• Architect the Ideal Member Journey across five critical stages • Develop new experiences and programs that support transformation • Optimize Pavilion's Core Member Experience Programs • Leverage Data to Drive Member-Centric Decisions • Champion Cross-Functional Alignment

• Build and scale a high-impact, product-aligned Professional Services organization. • Ensure Professional Services accelerates adoption of the platform without becoming overly custom or resource-intensive. • Define Professional Services strategy to support a SaaS, subscription-first business model. • Design service offerings that prioritize standardization, configurability, and reuse over custom development. • Own end-to-end delivery of implementations, integrations, migrations, and upgrades. • Drive continuous improvement in delivery velocity, quality, and predictability. • Own the Professional Services P&L with a strong focus on gross margin, utilization, and cost control. • Ensure Professional Services contributes directly to customer satisfaction, retention, and net revenue retention.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The ideal candidate is a builder at heart—someone who has taken a technical B2B SaaS product from early traction to significant scale. You will be the architect of our revenue engine, designing the sales strategy from the ground up while remaining willing to get your hands dirty closing our initial flagship accounts. As a key member of the leadership team, you will move beyond just "hitting the number" to help define our go-to-market strategy, pricing packaging, and company culture. You will transition us from founder-led sales to a repeatable, scalable sales machine. - Build and Scale: Design and implement the sales infrastructure, including CRM selection, sales methodology, and compensation plans. Recruit, hire, and train a high-performing sales team from scratch. - Player-Coach Leadership: Actively manage a pipeline of strategic enterprise deals while simultaneously mentoring the growing team. You should be comfortable pitching to CISOs one day and interviewing SDRs the next. - Strategy & Feedback: Work closely with Product and Engineering to loop customer feedback into the roadmap. Translate complex technical capabilities (forensic watermarking) into compelling value propositions for C-level executives. - Forecasting & Execution: Own the revenue number. Establish rigorous forecasting processes and reporting metrics to provide visibility to the executive team and board. Qualifications - 7-10+ years of sales experience with a track record of scaling a B2B SaaS sales organization from $1M to $10M+ ARR. - Experience selling complex, technical products (Security, Cybersecurity, or Enterprise Infrastructure preferred). - Deep understanding of complex enterprise sales cycles, procurement processes, and multi-stakeholder navigation. - Experience building a sales org from the ground up (0 to 1). - Strong history of attracting top talent and fostering a culture of high performance and accountability. Requirements - Ability to articulate technical value to highly scrutinized IT and Security buyers. - Comfortable working with ambiguity and defining processes where none exist. Benefits - Medical, Dental, and Vision Plans for employees and their dependents. - Unlimited PTO to support work-life balance. - 401(k) Plan to help you plan for the future. Company Description EchoMark offers a game-changing solution: we embed invisible, forensic markings in documents, personalized for each recipient. These markings don't disrupt information flow but allow leaks to be traced back to their source. The presence of EchoMark fosters trust, accountability, and better stewardship of private information. We believe the future of information sharing lies in individualizing private data for each recipient, ensuring it stays secure while enabling teams to work effectively.

• Meet or exceed monthly, quarterly and yearly revenue targets • Develop and execute a comprehensive regional plan • Accelerate customer adoption • Continually build and grow a robust sales pipeline • Work with partners to extend reach & drive adoption • Lead contract negotiations • Develop long-term strategic relationships with key accounts • Ensure customer happiness and success • Help to recruit and build TOLA sales team • Travel throughout the region and beyond as needed