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Junior Salesforce Administrator
Location
California
Posted
143 days ago
Salary
0
Seniority
Junior
Job Description
Junior Salesforce Administrator
Emtrain
• Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permission sets • Provide timely triage and resolution for user support tickets and technical inquiries • Build and maintain custom reports and dashboards to provide actionable insights for sales and marketing teams • Document system processes, custom configurations, and standard operating procedures to maintain an internal knowledge base • Execute Salesforce configuration changes such as custom fields, objects, lightning pages, and flow automation • Conduct user training sessions and develop supporting materials to improve platform competency • Gather and document requirements from stakeholders to translate business needs into technical solutions • Monitor user adoption rates and gather feedback to identify areas for system improvement • Assist with regular data hygiene tasks, including deduplication and mass updates using Data Loader • Assist with testing and QA in sandbox environments to ensure successful deployments
Job Requirements
- Salesforce product knowledge and at least 6 months of hands-on administration experience
- Active Trailhead profile showing completed modules or superbadges
- Strong organizational skills and the ability to manage multiple support requests simultaneously
- Proactive approach to platform maintenance and identifying potential system enhancements
- Commitment to implementing best practice solutions and maintaining system scalability
- Strong communication skills and the ability to interact effectively with stakeholders at all levels
- Capability to translate business processes into logical technical workflows
- Foundational understanding of Salesforce security models, including sharing rules and organizational wide defaults
- Experience with core Salesforce configuration tools such as Flow, record types, and page layouts
- Ability to be responsive and helpful when addressing internal user questions
- Authorization to work in the US without current or future sponsorship requirements
Benefits
- Stock Options
- Flexible PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Tuition Reimbursement
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