• Own and manage the product roadmap, backlog, feature intake and prioritization • Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities • Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking • Track product development status and communicate progress, risks, and priorities across teams • Support end-to-end product delivery from requirements through release • Coordinate QA/UAT and ensure high-quality, on-time launches • Manage release processes, documentation, issue tracking, and post-launch performance tracking • Gather and synthesize feedback from providers, patients, and internal teams • Synthesize insights into roadmap prioritization and feature development • Maintain a tight feedback loop between users and product • Lead key initiatives (e.g., client implementations) from kickoff to execution • Drive cross-functional alignment across product, engineering, clinical, and sales • Manage workflows, unblock teams, and ensure accountability • Support coordination of customer implementation and RFP-related work across internal teams • Oversee core operational processes (financial tracking, invoicing, board prep) • Run team operating cadence (stand-ups, sprint reviews, planning) • Provide hands-on support in a fast-paced, early-stage environment

Role Description TARA Mind is seeking a dynamic and highly organized Product Operations Manager to serve as the operational backbone of our company. This is a critical, multifaceted role for a natural problem-solver who thrives on bridging the gap between strategic vision and tactical execution. You will own the product roadmap, drive disciplined project management across key initiatives, and manage the core operational cadence that keeps our business running smoothly. In the absence of a dedicated Product Manager, this role will also step into select product management responsibilities, including: - Backlog ownership - Requirements definition - Sprint planning support - QA/UAT coordination - Release management The ideal candidate is an expert at creating order from complexity, holding teams accountable, and building scalable systems in a fast-paced, mission-driven startup environment. Qualifications - 3–5+ years in product ops, project management, or business operations (startup experience preferred) - Direct experience in health-tech and/or clinical operations - Strong experience with tools like JIRA, Asana, HubSpot, and BI platforms - Proven ability to translate business needs into product execution - Familiarity with financial operations in a venture-backed environment - Excellent communication and organizational skills; thrives cross-functionally - Builder mindset with a bias for action and process creation - Experience using AI tools to improve efficiency and workflows Requirements - Own and manage the product roadmap, backlog, feature intake and prioritization - Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities - Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking - Track product development status and communicate progress, risks, and priorities across teams - Support end-to-end product delivery from requirements through release - Coordinate QA/UAT and ensure high-quality, on-time launches - Manage release processes, documentation, issue tracking, and post-launch performance tracking - Gather and synthesize feedback from providers, patients, and internal teams - Synthesize insights into roadmap prioritization and feature development - Maintain a tight feedback loop between users and product - Lead key initiatives (e.g., client implementations) from kickoff to execution - Drive cross-functional alignment across product, engineering, clinical, and sales - Manage workflows, unblock teams, and ensure accountability - Support coordination of customer implementation and RFP-related work across internal teams - Oversee core operational processes (financial tracking, invoicing, board prep) - Run team operating cadence (stand-ups, sprint reviews, planning) - Provide hands-on support in a fast-paced, early-stage environment Benefits - Base salary of $115,000-$145,000 plus bonus - Career track opportunity with potential for rapid advancement with strong performance as the firm grows - 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family - Paid maternity and paternity for 14 weeks at employees' normal pay - Unlimited PTO, with management approval - Opportunities for professional development and continued learning - Optional 401K, FSA, and equity incentives available - Mental health benefits are available through TARA Mind - Cost effective GLP-1 solutions available through Crux

• As a Product Operations Manager for Embedded Payroll, you will be a key player in establishing strong connections between our product and user-facing teams. • Your primary objective will be to work on a 0-1 product and build the product ops processes from scratch. • You will foster close collaboration with user-facing teams, including support, sales, and success, ensuring a seamless product feedback loop. • Moreover, you will have the unique opportunity to directly engage with our top users, gaining valuable insights into their specific use cases and challenges while guiding them towards maximizing their product experience. • This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

• Manage insurance product projects to build and launch new project features, including identifying workstreams, managing timelines, and managing stakeholders • Create, document, and improve insurance product processes to support Gravie products as we grow and scale • Configure and own the end-to-end documentation creation and management process for our plan portfolio, ensuring any plan changes are captured, documented and issued in a compliant and timely manner • Take on other projects based on your skill set and interests