• Responsible for growing and retaining assigned clients by proactively problem solving • Build and maintain strong relationships with existing clients • Develop strategies to increase sales and revenue for existing clients • Serve as the primary point of contact for clients, addressing inquiries and resolving issues • Collaborate with internal teams to meet clients' specific needs • Provide training and support to clients on using products or services effectively • Attain all KPIs designed to improve account retention • Follow SOPs for all account interactions within standard CRM systems

• Champion the Reebok brand internally and externally across the Sporting Goods Wholesale channel • Build account strategies with sporting goods partners that grow and elevate the Brand • Achieve or exceed all footwear sales targets by driving sporting goods account performance in line with Brand objectives • Drive growth and profitability by assessing and building on areas of momentum within the sporting goods channel; capitalizing on product and pricing opportunities • Leverage sporting goods market, retailer, and competitor insights to enhance sales plans • Develop and maintain strong relationships with all internal teams and external sporting goods wholesale partners • Maximize visibility and drive continual enhancement of Reebok placement in sporting goods retail stores and on partner brand pages • Own the seasonal sell-in process and projections for sporting goods wholesale accounts • Own orderbook management (pricing blocks, delivery blocks, managing allocation & cancels, on-time fulfillment) • Facilitate the resolution of customer compliance matters (freight claims, charge-backs, shipping violations, RTV, etc.) specific to sporting goods wholesale partners • Analyze weekly, monthly, and seasonal sales reports; leverage data to capitalize on opportunities, adjust account plans, and mitigate risk within the sporting goods channel • Create weekly sales forecasts and ensure projections are aligned with sporting goods account activity • Champion channel segmentation, product allocations, and product needs across sporting goods wholesale accounts • Bring close-to-market (CTM) initiatives to life in partnership with product teams to support sporting goods retail timelines • Work closely with the trade marketing team to bring the Brand to life across the sporting goods wholesale account base

• Build and grow relationships with key clients all over the world. • Manage a portfolio of global operator and aggregator accounts, ensuring satisfaction, retention, and consistent turnover growth. • Identify and develop new commercial opportunities with existing operators. • Develop and maintain structured account plans, revenue forecasts, and quarterly growth targets. • Grow Revenue in line with company forecasts. • Analyze product and partner performance (GGR, turnover, session KPIs, utilization metrics) to drive actionable insights. • Prepare and lead commercial proposals and deal extensions. • Prepare and negotiate commercial terms within company guidelines. • Represent the company at events and industry conferences tailored to igaming companies.

• Own and exceed monthly and quarterly ARR targets by driving the adoption of key add-on products such as Dynamic Pricing, Smart Locks, QuickBooks Online (QBO), and Insurance. • Collaborate with regional CSMs (for Mid-Market/Enterprise) to identify expansion opportunities within their portfolios. • Maintain a high-integrity, accurate forecast and pipeline in Salesforce. • Execute targeted outbound campaigns, making large quantities of calls, emails, and demos daily to a global portfolio of existing customers to generate new expansion pipelines. • Lead discovery calls, product demonstrations, and commercial negotiations, effectively overcoming objections to close deals. • Manage the commercial aspects of the customer relationship post-sale, including structuring deals, ensuring contracts and addenda are executed correctly, and managing renewals where expansion opportunities are present. • Develop and execute targeted business strategies for your portfolio, managing the full sales process from initial scoping to contract closure with operational rigor. • Act as a crucial feedback loop to the Product, Marketing, and Sales teams, sharing insights from customer conversations to inform product strategy and go-to-market motions.