• Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management • Participate in deal reviews with Sales/Sales Leadership to help drive Account-Level strategy on pricing/deal structuring • Ensure deals are structured and processed efficiently and align with company policies • Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate • Verify compliance with internal policies • Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services • Review and approve deals for Optro customers and prospects • Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies, and procedures • Deal with day-to-day queries from Sales, and Account Management teams on Optro’s quoting tools and/or CRM system • Participate in testing, as requested, to support quoting tool enhancements • Support Sales enablement through new hire training initiatives and ad hoc training requests as needed • Independently drive efficiency and process improvements • Support commercial projects on an as-needed basis

• Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management. Participate in deal reviews with Sales/Sales Leadership to help drive Account-Level strategy on pricing/deal structuring. • Ensure deals are structured and processed efficiently and align with company policies. • Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate. Verify compliance with internal policies • Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services. • Review and approve deals for Optro customers and prospects. • Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies, and procedures. • Deal with day-to-day queries from Sales, and Account Management teams on Optro’s quoting tools and/or CRM system. Participate in testing, as requested, to support quoting tool enhancements. • Support Sales enablement through new hire training initiatives and ad hoc training requests as needed. • Independently drive efficiency and process improvements. Support commercial projects on an as-needed basis.

As part of the Service Continuity Service Desk team, your focus is to keep services running smoothly and ensure work is ready for a clean handover into the next business day. This is an entry-level role, so we’re focused on attitude, reliability, and how you work, not years of experience. - Maintain service desk operations after hours, ensuring continuity of support overnight. - Complete all onboarding and offboarding tasks, including user accounts, access, devices, and documentation, following defined standards and checklists. - Respond to after-hours incidents and service interruptions, assess impact, and take appropriate first actions. - Action or triage support requests that cannot wait until business hours. - Escalate high-impact or urgent issues to on-call subject matter experts internally within CT. - Monitor service desk queues to prevent overnight backlog and ensure a smooth transition to day teams. - Log and update tickets clearly in ConnectWise, using standard templates and accurate impact statements. - Provide clear and meaningful status updates to customers and internal teams during outages, delays, or extended work. - The working hours for this position will be Monday-Friday 9:30am-6pm Perth Time.

Role Description The Mergers and Acquisitions Associate plays a critical role in supporting the organization’s strategic growth across North America through the identification, evaluation, and execution of mergers, acquisitions, investments, and partnerships. This position collaborates with cross functional teams—including Finance, Legal, Strategy, HR and Senior Leadership—to assess feasibility and ensure successful deal execution. The Associate is responsible for coordinating and managing due diligence processes, preparing presentations and transaction documentation, and maintaining compliance and confidentiality. The role contributes to post-merge integration activities to ensure seamless transition and value realization. Success in this role requires effective communication skills, and the ability to manage multiple projects in a fast-paced environment while handling sensitive and confidential information. The Associate works closely with executive leadership throughout the full transaction lifecycle and plays a key role in advancing the company’s long-term growth strategy. This role has the ability to work remotely; however, travel requirements range from 25-50% of your time based on project needs, including hours outside normal operations to tour or meet with clients on property. Qualifications - Bachelor’s degree in Finance, Economics, Accounting, or related field. MBA is considered a plus. - Proven experience in mergers & acquisitions, or a closely related field is desired. - Prior experience (2–4 years) as an M&A analyst. - Excellent project management skills. - Able to synthesize analytical findings into clear, meaningful insights and communicate them confidently to senior leaders and external associates. - Deliver precise written and verbal communication both internally within MEI leadership as well as when working with acquisition parties, knowing when to listen and when to contribute. - Maintaining strict confidentiality is essential, requiring the Associate to exercise complete discretion with all sensitive materials they encounter. - Demonstrated emotional intelligence, including the ability to navigate high‑stakes situations with composure and professionalism. - High attention to detail and ability to manage confidential information appropriately. - Expertise with Microsoft Office Suite, especially Excel, PowerPoint, Planner and PBI reports. - Exceptional analytical and problem-solving abilities, with careful attention to detail. - Ability to work effectively with senior executives and cross-functional teams. - Ability to manage multiple projects under tight deadlines and maintain a positive, team-oriented attitude. Requirements - Coordinate, manage, and participate in due diligence processes, including collaboration with cross‑functional teams and external advisors. - Maintain, update, and organize deal documentation while ensuring compliance with requirements and internal standards. - Collaborate with internal company departments to evaluate feasibility and ensure smooth progression of transactions. - Assist in post‑merger integration planning and execution to support a seamless transition and value capture. - Stay current on market trends, industry developments, and M&A best practices to inform strategic decisions. - Prepare reports, presentations, and acquisition documentation for executive leadership and external partners. - Support all aspects of the transaction lifecycle—including opportunity, due diligence, negotiation support, integration planning and development of documents required for acquisition. - Coordinate internal and external communications throughout the deal process, ensuring alignment among stakeholders. - Demonstrates sound judgment under time pressure; communicates concepts succinctly to executives. - Builds trust and alignment with cross functional leaders to resolve diligence findings quickly. Benefits - Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. - Must be able to work in a high functioning team environment. - Display the highest levels of honesty, integrity, and professionalism. - Take pride in your work and in the company. - Communicate openly and strive for peak performance in daily tasks. - Know and deliver the quality service MEI’s customers have come to expect. Company Description MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.