum travel required (up to 25%) Physical Requirements (Lifting, standing, etc.) - Large percent of time performing computer-based work is required. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $21.43 - $35.71 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com. Join us at McKesson!

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary Alongside Wiz's broader Sales and Customer Success teams, the Renewal Management team is playing a critical role in Wiz's customer retention and expansion strategy. As Manager, Renewals you will be leading and owning risk in the Central region of the US. Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach. You will streamline strategy and communications between sales, customer success and operations leadership to ensure long term retention of customers. Join Wiz as a Manager, Renewals to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. Location Candidates must be located in the Central United States. What You’ll Do - Lead, mentor, and motivate a team of renewal managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region. - Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts. - Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers. - Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success. - Identify and activate strategies to proactively reduce renewal risk within region. - Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations. - Act as an escalation point for team around at risk or complex deals. What You’ll Bring - 7+ years of experience as a renewal manager, account manager, customer success manager or related customer facing revenue focused role. - 3+ years of management experience leading a renewals team. - Proven track record of mentoring and managing high-performing revenue teams. - Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. - Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility. Benefits Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location. Health & Welfare Benefits - Medical, dental and vision insurance - Home Office Setup reimbursement - Flexible Spending Accounts - Monthly Connectivity reimbursement - Employee Assistance Program (EAP) Financial Benefits - Short- and Long-term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan (with employer match) Time Off - Flexible paid time off + 11 paid holidays - Paid leave programs, including parental, pregnancy health, medical and bereavement leave Compensation Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation. The annual base salary range for this full-time position is listed below. US Base Pay Range $123,200—$137,200 USD Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

• Own USCIS Configuration Change & Release Management (CCRM) and CMDB for infrastructure/UC services. • Run change governance, ISR processing, and release readiness; modernize with automation (IaC/PaC), CI/CD, and AIOps to increase speed, compliance, and stability. • Lead enterprise change governance using ServiceNow ITSM/ITOM/ITBM; require Implementation & Communication Plans and complete VDD/As‑Built/SOPs. • Lead evolution and maintain digital CMDB and asset baselines/relationships; enforce documentation standards (EIDOCS) and deliver audit/KPI reports. • Lead evolution of intake/review/assignment (ISR) workflow meeting AQL timeliness; manage change calendar and communications. • Integrate change/config with automation and DevSecOps—standardized IaC, automated testing, and policy‑as‑code guardrails. • Establish AIOps‑enabled monitoring of change impacts (blast radius/MTTx), predictive alerting, and self‑healing runbooks; continuous improvement. • Gate releases for SLA/AQL compliance and lead PIRs/AARs and knowledge article curation.

• Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. • Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. • Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. • Educate participants on plan features, empowering them to maximize benefits and navigate the platform independently. • Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment. • Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. • Collaborate with internal teams to offer solutions, identify process improvement opportunities, and promote best practices for client satisfaction and retention. • Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. • Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. • Proactively assess complex client needs and provide consultative support, offering strategic insights to enhance the client experience. • Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. • Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting.