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Quality Assurance Manager, Apparel – Kids/Baby/Toddler
Location
United States
Posted
92 days ago
Salary
0
Seniority
Lead
Job Description
Quality Assurance Manager, Apparel – Kids/Baby/Toddler
Quince
• Collaborate with Merchandising, Sourcing, and Product Development teams to proactively identify and address potential quality concerns during product development and production. • Ensure products meet design intent, craftsmanship standards, material specifications, and regulatory compliance across footwear, bags and accessories categories for both domestic and international markets. • Conduct and support Failure Mode and Effects Analysis (FMEA) for new product development initiatives to identify potential quality risks early in the development cycle. • Develop and implement product testing protocols and inspection plans to mitigate potential quality or defect issues, including defining test methods, pass/fail criteria, and sampling methodologies. • Execute and oversee testing and inspection plans across internal teams and third-party partners to ensure adherence to approved standards. • Establish and maintain quality governance for product durability testing. • Maintain governance of Test Protocols and Inspection Plans, ensuring all internal teams and third-party partners follow approved documentation and processes. • Stay current on applicable regulations, certification standards, and industry best practices to ensure compliance. • Build strong working relationships with internal teams, suppliers, and external inspection partners to ensure quality standards are consistently applied. • Lead defect reduction and continuous improvement initiatives across suppliers and manufacturing partners. • Collaborate with and develop a team of professionals supporting quality and compliance programs.
Job Requirements
- Minimum of 7+ years of experience in Quality Assurance within kids, baby and toddler apparel industry
- Proven experience in an online apparel retail environment, with broad exposure across diverse apparel product categories and assortments.
- Experience working with major retailers (including ecommerce brands), luxury brands and scale brands.
- Experience establishing and managing inspection and quality control processes at scale, including return inspection and defect analysis.
- Experience developing and implementing product testing protocols and inspection plans using industry-accepted methods.
- Working knowledge of quality tools and methodologies (e.g., FMEA, Root Cause Analysis, Statistical Process Control).
- Quality management experience within manufacturing and production environments.
- Strong understanding of Total Quality Management (TQM) principles.
- Proven ability to drive measurable impact, including defect reduction and supplier quality improvements.
- Experience leading and developing quality team members.
- Strong strategic thinking, structured communication, and cross-functional collaboration skills.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Equal employment opportunities
- Reasonable accommodations for individuals with disabilities
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