Are you ready to lead complex software implementations that drive real customer outcomes? Do you excel at coordinating cross‑functional teams, translating strategy into execution, and guiding customers through transformational change? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: Our Professional Services organization operates within LexisNexis Risk Solutions’ Financial Crimes Compliance (FCC) business, partnering closely with Project Management, Product, Sales, and Account Management teams to deliver complex software implementations that help customers address Anti‑Money Laundering, Counter‑Terrorist Financing, sanctions screening, and regulatory compliance challenges. We work in a highly collaborative, matrixed environment focused on strong governance, clear communication, and disciplined execution. Our team is dedicated to translating sophisticated risk and compliance solutions into successful customer outcomes, ensuring implementations are delivered with confidence, efficiency, and measurable impact. About the Role: The Implementation Director plays a critical role within Professional Services, serving as a cornerstone between FCC Professional Services, Project Management, Account Management/Sales, and our customers. This role is responsible for overseeing end‑to‑end software implementation projects (new implementations and upgrades), ensuring delivery is aligned with strategic objectives, customer requirements, timelines, and budgets. You will translate Statements of Work, customer business requirements, and product functionality into clear, actionable implementation plans. The Implementation Director drives collaboration across internal and client stakeholders, manages complex delivery environments, and ensures projects achieve measurable, positive outcomes with minimal disruption to customer operations. Responsibilities: - Providing effective project governance to ensure implementations are delivered on time, within budget, and aligned with agreed requirements. - Translating Statements of Work, customer requirements, and product capabilities into comprehensive implementation roadmaps, including tasks, milestones, deliverables, and risk mitigation strategies. - Partnering with Project Managers to analyze and support the development of detailed project artifacts and delivery plans. - Serving as the primary point of contact for project stakeholders, delivering transparent status updates and managing expectations across all levels. - Coordinating cross‑functional teams including Product, Market Planning, Sales, Account Management, Project Management, and Professional Services, as well as corresponding client‑side teams. - Ensuring project teams identify risks and gaps in customer requirements and execute solution configuration aligned to client workflows and internal software guidelines. - Applying technical understanding of system architecture, integrations, APIs, data inputs, workflows, and configuration options to support successful implementations. - Leading issue resolution efforts, addressing technical blockers, and guiding teams toward creative, effective solutions. - Overseeing customer‑reported issues during User Acceptance Testing (UAT) and post‑go‑live hypercare to ensure solutions function as intended and agreed. - Promoting strong communication, active listening, and stakeholder trust throughout the implementation lifecycle. Requirements: Experience & Education - Typically 10+ years of experience in program management or software implementation roles. - Bachelor’s degree in Business, Computer Science, or Information Technology. - Preferred certifications include CIS, CBPA, CRCM, CAMS, PMP, or Agile/Scrum. Technical & Professional Skills - Understanding of software implementation practices, including on‑premise and cloud architectures, system integrations, APIs, and data input processes. - Preferred familiarity with name screening software and Screening Compliance Program requirements. - Expert use of tools such as PowerPoint, JIRA, AdaptiveWork, and Salesforce. - Strong ability to translate technical concepts for non‑technical stakeholders. Core Capabilities - Effective communication and active listening - Client relationship and stakeholder management - Problem‑solving and critical thinking - Team leadership and cross‑functional collaboration - Time management, prioritization, and adaptability - Conflict resolution, negotiation, and change management - Customer‑centric mindset with empathy and cultural awareness Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits - Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan - Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs - Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity - Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits - Health Savings, Health Care, Dependent Care and Commuter Spending Accounts - In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice Primary Location Base Pay Range: Home based-Illinois $142,900 - $265,400. If performed in Chicago, IL, the base pay range is $149,600 - $278,100.If performed in New York, the base pay range is $149,600 - $278,100.If performed in New York City, the base pay range is $163,300 - $303,300.If performed in Rochester, NY, the base pay range is $136,100 - $252,800.If performed in New Jersey, the base pay range is $164,703 - $263,097.U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Reporting to the SVP, Finance, the Senior Director, Pricing will lead Transcarent’s enterprise pricing strategy, serving as a strategic partner to executive leadership across Finance, Sales, Product Solutions, and Sales Operations. This role is responsible for designing, governing, and evolving pricing frameworks that balance growth, profitability, competitiveness, and value delivery across Transcarent’s products and services. The Senior Director, Pricing will bring rigor, transparency, and scalability to pricing decisions, enabling data-driven tradeoffs, consistent deal execution, and long-term margin expansion in a rapidly growing healthcare technology environment. What you’ll do Lead Enterprise Pricing Strategy & Governance - Lead a central deal desk function that enables consistent, disciplined pricing decisions. - Define and evolve enterprise pricing frameworks that balance profitability, competitiveness, and customer value across ASO, value-based care, and SaaS-like pricing constructs. - Own pricing governance, including approval flows, pricing guardrails, documentation, and ongoing auditability. Drive Strategic Deal Structuring & Execution - Support sales teams on complex or non-standard deal pricing — creating flexible yet disciplined approaches that protect unit economics and accelerate close rates. - Develop margin-centric playbooks, concession matrices, and pricing decision tools for quota-carrying field teams. Modeling, Insights & KPI Strategy - Partner with Strategic Finance to build robust pricing models (PMPM, bundles, usage-based, value-based, outcome-linked pricing). - Define pricing KPIs and dashboards to monitor function productivity and inform leadership decisions. - Lead scenario analysis (“what-if” modeling) for strategic initiatives, new offerings, and market expansions. Cross-Functional Enablement - Collaborate with Product, Clinical/Actuarial, Legal, FP&A, and RevOps on pricing approaches for product launches, renewals, and contractual innovations. - Align pricing strategy tightly with corporate financial goals and unit economics targets. Team Leadership & Capability Building - Mentor and scale a high-performing pricing team. - Promote pricing discipline and analytic rigor throughout the organization. - Improve pricing tools and tech stack to automate insights and self-serve analytics. What we’re looking for - 12+ years of progressive experience in pricing strategy, strategic finance, revenue strategy, deal desk leadership, or related roles — ideally in high-growth SaaS, healthcare technology, or B2B enterprise environments. - Proven leadership in developing and executing pricing strategies that support both growth and profitability - Demonstrated leadership of pricing governance, frameworks, and operational rigor at scale. - Strong analytical foundation with the ability to build pricing models and articulate tradeoffs between margin, competitiveness, and value. - Strong analytical and modeling skills, with the ability to evaluate tradeoffs across margin, competitiveness, and customer value - Comfort with financial modeling, pricing analytics tools, CRM/CPQ platforms, and advanced Excel - Experience working cross-functionally between various stakeholders and influencing senior executives decisions through clear, and data-driven insights - Ability to partner with senior leaders across Finance, Sales, Product, and Legal to align on strategy and decisions. - Excellent communicator and storyteller — able to translate complex analysis into clear recommendations. - Bachelor’s degree in Finance, Economics, Business, or a related field is required - MBA or advanced degree strongly preferred Nice to have - Background in healthcare or digital health pricing, including employer-sponsored pricing, value-based care, or clinical cost modeling. - Experience serving enterprise sales teams with complex negotiations and contract arrangements. - Familiarity with integrating pricing strategy with actuarial and clinical data to reflect cost and value outcomes. As a remote position, the salary range for this role is: $175,000—$225,000 USD Who we are Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn. At Transcarent, our values guide everything we do: - People First: We prioritize our Members, clients, and each other in every decision - Care: Every decision starts with improving health and care for our Members - Resilience: We push boundaries and take the uncharted path to change an industry - Results: We take ownership, solve with speed, and deliver for our people and each other - Humble and Human: We lead with humility, bring fun to tough moments, and go further together Total Rewards Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. Our benefits and perks programs include, but are not limited to: - Competitive medical, dental, and vision coverage - Competitive 401(k) Plan with a generous company match - Flexible Time Off/Paid Time Off, 13 paid holidays - Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance - Mental Health and Wellness benefits Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

• Lead the development and execution of market access strategies • Partner with country and regional stakeholders • Drive business development capability • Assess market dynamics, competitive landscape, reimbursement policies, and regulatory requirements • Oversee timely delivery of reimbursement submissions and evaluations • Build and maintain relationships with key stakeholders

Role Description As Senior Director of Corporate Partnerships, you will: - Own and grow a corporate revenue pipeline. - Proactively source, qualify, cultivate, and close new corporate partnerships, sponsorships, and multi-year agreements. Maintain rigorous pipeline discipline in Salesforce, with clear visibility into prospects, timelines, and revenue projections at every stage. - Deepen and steward existing partnerships. - Bring a high level of intentionality to every corporate relationship, developing tailored engagement strategies, identifying opportunities to add value, and ensuring partners experience Crisis Text Line as a creative, attentive, and mission-driven collaborator. - Develop and pitch innovative partnership models. - Work closely with internal teams to shape new offerings that go beyond traditional CSR, including fee-for-service arrangements, data and insights products, employer-focused mental health solutions, platform integrations, and licensing opportunities. - Drive accountability across the corporate portfolio. - Establish clear engagement strategies, deliverables, and check-in processes for every account. Build reporting structures that give leadership real-time visibility into pipeline health, revenue forecasts, and partnership milestones. - Collaborate across the organization. - Partner closely with Marketing, Research and Impact, Product, Legal, and Finance teams to design and execute partnerships that are innovative, compliant, and mutually beneficial. Leverage Crisis Text Line’s data and insights capabilities as a key differentiator in every external conversation. - Represent Crisis Text Line externally. - Serve as a visible, credible ambassador for the organization at conferences, events, and meetings with senior corporate decision-makers. Expand Crisis Text Line’s brand presence among companies with the reach, resources, and values to become long-term partners. Qualifications - A genuine believer in the mission. - An experienced and accomplished corporate partnerships professional. - A creative dealmaker and strategic thinker. - A thoughtful and genuine relationship builder. - An exceptional communicator and executive-level presenter. - A collaborative, cross-functional partner. - A disciplined and resilient self-starter. Requirements - Experience in corporate partnerships and/or business development, with a proven track record of securing six- and seven-figure partnerships and managing a robust portfolio independently. - Willingness and ability to travel up to 10%. Preferred Qualifications - Experience in nonprofit, social impact, health, or mental health sectors. - Experience with Salesforce, Apoloo, Rel Sci, and/or other prospect and donor management software. - Experience using Asana or similar project management tools. Benefits - Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind. - Employer-funded HSA contributions. - Generous PTO, sick time, and 19 paid holidays with a winter break. - 12 weeks of fully paid parental leave after 26 consecutive weeks of service. - Monthly internet and mental health stipends. - Annual Wellness Stipend. - Home office and professional development stipends. - 403(b) retirement plan with employer contribution. - Sabbatical after 3 years of service. To Apply If this role speaks to you, please apply with: 1) your resume and 2) a cover letter that tells us why you are drawn to Crisis Text Line and this particular role. Please address your cover letter to Brian Jones, Vice President of Philanthropy. Applications are reviewed on a rolling basis. Crisis Text Line has retained DH Search to support the recruitment of a Senior Director of Corporate Partnerships. DH Search is a national search firm that works exclusively with nonprofits and mission-driven organizations to recruit and hire extraordinary people. Learn more at www.dhsearch.net.