Position Summary The Business Project Lead Analyst is an individual contributor who supports the Claims organization as a subject matter expert (SME) on enterprise projects and ClaimsXten (CXT) initiatives. This role focuses on improving claim processes, increasing automation, reducing costs, and driving efficiency. The analyst manages day‑to‑day project tasks independently and works closely with business and IT partners to deliver results. Key Responsibilities - Create and test ClaimsXten (CXT) scripts using medical claim systems such as Proclaim, Facets, PMHS, and PPN. - Partner with Quality Engineering (QE) teams to support testing, retesting, and issue resolution. - Document workflows, test results, and system changes clearly and accurately. - Work with business leaders and change teams to support readiness, training, and implementation. - Provide clear project updates, reporting, and post‑implementation monitoring. - Identify opportunities to automate processes, improve service quality, and reduce operating costs. - Support or lead small projects or components of larger initiatives. - Coordinate with business SMEs and IT partners to meet scope, cost, and timeline goals. - Ensure project plans are documented, approved, and executed as designed. Qualifications - High School Diploma or GED required. - 3+ years of experience with one or more of the following medical claim systems (Proclaim, Facets, PMHS, or PPN) required. - Experience creating or testing ClaimsXten (CXT) edits strongly preferred. - Coding or system configuration experience preferred. - Experience supporting project readiness activities such as training, procedures, and implementation. - Ability to work independently in a fast‑changing environment. - Strong skills in documenting business requirements and process changes. - Ability to manage multiple priorities and meet deadlines. - Strong problem‑solving, decision‑making, and communication skills. - Proficient in Microsoft Office, SharePoint, and project tools; advanced Excel skills preferred. - Proven ability to work well with cross‑functional teams and stakeholders at all levels. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,700 - 126,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Role Overview We are seeking a Business Systems Analyst (BSA) to serve as a critical connector between Teachstone’s business teams, systems, data, and IT operations. This role partners closely with stakeholders to rapidly onboard into our systems landscape, business processes, and data flows, ensuring that technology investments are structured for scale, governance, and long-term impact. The BSA translates business needs into clear system and data requirements while ensuring our platforms are well-architected, interoperable, and AI-ready. A core focus of this role is establishing and maintaining repeatable, well-governed system structures — including data standards, naming conventions, validation rules, metadata, and input practices — that support reporting integrity, operational efficiency, and advanced analytics (A1/AI initiatives). In addition to standard business systems analysis work, this role supports system renewal coordination and provides foundational IT support to ensure continuity, adoption, fiscal stewardship, and data reliability across Teachstone’s ecosystem. This position requires strong analytical thinking, systems-level perspective, comfort working across structured and unstructured data environments, and a detail-oriented approach to documentation and scalable design. Why This Role Matters for Teachstone Teachstone operates in a highly cross-functional, systems-driven environment where our ability to deliver high-quality services, scale effectively, steward resources, and leverage AI responsibly depends on how well our business systems and data architecture work together. The Business Systems Analyst plays a foundational role in: - Strengthening data quality and governance across platforms - Supporting AI-readiness (A1) by ensuring clean, structured, well-documented data inputs - Reducing operational friction through thoughtful system design - Enabling scalable reporting and analytics - Supporting cost discipline and vendor optimization By translating real business needs into practical system and data solutions, this role ensures that platforms are well-supported, cost-effective, interoperable, and positioned to support predictive, analytical, and automation capabilities over time. Just as importantly, the BSA reduces friction for staff by providing reliable support, strong documentation, and structured system governance — allowing teams to focus more time on serving educators and partners. This role is essential to building a scalable, AI-ready, well-governed systems ecosystem that supports Teachstone’s growth, impact, and long-term sustainability. Key Responsibilities Business Systems & Data Analysis - Partner with stakeholders to gather, document, and validate business, system, and data requirements. - Translate business needs into functional specifications, user stories, process flows, and data models. - Document system interactions, integrations, and data flows across platforms. - Support system implementations, enhancements, and integrations, including requirements coordination, testing, and user acceptance. - Analyze current-state workflows and data structures to recommend improvements that enhance efficiency, reporting integrity, and user experience. - Ensure data definitions, field mappings, validation rules, and metadata are clearly documented and consistently applied. - Support initiatives that improve AI-readiness (A1), including strengthening structured data capture and governance standards. - Serve as liaison between business teams, IT, and data engineering resources to ensure alignment and clarity. Systems Administration & Enablement Support - Support day-to-day administration of key business systems (e.g., Airtable, contractsafe, Document management system, etc) as appropriate. - Assist with user access requests, basic configuration updates, and troubleshooting within supported systems. - Coordinate system testing, release validation, and documentation for enhancements and updates. - Develop and maintain user-facing documentation, training materials, and process guides. Systems Renewals & Vendor Coordination - Support the management of software renewals, including tracking renewal dates, license counts, usage, and contract terms. - Partner with Finance, IT, and system owners to support renewal planning, usage reviews, and vendor communications. - Help ensure systems are appropriately licensed, cost-effective, and aligned with business needs. - Maintain accurate records of system ownership, contracts, and renewal timelines. Basic IT Support & Operational Coordination - Provide backup to tier-one and tier-two support for common IT issues, escalating to IT specialists or vendors as needed. - Assist with onboarding and offboarding processes related to system access and tools. - Support basic hardware, software, and account troubleshooting in coordination with IT. - Help maintain IT documentation, support workflows, and service request processes. Continuous Improvement & Cross-Functional Support - Identify opportunities to improve system usage, adoption, and support processes. - Contribute to standardization of documentation, intake processes, and change management practices. - Support cross-functional initiatives that span systems, data, and operational workflows. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent experience. - 3–5 years of experience in a Business Systems Analyst, Systems Analyst, or related role. - Demonstrated experience gathering requirements, documenting processes, and supporting system implementations. - Familiarity with SaaS platforms (e.g., CRM, LMS, finance, HR, or collaboration tools). - Experience supporting software renewals, vendor coordination, or license management preferred. - Basic IT support experience, including user access management and troubleshooting, is a plus. - Strong analytical, organizational, and problem-solving skills. - Clear communicator with the ability to work across technical and non-technical teams. - Comfortable managing multiple priorities in a fast-paced, cross-functional environment. Familiarity with Agile or iterative delivery methods is a plus - Experience with Google workspace tools and automations a plus What We Offer: Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay. Salary Range: $69,000 - $90,000, determined by your experience and skills. Comprehensive Benefits: Medical/dental, 401(k), PTO, insurance, development opportunities. Details provided at offer. Eligibility depends on your role and employment status. Ready to Make a Difference? At Teachstone, we believe that every interaction shapes a brighter future. If you're passionate about transforming education and want to be part of a team that's committed to meaningful impact, we want to hear from you. Apply today and help us create classrooms where every child thrives! At Teachstone, we encourage all individuals to apply and bring their unique perspectives to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.

Description Reporting to Manager of IT Innovation, the Innovation Project Analyst works with the rest of the Information Technology and Innovation team to design, develop, improve, and maintain Advocare’s IT’s systems and applications. This position focuses mainly on implementing solutions crucial to Advocare’s goal of providing innovative and user- friendly access to its EHR. Additionally, the Innovation Project Analyst will provide recommendations and assist with the development and implementation of solutions in response to the expanding needs of the EHR and its users. Using their prior IT and Project Management experience, this position will turn our end user and patient needs into intuitive tools within our applications. Requirements Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Participates in the implementation, configuration, and support of the eClinicalWorks EMR solutions and functionality · Engages Operational and Clinical leadership to understand business needs and identify technology solutions to address them · Identifies ways to improve business operations through processes and technology · Develops, implements, and monitors comprehensive project management plans as necessary · Assists in training and development of staff · Assists in designing, planning, and implementing clinical projects and new programs/services/functionality · Documents standards, procedures, and guidelines for the configuration and use of the eClinicalWorks EMR · Assists Advocare’s leadership with optimization of the eClinicalWorks EMR · Assists in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR · Develops, implements, and monitors system enhancements related to clinical policies and guidelines · · Works collaboratively with Sr. Management team to provide feedback and solutions to physician concerns regarding the clinical policies and best practices · Demonstrate superb communication and human relationship skills · Provide recommendations for improvements in processes · Other duties as assigned Required Competencies (Knowledge, Skills and Abilities): The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · High level understanding of the purpose and function of an ambulatory and or acute EMR application · Familiarity with the operations of various information systems present in a hospital/laboratory and the type of data each one processes · Familiarity with HL7 interfaces · Familiarity with Clinical Application Security · Strong ability in problem solving and malfunction diagnosing with a firm dedication to quality · Excellent customer service skills · Effective verbal and written communication skills · Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation. · Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization · Commitment to excellence and high standards · Detail oriented with strong follow-up initiative · Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm Supervisory Responsibility: This position has no supervisory responsibilities Work Environment: This position is remote. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Travel: This position requires no travel. Required Education and Experience: · Associate's degree in Information Systems, Healthcare IT or related field and/or equivalent experience. · 3+ years experience supporting an ambulatory/acute EMR · 3+ years experience managing vendor relationships · 3+ years experience with Project Management Preferred Education and Experience: · Bachelor's degree in Information System, Healthcare IT or related field and/or equivalent experience. · eClinicalWorks experience a plus · eClinicalWorks certification a strong plus · PMP Certification Benefits: Advocare, LLC offers a competitive salary and robust benefits package, including multiple medical and dental plans, vision, Health Savings Accounts (HSAs), flexible spending accounts, 401(k) retirement plan, paid time off, and more. Employee Health Benefits - Medical and Rx - Dental - Vision - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity - Voluntary Term Life and AD&D - Voluntary Short-Term Disability & Long-Term Disability - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts

Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. We care about our employees and foster an environment in which they can thrive by providing them the tools and training necessary to get the job done. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! We are looking for experienced Business Analysts with an Agile Mindset to join the ClearlyAgile team. Some are true BA's on the team and others may work closely with Product Owners. What you'll be doing is using agile methods to analyze, define, and document business requirements in order to deliver valuable software applications that meet stakeholder needs. - Requirements gathering: identify and clarify business and functional requirements for clients and internal teams, using interviews and workshops with external/internal stakeholders - Collaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team - Work with the agile team throughout the product development, testing, implementation phases to ensure requirements are clearly understood - Provide support to the Product Owner with backlog prioritization, feature sequencing and organization, user acceptance testing, etc. - Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members