Description Reporting to Manager of IT Innovation, the Innovation Project Analyst works with the rest of the Information Technology and Innovation team to design, develop, improve, and maintain Advocare’s IT’s systems and applications. This position focuses mainly on implementing solutions crucial to Advocare’s goal of providing innovative and user- friendly access to its EHR. Additionally, the Innovation Project Analyst will provide recommendations and assist with the development and implementation of solutions in response to the expanding needs of the EHR and its users. Using their prior IT and Project Management experience, this position will turn our end user and patient needs into intuitive tools within our applications. Requirements Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Participates in the implementation, configuration, and support of the eClinicalWorks EMR solutions and functionality · Engages Operational and Clinical leadership to understand business needs and identify technology solutions to address them · Identifies ways to improve business operations through processes and technology · Develops, implements, and monitors comprehensive project management plans as necessary · Assists in training and development of staff · Assists in designing, planning, and implementing clinical projects and new programs/services/functionality · Documents standards, procedures, and guidelines for the configuration and use of the eClinicalWorks EMR · Assists Advocare’s leadership with optimization of the eClinicalWorks EMR · Assists in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR · Develops, implements, and monitors system enhancements related to clinical policies and guidelines · · Works collaboratively with Sr. Management team to provide feedback and solutions to physician concerns regarding the clinical policies and best practices · Demonstrate superb communication and human relationship skills · Provide recommendations for improvements in processes · Other duties as assigned Required Competencies (Knowledge, Skills and Abilities): The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · High level understanding of the purpose and function of an ambulatory and or acute EMR application · Familiarity with the operations of various information systems present in a hospital/laboratory and the type of data each one processes · Familiarity with HL7 interfaces · Familiarity with Clinical Application Security · Strong ability in problem solving and malfunction diagnosing with a firm dedication to quality · Excellent customer service skills · Effective verbal and written communication skills · Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation. · Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization · Commitment to excellence and high standards · Detail oriented with strong follow-up initiative · Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm Supervisory Responsibility: This position has no supervisory responsibilities Work Environment: This position is remote. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Travel: This position requires no travel. Required Education and Experience: · Associate's degree in Information Systems, Healthcare IT or related field and/or equivalent experience. · 3+ years experience supporting an ambulatory/acute EMR · 3+ years experience managing vendor relationships · 3+ years experience with Project Management Preferred Education and Experience: · Bachelor's degree in Information System, Healthcare IT or related field and/or equivalent experience. · eClinicalWorks experience a plus · eClinicalWorks certification a strong plus · PMP Certification Benefits: Advocare, LLC offers a competitive salary and robust benefits package, including multiple medical and dental plans, vision, Health Savings Accounts (HSAs), flexible spending accounts, 401(k) retirement plan, paid time off, and more. Employee Health Benefits - Medical and Rx - Dental - Vision - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity - Voluntary Term Life and AD&D - Voluntary Short-Term Disability & Long-Term Disability - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts

Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. We care about our employees and foster an environment in which they can thrive by providing them the tools and training necessary to get the job done. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! We are looking for experienced Business Analysts with an Agile Mindset to join the ClearlyAgile team. Some are true BA's on the team and others may work closely with Product Owners. What you'll be doing is using agile methods to analyze, define, and document business requirements in order to deliver valuable software applications that meet stakeholder needs. - Requirements gathering: identify and clarify business and functional requirements for clients and internal teams, using interviews and workshops with external/internal stakeholders - Collaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team - Work with the agile team throughout the product development, testing, implementation phases to ensure requirements are clearly understood - Provide support to the Product Owner with backlog prioritization, feature sequencing and organization, user acceptance testing, etc. - Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members

• The architect for seamless workflows: Customer onboarding & consulting: You are the central technical contact for our customers, analyze their HR processes and translate them into smart, automated technical solutions. • Workflow engineering: You design, build and maintain simple and complex workflows and forms directly in the HR Autopilot — always closely aligned with user needs and internal project management. • API & interface management: You are the mastermind behind our integrations. You understand the requirements for APIs and bots, dive deep into third-party system landscapes and define customer-centric solutions for data flows — and can help implement or support these solutions. • Translator between worlds: You capture new requirements and structure them into clean technical tickets (user stories & acceptance criteria) so our development team knows exactly what to do. • Product evolution: With your deep understanding of customer feedback, you actively help shape the roadmap and provide valuable input for the ongoing development of our platform. • Quality anchor: Through continuous testing and optimization you ensure that implemented processes run error-free and deliver maximum impact for the customer. • Team collaboration: You work hand in hand with project management, onboarding and developers to prioritize requirements and drive the implementation of new features.

Location: Avera Downtown Building-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $25.50 - $38.25 Position Highlights EPIC EMR and Charge Capture experience and/or payment integrity preferred Opportunity to work remote within the Avera footprint: SD, NE, MN, IA You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview The Revenue Integrity Analyst is responsible for enhancing financial performance, ensuring accurate charge capture, and securing appropriate reimbursement across the revenue cycle. This role combines expertise in analytics, charge auditing, and payment integrity to support strategic decision-making, operational efficiency, and compliance. The analyst collaborates with clinical, billing, coding, IT, and payer relations teams to identify trends, resolve discrepancies, and drive continuous improvement across Hospital Billing (HB) and Professional Billing (PB) services. What you will do - Design, maintain, and enhance dashboards and scorecards for denials, write-offs, payer performance, and charge activity. Analyze trends and translate complex data into actionable insights for stakeholders. - Conduct audits and Revenue Guardian checks to validate charge accuracy and completeness. Perform payer-specific audits and monitor ED Discharge and Charge Tracker Reports. - Monitor and resolve Discharged Not Billed (DNB) accounts to ensure timely claim submission. - Investigate denials and underpayments, identify root causes, and recommend process improvements. - Manage appeals for underpaid claims, track outcomes, and report on recovery efforts and payment trends. - Review high-dollar write-offs for appropriateness and escalate discrepancies as needed. - Oversee Post-Service Single Case Agreements (SCAs) to ensure reimbursement accuracy and adherence to contract terms. - Partner with clinical, operational, and payer relations teams to resolve discrepancies and improve documentation. - Participate in audits, strategic initiatives, and projects aimed at financial optimization and revenue integrity. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: - Associate's in Healthcare Administration, Finance, Business Analytics, or related field and/or 2-3 years of experience in healthcare revenue cycle analytics, charge auditing, or payment integrity. - Two to three years experience in healthcare revenue cycle analytics, charge auditing, or payment integrity. - Knowledge of healthcare billing, denial management, and/or payer reimbursement methodologies. Preferred Education, License/Certification, or Work Experience: - Bachelor's - Certified Revenue Cycle Representative (CRCR) - Healthcare Finance Management Association (HFMA) Upon Hire or - Certified Specialist Payment & Reimbursement (CSPR) - Healthcare Finance Management Association (HFMA) Upon Hire - Proficiency in data visualization tools (e.g. Power BI, Tableau) and Excel - Experience with Epic reporting tools (e.g., SlicerDicer, Reporting Workbench, Clarity, billing and contract modules) Expectations and Standards - Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. - Promote Avera’s values of compassion, hospitality, and stewardship. - Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. - Maintain confidentiality. - Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. - Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. - PTO available day 1 for eligible hires. - Up to 5% employer matching contribution for retirement - Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.