The Claims Analyst will be responsible for settling cargo claims with government/military, corporate, or consumer customers within 30 days of receipt. Claims Analysts are responsible for managing customer expectation while performing a thorough investigation on the claim which includes but is not limited to reviewing customer correspondence, client contract terms, seeking information from all parties involved, assigning repair firms to assess the damages and complete repairs as needed while medicating cost. The Claims Analyst will ultimately determine liability and chargeback the appropriate parties based on findings Essential Functions and Responsibilities % of time (must total to 100%) Description of Duty 55% Verification - Verify and investigate all aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and notified. - Utilize all contract paperwork, contract agreements, repair firm assessments, and customer communication in the assessment of liability and the investigation of the claim. - Maintain precise records of all aspects of the move to support approvals and or denials decisions. - Instruct repair firms to provide the necessary inspection and repair reports to ensure a precise and timely settlement. 40% Negotiation - Assess the value of claimed items, evaluate repair alternatives versus cash-out options, and distinguish between pre-existing damage and transit-related damage. - Review the carrier's liability and present a settlement proposal to the customer. - Negotiate any disputes regarding the initial offer and finalize the settlement. All settlements must comply with legal carrier liability and adhere to the contractual terms of the move. 5% Projects - Various projects as assigned. Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.) Education/Certification Requirements - Associate or Bachelor’s degree preferred Qualifications and Experience Requirements - Minimum 1-3 years in Claims or Customer Service setting - Excellent verbal, written, and problem-solving skills - Personal Computer experience required, including Microsoft Word and Excel - Must be organized and able to multi-task At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position: - Position Title: Claims Analyst - Salary Range: $45,000-$57,000 USD - Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process. - Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers. - Vacancy Status: This posting reflects an existing vacancy within our organization. #LI-Remote Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is seeking a Construction Defect Complex Claim Adjuster for this remote position. The purpose of this position is to provide direct handling of the company’s most complex and challenging construction defect claims within our Standard Lines team, which will include, but not be limited to, large(r) exposure subcontractors and/or general contractors. Responsibilities of this position include coverage analysis, risk transfer, investigation, evaluation, negotiation, and disposition of assigned claims. The candidate must possess strong litigation management skills to actively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company. The individual in this position must process claims within company policies, procedures, and within individual's prescribed authority while providing exceptional customer experience and high standards of performance. This individual must be strategic in directing litigation to a positive cost-effective resolution and must be highly organized to track and control large loss exposures. Job duties will include, but not be limited to, communication and collaboration with key internal and external stakeholders, training, development and mentoring of less experienced personnel involved with construction defect claims. The position may require travel to mediations, arbitrations, settlement conferences, trials, or other proceedings. The individual must execute all job duties and responsibilities in compliance with applicable legal and regulatory requirements, including possessing proper licensure in the states that Selective works within. Responsibilities - Effectively evaluate and identify coverage issues for named insureds facing claims for construction defects. Elevate coverage issues as appropriate to management. - Investigate claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, brokers, and others having pertinent information. - Identify and enforce risk transfer opportunities to co-carriers of the named insured and for carriers of subcontractors with contractual indemnity and additional insured obligations, as applicable. - Effectively communicate task and fee/cost expectations with vendors and attorneys and enforce compliance with those expectations. - Timely analyze information to evaluate and determine the extent of loss, taking into consideration covered v. uncovered damages, liability, risk transfer, time on risk and litigation costs. - Effectively evaluate, negotiate, and resolve claims within delegated authority. - Provide required reports to claims, underwriting, reinsurance and actuarial on significant exposure cases. - Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management. - Ensure proper referrals and timely updates to appropriate Reinsurer(s). - Communicate with all levels of management, when appropriate. - Must have a valid driver’s license. Qualifications Knowledge and Requirements - Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills. - Proficient in analyzing coverage and drafting coverage letters. - Ability and willingness to delineate cost expectations to vendors and outside counsel and enforce compliance is an absolute requirement. - Excellent presentation skills. - Ability to work independently in a paperless environment. - Eagerness to participate and collaborate in team meetings, both online and in person to share experience and foster continuous improvement for better claim outcomes. - Ability to compose professional and accurate correspondence, including reservation of rights and disclaimer letters. - Proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint. - Multi-State licensing required. Education and Experience - 10+ years overall claim experience with 8+ years with handling large construction defect claims that involve complex coverage analysis and significant large loss evaluations preferred. - College degree preferred but not required. - Law degree preferred but not required. - Litigation and coverage knowledge of “west coast” jurisdictions preferred but not required. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $124,000.00 - USD $160,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview ROLE SPECIFICS: - Jurisdictions: OH & WV - Licenses: WV - Location: This is role is open to remote work How you'll make an impact - Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Ideal candidates for this position will have: - Claims Background: Workers Compensation, Lost-Times - Jurisdictional Experience: WV & OH - Active Adjusters' licenses: WV As a key member of our experienced Claims Adjuster team, you will: - Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process - Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: - High School Diploma. - Minimum of 3 years related claims experience. - Appropriately licensed and/or certified in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. DESIRED: - Bachelor's Degree #LI-KQ1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is seeking a Claims Technical Specialist-Construction Defect for this remote position. This role will investigate, negotiate and conclude by settlement or denial complex and challenging claims. The individual in this position will also ensure claims are processed within company policies, procedures, and individual's prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities - Investigate the claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. - Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary. - Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution. - Evaluate, negotiate and settle both non-litigated and litigated claims within delegated authority. Handle litigation files from start to finish. - Update ACS on a continual basis to accurately reflect status of each assigned fie and to initiate percentage of negligence on the part of the insured to determine "chargeablity". - Receive and approve expenses incurred to investigate, process, and handle a claim. - Prepare check requisitions for all loss and expense payments. - Explore salvage and subrogation potential on all claims. Prepare for and participate in claims review and settlement conferences. - Close claim by issuing check or denial and securing appropriate releases. - Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee’s time and a valid driver’s license. Qualifications Knowledge and Requirements - Must be able to handle litigation files from start to finish. 80% to 90% of CD files are in suit or expected to be litigated. - Must understand and interpret policy forms and endorsements that may limit or exclude coverage. - Must understand and interpret Named Insured role and obligations to others (GC, sub, sub-sub, etc.). - Must be able to determine Additional Insured obligations, if any. - Must be able to evaluate contractual obligations and their effect on coverage. - Ability to author Coverage Position Letters (ROR, Disclaimers, etc.) to submit for approval by management. - Ability to recognize coverage issues that require evaluation by the internal coverage team and/or outside coverage counsel. - Recognition of potential early settlement opportunities and willingness to recommend business decisions to resolve. Education and Experience - College degree preferred. - Prefer 7-10 years claims experience. - 5+ years with handling construction defect claims that involve complex coverage analysis and moderate to high loss evaluations. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $96.00 - USD $125,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.