• Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends. • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features. • Partner with the CTO to align product initiatives with technical architecture and scalability plans. • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity. • Work closely with the tech team to deliver high-quality product releases. • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance. • Drive prioritization and resource allocation across competing initiatives. • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements. • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation. • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence. • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations. • Collaborate closely with engineering leadership to balance speed, scalability, and compliance. • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation. • Build a unified product culture that values knowledge-sharing and collective accountability. • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications. • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers. • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates. • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards.

• Partner with clinical leaders, operations teams, engineers, and external healthcare clients • Identify real-world workflow problems and turn them into product solutions • Define product requirements, user stories, feature priorities, and success metrics • Own the roadmap for major platform capabilities • Ensure features are scalable, configurable, and client-ready • Guide engineering teams on what to build, why it matters, and how it should function • Help onboard and support new client organizations using ecares • Continuously evaluate how healthcare operations can be improved through better software

• Own the Eligibility & Benefits product area, including vision, roadmap, and execution • Define and evolve Parachute’s E&B strategy to support new payor launches, expanded lines of business, and increasingly complex coverage rules • Translate payor requirements, regulatory constraints, and operational needs into clear product direction and sequenced delivery plans • Define MVPs and release slices that optimize for time-to-value while maintaining platform integrity and scalability • Establish and track success metrics for accuracy, coverage confidence, operational efficiency, and downstream conversion • Lead discovery with payors, providers, suppliers, and internal operations teams to deeply understand E&B workflows and pain points • Partner with Product Design to run research, validate assumptions, and iterate toward usable, trustworthy solutions • Synthesize qualitative and quantitative insights into clear problem statements and decision-ready artifacts • Become a trusted internal expert on eligibility standards, benefit structures, and payor-specific nuances • Partner closely with Engineering to scope, sequence, and deliver E&B functionality across integrations, APIs, and user-facing workflows • Support new payor launches by defining required E&B capabilities, data mappings, and operational readiness • Manage dependencies and tradeoffs across payor, platform, and downstream product areas • Build and maintain product artifacts including PRDs, workflow diagrams, integration specs, and release documentation • Ensure E&B solutions are resilient, observable, and designed for iteration as payor requirements evolve • Work in tight partnership with Product Design, Engineering, Operations, and Client Success to deliver cohesive solutions • Coordinate with external partners and vendors (e.g., clearinghouses, payors, integration partners) to align technical and product requirements • Communicate product decisions clearly and proactively, creating shared understanding across diverse stakeholder groups • Represent the E&B product area in planning, prioritization, and escalation discussions

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Design and build a payment processing platform from scratch: - Core payment flows - Transaction lifecycle - Routing logic - Retries, fallbacks, settlements - Refunds, chargebacks Define and own the end-to-end product vision for payment processing, from zero state to a scalable production system. Architect payment flows across multiple providers (PSPs, acquirers, banks), including: - Multi-PSP routing - MID management - Failover strategies Own the core gateway logic: - Authorization - Capture - Voids - Refunds - Recurring payments - Payouts - Callbacks/webhooks Work closely with engineering on system design decisions: - APIs - Data models - Idempotency - Reliability - Observability Translate business and compliance requirements into clear product and technical specifications. Own the full product lifecycle: - Discovery - Design - Delivery - Launch - Iteration Ensure compliance with: - PCI DSS - 3DS - Card scheme rules (Visa/Mastercard) - Regulatory requirements Manage relationships with external partners: - PSPs - Acquirers - Fraud/KYC providers Drive product decisions based on metrics: - Approval rates - Latency - Decline reasons - Cost per transaction - Stability Qualifications - At least 4-5+ years of experience as a Product Manager in payments/fintech - Proven hands-on experience building payment processing or payment gateway products from scratch (not only integrations or feature ownership - core processing logic is mandatory) - Deep understanding of the payment transaction lifecycle: card payments, 3DS, authorization/clearing/settlement, PSP and acquirer integrations, routing, cascading, retries, failover - Strong understanding of payment system architecture and how backend systems work - Ability to work as a product owner with architectural thinking, not just requirements management - Experience working with cross-functional teams in complex, regulated environments - High ownership mindset: able to independently drive decisions and outcomes - Strong analytical, system-thinking, and problem-solving skills - Clear communication with both technical and non-technical stakeholders - English level B2 or higher, fluent Russian Benefits - An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! - Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us - Work with coworkers who are passionate about their business - Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews - The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees - Private health insurance coverage - Remote type of work - 20 days of vacation time; bank holidays; sick leaves; additional birthday day off - Team building events and corporate parties.