ICP

• Support copy development for internal and external marketing communications and campaigns • Help develop 1-pagers and other sales enablement tools • Interview client servicing teams and subject matter experts to garner insights • Participate in strategic planning to ensure content aligns with the firm’s business priorities • Support the development of multimedia content, including video interviews • Collaborate with design experts to deliver a professional finished product • Educate others about the availability of content promoting the organization • Contribute to other content-related activities, serving as a QC check for others

• Co-Lead Tech-Enabled Sales Strategy for Constyn and Analytics Offerings with Tech-Enabled Sales Team: Lead solution design for complex opportunities across Medicaid, value-based care, population health, and care coordination. • Partner with Growth and sales leaders to shape deal strategy, scope, and solution narrative. • Own technical and operational solutioning for RFPs, proposals, and finalist presentations—including risks, assumptions, dependencies, and feasibility. • Support pricing strategy by clarifying platform vs. services scope and integration effort. • Constyn Platform Expertise and Sales Demonstrations: Serve as the primary expert in the Constyn platform capabilities, roadmap direction, and integration patterns. • Lead platform demos, solution workshops, and executive presentations—shifting buyer conversations from “tool features” to measurable outcomes and operational impact. • Design modular, repeatable solution patterns that accelerate sales cycles and increase buyer confidence. • Data Architecture and Solutions Strategy: Use industry knowledge to inform design of integrated solutions that combine SaaS platform capabilities, custom analytics, and quality advisory services to address client operational, financial, and quality challenges. • Design credible, defensible high-level architectures spanning: data ingestion (claims, clinical/EHR, quality, utilization, SDOH), analytics workflows, and integrations with EHRs, HIEs, MCO systems, and state data sources. • Define interoperability approaches using FHIR, HL7, X12, APIs, and modern data pipelines. • Ensure proposed architectures align with HIPAA, CMS, and state Medicaid requirements and reflect realistic implementation pathways. • Translate client goals into scalable, feasible solution designs aligned with Sellers Dorsey capabilities. • Strategic Client Engagement and Relationship Cultivation: Engage as a trusted advisor with senior healthcare leaders, building credibility through deep understanding of healthcare operations, regulatory environments, and performance improvement needs. • Support client cultivation and expansion by identifying cross-sell and growth opportunities. • Articulate how Constyn enables client outcomes and where platform strengths create competitive advantage, and where consulting or custom analytics appropriately fill gaps. • Create and refine solution packaging, reference architectures, and repeatable patterns that drive scalability and reduce customization confusion. • Matrixed Leadership with Product & Technology: Act as a bridge between Growth, Product, Engineering, Delivery, and Client Success. • Synthesize market and client insights to inform product roadmap priorities, platform enhancements, and packaging of offerings. • Enable sales teams with playbooks, talk tracks, and reference designs. • Establish standards for solution design consistency across deals and coach internal teams on credible platform-led storytelling. • Support Client Transition and Success Strategy: Partner with Client Success leadership to ensure seamless transition from sale to implementation, contributing to success planning, solution handoff, and early stage adoption strategy for Constyn, quality advisory and analytics services. • Ensure clean handoff from sale to delivery/client success, preserving solution intent and expectations. • Capture structured deal feedback and market signals to influence product roadmap priorities, packaging decisions, and go-to-market messaging. • Mentorship, Thought Leadership, and Market Insight: Mentor junior team members, contribute to internal best practices, and stay ahead of healthcare, analytics, and technology trends to inform sales strategy and solution evolution.

• Support the growth and impact of Sellers Dorsey’s Child and Family Well-Being (CFW) work and contribute to firm wide strategic priorities by providing strong client servicing and project management support across a diverse portfolio • Work with multiple Project Directors to support client and firm initiatives, including project planning, coordination, deliverable tracking, and day to day execution—often across several projects at once • Develop foundational knowledge of Medicaid, including federal and state requirements, focusing on programs serving children, families, and child welfare–involved populations • Build trusted relationships with internal teams and subject matter experts, supporting client interactions with professionalism, responsiveness, and a service-oriented mindset • Independently complete routine project tasks, contribute to client reports and communications, and proactively identify risks, issues, opportunities, and process improvements • Play an important role in strengthening internal operational effectiveness, supporting project administration, documentation, workflow development, and information gathering to improve efficiency and consistency across projects

• Support annual legal budgeting and forecasting processes • Administer department-wide budget surveys and consolidate inputs • Maintain budget tracking tools and reporting for Finance (A&F) • Track and maintain attorney bar licenses and in-house counsel memberships • Administer legal intake and workflow systems, including contract system requests (LEAH) • Monitor request lifecycle, troubleshoot issues, and ensure timely follow-up • Manage user access, onboarding/offboarding, and license utilization reporting • Develop and maintain SOPs, job aids, and process documentation • Develop and maintain Legal Operations Maturity Model and Value Proposition • Assist with preparing board-level materials, dashboards, and legal metrics reporting • Analyze system and operational data to support decision-making and demonstrate value • Manage project plans in Smartsheet for legal and compliance initiatives • Oversee entity management using company vendor(s) in coordination with attorneys • Assist executive assistant with coordinating quarterly team meetings • Support cross-functional projects (e.g., Compliance Week, policy review initiatives) • Coordinate vendor relationships (e.g., legal research tools, training platforms, outside counsel, conferences, memberships, etc.) • Provide backup executive assistant support to legal leadership as needed

• Define and execute the long-term vision for the firm's commercial operating system. • Lead modernization, integration, and optimization initiatives across CRM and sales enablement platforms. • Own the development and ongoing evolution of commercial playbooks for consulting services. • Serve as the primary product owner for the firm’s CRM and sales enablement ecosystem. • Design, activate, and manage executive and operator dashboards providing real-time insights. • Partner directly with consulting and revenue teams to improve win rates for large deals. • Act as the connection point between Marketing, Strategy, and Revenue. • Lead training, onboarding, and change management for platforms and playbooks.

• provide enterprise-level leadership for Sellers Dorsey’s Quality Advisory and Client Success functions • own the end-to-end client lifecycle—from solution design and advisory delivery through adoption, value realization, retention, and expansion • scale market-ready Quality Advisory offerings and a best-in-class Client Success operating model • drive integration, operational excellence, and client outcomes • establish clear success definitions, client tiering, engagement models, and advisory pathways aligned to client segments • maintain executive accountability for client satisfaction, retention, renewals, and advocacy • serve as executive sponsor for priority or at-risk clients, ensuring rapid issue resolution and value realization • lead and develop a high performing Quality & Client Success leadership team • standardize and scale QBRs as a core protocol across the client portfolio • operationalize and continuously refine Quality Advisory offerings, scopes, playbooks, and delivery models • ensure consistent, high-quality execution of engagements with measurable outcomes • design and operationalize a structured client lifecycle framework spanning onboarding, adoptions, ongoing engagement and value realization • establish and own KPIs across client health, adoption, retention, NPS, utilization, and time-to-value • partner with Sales/Business Development on solutioning, proposals, renewals, and expansions

• Provide enterprise-level leadership for Sellers Dorsey’s Quality Advisory and Client Success functions. • Own the end-to-end client lifecycle—from solution design and advisory delivery through adoption, value realization, retention, and expansion. • Scale market-ready Quality Advisory offerings and a best-in-class Client Success operating model. • Partner closely with executive leadership and cross-functional teams (Sales/Business Development, Product, Analytics, Regions, and Client Success). • Drive integration, operational excellence, and client outcomes.

• Manage Sellers Dorsey client engagements focused on Ohio Medicaid strategy and financing, managed care, and provider policy and reimbursement. • Provide direct client consulting and leadership services including providing objective advice, expertise and specialized skills in healthcare policy, strategy and management. • Support the Ohio Senior Director in delivering healthcare consulting services leveraging policy and/or industry expertise. • Responsible for client relationships at a senior level and/or responsible for all policy/technical aspects on projects. • Deliver strategic advice and counsel to our Sellers Dorsey business partners, states, private companies and various associations or unions. • Responsible for policy guidance, project management, client deliverables and satisfaction, and identification of new and expanded business activities.

• Design, build, and maintain automated systems and tools that facilitate software development, testing, deployment, and monitoring • Develop and implement application security vulnerability practices • Deploy CNAPP/CSPM using tools like Microsoft native Defender for Cloud, Prisma Cloud, Wiz • Implement security best practices within the CI/CD pipeline and infrastructure to ensure application security • Responsible for GitHub Enterprise Administration • Ensure proficient in application penetration testing • Assist developers with training and resolving vulnerabilities in a timely manner • Active participation in Change and Architecture Review Meetings • Develop and implement automation scripts to streamline repetitive tasks • Design, build, and maintain continuous integration and continuous delivery pipelines using tools like Sonar, Azure DevOps, GitLab • Manage cloud infrastructure Azure including provisioning, scaling, and configuration management using tools like Terraform or Ansible • Set up monitoring/alert systems to identify potential issues in production environments and create alerts to notify relevant teams • Work closely with our developers, QA engineers, and system administrators to identify and resolve issues throughout the development lifecycle • Debug and troubleshoot technical issues related to deployments, infrastructure, and application performance • Research and analyse the latest security threats, emerging technologies, and DevSecOps trends • Engage in ongoing professional development by attending training sessions, obtaining certifications, and actively participating in industry discussions • Apply new knowledge to improve security strategies, enhance system protections, and drive innovation in DevSecOps practices.

• Develop and implement automation scripts to streamline repetitive tasks • Design, build, and maintain continuous integration and continuous delivery pipelines • Manage cloud infrastructure Azure including provisioning, scaling, and configuration management • Set up monitoring systems to identify potential issues in production environments • Work closely with developers, QA engineers, and system administrators to identify and resolve issues throughout the development lifecycle