@media (min-width:320px){ .careerSite{ width:100%; max-width:940px; margin-right:auto; margin-left:auto; } .cs-atscs-jobdet-rtpane{ padding-left: 0; } .maincont{ position:relative; top:0; z-index: 0; } .lpic{ float:left; width:50%; min-width:305px; } .rpic{ float:left; width:50%; } .col1{ display:inline-block; width:25%; min-width: 125px; line-height: 1.4; float:left; } .col1 label{ font-size:100%; color: black; padding: 0; } .col2{ display:inline-block; width:75%; min-width:100px; line-height: 1.4; float:left; } .col50per{ display:inline-block; width:50%; min-width:150px; line-height: 1.4; float:left; } .col25per{ display:inline-block; width:25%; min-width:150px; line-height: 1.4; float:left; } .fullwidth{ display:block; line-height: 1.4; width:100%; text-align:center; } .threequarterwidth{ display:block; line-height: 1.4; width:80%; text-align:center; margin-left:auto; margin-right:auto; } .g_row{ clear:both; width: 100%; padding-top:15px; } footer{ position: relative; } } @media (min-width:768px){ .cs-atscs-jobdet-rtpane{ padding-left: 250px; } .maincont{ top:0px; } } .emplink{ color: blue; cursor: pointer; text-decoration: none; font-size: 20px; font-weight: bold; } Advertisement Closes 3/29/2026 (8:00 PM EDT) 26-01394 Health Program Administrator Pay Grade 15 Salary $47,531.28 - $71,298.00 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Behav Health, Dev & Int Disab Location 275 E Main Street, 4W-G Frankfort, KY 40621 USA Description The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. This is an exciting opportunity to join the Division of Program Integrity in the Department for Behavioral Health, Developmental and Intellectual Disabilities to support recovery residence certification across Kentucky. In this role, you will help guide recovery residence programs through the certification process and support, safe, quality recovery housing for individuals impacted by addiction. You will work with providers across the state, help improve systems and processes, and play an important role in strengthening recovery residence services in Kentucky. This position offers meaningful work and collaboration with a dedicated team. Together we are shaping the standard for recovery housing. Responsibilities include but are not limited to: - Manage the recovery residence certification application program. - Maintain and monitor the online application system. - Track program data and compliance with state regulation. - Review applications and required documents from recovery residences. - Coordinate and schedule on-site inspections. - Collect and enter monitoring information into the KOG system. - Provide technical assistance to recovery residences about the application and certification process. - Review and investigate recovery residences operating without certification. - Help carry out the closure process for residences that continue to operate without certification. The ideal candidate would have: - Knowledge of recovery residence programs and basic state regulations - Ability to review applications and program documents - Skill in organizing and tracking program data - Ability to use computer systems and online databases - Good written and verbal communication skills - Ability to provide clear guidance and technical assistance - Strong attention to detail and accuracy - Ability to manage multiple tasks and meet deadlines - Ability to review concerns and follow established process for investigation. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/ Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Four years of professional experience in a health care facility, a community-based health care program, an institutional health care program, any health program administration, pharmacy technician, social work, public health, population health, emergency management services, emergency medical technician, paramedic, or related field. Substitute EDUCATION for EXPERIENCE: A master's degree in public health, or a health-related field (such as human services, psychology, nursing, health administration, substance abuse, special education, rehabilitation, social work, sociology, or related field) will substitute for two years of the required experience. Substitute EXPERIENCE for EDUCATION: Additional professional experience in a health care facility, a community-based health care program, an institutional health care program, any health program administration, pharmacy technician, social work, public health, population health, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Work is typically performed in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Nikki Milward at nikki.milward@ky.gov or 502-226-0649. An Equal Opportunity Employer M/F/D

Location: Remote (U.S.) Salary Range: Competitive and commensurate with experience Clearance Requirement: Ability to obtain and maintain additional clearances as specified by the contract LTS is seeking a Program Manager to lead execution of a high-visibility federal health services program supporting nationwide workforce readiness and medical evaluation operations. This position offers the opportunity to lead a nationally distributed healthcare operations program within a major federal workforce readiness initiative. This role serves as the primary operational leader responsible for overall program performance, quality assurance, and coordination across Government stakeholders, subcontractors, and clinical partners. The Program Manager will oversee nationwide delivery of medical evaluations, drug testing, and physical fitness testing services, ensuring contract requirements are met while maintaining high standards for service quality, compliance, and operational efficiency. The ideal candidate brings strong federal program management experience, healthcare operations knowledge, and the ability to coordinate geographically dispersed teams, clinical partners, and subcontractors within a highly regulated environment. LTS Health Group delivers technology-enabled occupational health and workforce health services that support regulatory compliance, workforce readiness, and mission-critical operations for federal, commercial, and public health organizations. Our programs integrate nationwide networks of credentialed medical providers with scalable program management and technology solutions to deliver medical surveillance exams, drug and alcohol testing, mental health evaluations, and other workforce health services. By combining clinical expertise, provider network management, and modernized operational platforms, LTS supports complex, geographically distributed health programs across the United States. Our solutions are designed to help organizations maintain a healthy workforce while meeting evolving regulatory and operational requirements. What You’ll Do: • Serve as the primary interface to Government Program Office and the Contracting Officer’s Representative (COR) for all programmatic, operational, and performance matters. • Maintain effective communication across Government stakeholders, subcontractors, clinical partners, and internal leadership to ensure coordinated program execution. • Provide strategic leadership and day-to-day management of nationwide contract operations supporting medical services, drug testing, and physical fitness testing programs. • Lead recurring program review meetings with Government stakeholders, presenting program performance, risks, operational challenges, and continuous improvement initiatives. • Prepare executive-level briefings and status reports summarizing operational performance, compliance posture, and risk mitigation efforts. • Ensure all contract deliverables are completed in accordance with the Statement of Work, applicable federal regulations and agency policies. • Collaborate with Provider Network Operations and subcontractor partners to maintain sufficient testing site availability and operational readiness to meet contract requirements. • Oversee operational readiness across testing sites, Test Administrators, and Emergency Responders by coordinating with Provider Network Operations and internal program teams to ensure contract requirements are met. • Monitor nationwide operational performance metrics including scheduling, service throughput, compliance rates, training completion, and issue resolution timelines. • Maintain and distribute updated operational guidance and training materials when protocol changes are issued by the Government. • Ensure clinics and testing facilities maintain adequate inventory of specimen collection kits, Custody and Control Forms (CCFs), and shipping materials necessary to support testing operations. • Ensure Test Administrators are regularly evaluated for procedural accuracy and compliance with medical, safety, and fitness testing protocols. • Develop and implement corrective action plans to address performance issues and maintain service level agreements (SLAs) and contractual performance standards. • Develop and submit required monthly program reports, including Test Administrator training status and performance metrics. What We’re Looking For: • Bachelor’s Degree or equivalent related work experience. • Minimum of three (3) years of experience supervising and managing staff. • Minimum of two (2) years of experience working in a medical services related program, drug testing, and fitness testing related program. • Knowledge of federal occupational health program requirements and drug testing regulations. • Demonstrated experience managing multi-site and geographically dispersed healthcare operations. • Experience serving as primary interface to a federal client. • Strong knowledge of quality assurance, compliance monitoring, and performance reporting in government contracts. • Excellent written, verbal, and executive communication skills. • If applicable, candidate must be able to successfully pass a federal background check and/or obtain and maintain additional clearances as specified by the contract. Nice to Have: • Experience managing Federal Healthcare Programs (DHS, CBP, DoD, VA, or other federal healthcare-related agencies). • Experience coordinating services across a nationwide network of clinics and distributed clinical providers. • PMP, MHA, or related professional certification. What’s In It for You? • Opportunity to lead a mission-critical program supporting national security and public health operations. • A leadership role within a growing federal health portfolio. • A collaborative, mission-focused culture committed to operational excellence. • Competitive compensation and comprehensive benefits. • A company that values integrity, accountability, and measurable impact. LTS shares salary ranges to promote transparency. Compensation ranges are provided for informational purposes, and final compensation may vary based on experience, skills, location, and role requirements. LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.

Program Manager, Digital Deposits Role Overview The Deposit Program Manager is a senior execution leader responsible for translating Citizens deposit and household digital growth strategy into disciplined, measurable delivery. This role serves as the operational backbone of the Household Growth team, owning execution across two to three concurrent digital sales oriented workstreams spanning acquisition, onboarding, and relationship deepening. Operating at the intersection of strategy, execution, and performance management, this individual ensures complex cross functional initiatives move from concept to launch with clarity, accountability, and speed. The role is ideal for a seasoned digital program leader who thrives in matrixed environments, brings structure to ambiguity, and consistently delivers results in a regulated financial services environment. Key Responsibilities End to End Program Delivery • Own end to end delivery of multiple digital deposit growth initiatives from intake through launch and post launch performance tracking • Provide oversight and leadership on digital sales performance routines, metrics, and operating cadence • Contribute to the development of performance measures, goals, and success metrics • Influence and lead digital sales funnel health analysis and optimization opportunities • Plan and coordinate closely with line of business leaders, functional partners, and subject matter experts • Ensure business cases are developed for budgeting, planning, and tracking revenue and expenses • Proactively assess systems and processes to identify risks, gaps, and improvement opportunities • Build appropriate risk mitigation steps into delivery plans and execution • Recognize when issues require escalation and drive timely decision making • Lead cross functional teams of internal and external resources on a project basis • Analyze and manage variances to program plans and portfolio commitments • Develop and execute action plans to mitigate risks or resolve delivery issues • Prepare dashboard reporting to communicate program and portfolio health to senior leaders • Evaluate investment opportunities and tradeoffs to optimize program outcomes • Ensure delivery aligns with Citizens business priorities and risk framework • Drive structured follow ups, accountability, and issue resolution to maintain momentum Program Leadership and Subject Matter Ownership • Act as the day to day subject matter expert for household growth delivery • Own workplan development, sequencing, and execution approach across initiatives • Coordinate internal teams, consultants, and specialists with clear ownership and timelines • Maintain integrated program roadmaps that visualize milestones, dependencies, risks, and timelines Performance Management and Insights • Establish and manage delivery KPIs, milestones, and health metrics across all active workstreams • Monitor performance to identify risks, blockers, or underperformance early • Proactively drive path to green recovery plans when initiatives fall off track Governance, Risk, and Planning • Support definition of program scope, milestones, and success metrics • Lead discovery and planning sessions to ensure initiatives are designed for efficient and compliant execution • Maintain strong documentation standards and a single source of truth across stakeholders Executive Communication and Transparency • Develop concise, executive ready status updates, dashboards, and briefing materials • Clearly communicate progress, risks, tradeoffs, and decision points using data driven narratives • Support leadership decision making through timely, accurate, and transparent reporting Required Qualifications Education • Bachelor’s degree required • MBA or relevant advanced degree preferred • PMP, Agile, or related certification a plus, not required Experience • 8+ years of experience in digital program or project management, marketing delivery, product operations, or related roles within financial services • Experience supporting digital growth or digital sales initiatives strongly preferred Skills • Proven ability to lead complex, cross functional programs in a highly matrixed organization • Strong execution mindset with a track record of delivering results amid competing priorities • Proactive manager who anticipates issues and resolves them before impacting delivery • Exceptional written and verbal communication skills with senior leadership exposure • Experience with Jira, Confluence, Tableau, and Adobe Analytics preferred, not required Pay Transparency The salary range for this position is $130,000 to $155,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including, but not limited to, work location, relevant skills, and experience. Citizens offers competitive pay and a comprehensive benefits package including medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more. For additional details, visit https://jobs.citizensbank.com/benefits About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

• Serve as the primary interface to Government Program Office and the Contracting Officer’s Representative (COR) for all programmatic, operational, and performance matters • Maintain effective communication across Government stakeholders, subcontractors, clinical partners, and internal leadership to ensure coordinated program execution • Provide strategic leadership and day-to-day management of nationwide contract operations supporting medical services, drug testing, and physical fitness testing programs • Lead recurring program review meetings with Government stakeholders, presenting program performance, risks, operational challenges, and continuous improvement initiatives • Prepare executive-level briefings and status reports summarizing operational performance, compliance posture, and risk mitigation efforts • Ensure all contract deliverables are completed in accordance with the Statement of Work, applicable federal regulations and agency policies • Collaborate with Provider Network Operations and subcontractor partners to maintain sufficient testing site availability and operational readiness to meet contract requirements • Oversee operational readiness across testing sites, Test Administrators, and Emergency Responders by coordinating with Provider Network Operations and internal program teams to ensure contract requirements are met • Monitor nationwide operational performance metrics including scheduling, service throughput, compliance rates, training completion, and issue resolution timelines • Maintain and distribute updated operational guidance and training materials when protocol changes are issued by the Government • Ensure clinics and testing facilities maintain adequate inventory of specimen collection kits, Custody and Control Forms (CCFs), and shipping materials necessary to support testing operations • Ensure Test Administrators are regularly evaluated for procedural accuracy and compliance with medical, safety, and fitness testing protocols • Develop and implement corrective action plans to address performance issues and maintain service level agreements (SLAs) and contractual performance standards • Develop and submit required monthly program reports, including Test Administrator training status and performance metrics