• report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization • set the department’s strategic direction, oversee operations, drive delivery, and develop a high-performing team to achieve impactful results • unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence • partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy • analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks • assess and improve department structure, processes, and systems to boost scalability and operational excellence • define and manage KPIs aligned with organizational objectives • cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes • build processes and implement necessary tooling that are scalable

• Lead and promote the safety and security of all Brinks’ employees within the Region • Provide leadership to branches to ensure Brink’s customers service expectations are met or exceeded while ensuring process consistency, internal quality, safety and security. • Drive the deployment of productivity and efficiency initiatives to improve operating margins and customer satisfaction by utilizing LEAN methodology and tools. • Ensure alignment and implementation of Balanced Scorecard approach to optimize branch capabilities, process and improve margins. • Stay up-to-date on market and competitor trends in order to develop an operational strategy which will help the Company meet its overall business plan and strategy. • Provide leadership, direction, and coaching to a team of Area Directors and Branch Managers in all areas of operations. • Support people development to all employees and build a bench of future operational leaders within Division. • Ensure all field branches remain compliant according to Brink’s client and federal contracts. • Champion and build Brink’s brand and reputation in the market as a forerunner in the logistics and transportation industry. • Support business development activities and participate in developing and maintaining strategic relationships with key Financial Institutions and Retail customers. • Develop, pilot, and implement new cash supply chain service offerings and solutions.

Employment Type: Full timeShift: Day Shift Description: In accordance with the Mission and Guiding Behaviors; The Scheduler ensures a positive patient experience while working in a centralized call center for a multi-location medical practice to schedule appointments and collect appropriate demographic, insurance, and financial information in a timely, courteous, and professional manner Position Purpose: - In accordance with the Mission and Guiding Behaviors; The Healthcare Resource Scheduler ensures a positive patient experience while working in a centralized call center for a multi-location medical practice to schedule appointments and collect appropriate demographic, insurance, and financial information in a timely, courteous, and professional manner - Specialty: Medical Group - Location: Remote - Hours of office: Monday – Friday: 8:30a - 5:00pm What You Will Do: - Exhibits each of the Mount Carmel Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. - Meets population specific and all other competencies according to department requirements. - Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence, or adverse outcome to associates and patients. - Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Mount Carmel following the principles of our interdisciplinary care delivery system. - Answer incoming calls in a courteous, confidential, compassionate and professional manner, using scripting to enforce consistent patient education and staff knowledge and redirecting phone calls to other sites as needed. - Properly schedule patient appointments and inform patients of any necessary instructions, directions, phone numbers, addresses, and fax numbers. - Call patients to reschedule and cancel appointments as needed. - Follow specific workflows for various appointment types and providers. - Obtain and enter new patient demographics into computer system. - Verify patient’s insurance eligibility and update patient information at the time of appointment scheduling. - Willingness to learn new tasks, be cross-trained within the office, and be flexible with work load to help office flow, assisting co-workers as needed. Minimum Qualifications: - Education: High School diploma or equivalent required. - Experience: Two years of experience in a similar position in a medical office combined with 1+ years customer service experience preferred. - Strong Ability to multi-task while also maintaining professional demeanor under minimal supervision. - Private workspace and proper internet speed - Strong computer skills required. Prior Epic experience a plus. - Excellent verbal and written communication skills. - Requires critical thinking skills, analytical skills - Dependable, punctual and an excellent work ethic. - Exceptional customer service preferred. - Must be able to work as a member of a team. Position Highlights and Benefits: - Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. - Retirement savings account with employer match starting on day one. - Generous paid time off programs. - Employee recognition programs. - Tuition/professional development reimbursement starting on day one. - RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing. - Relocation assistance (geographic and position restrictions apply). - Employee Referral Rewards program. - Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day! - Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

We are seeking a highly organized and detail-oriented Dispatcher to join our logistics team. The ideal candidate will be responsible for coordinating and managing the daily operations of freight transportation, ensuring timely deliveries and efficient route planning. Key Responsibilities: - Schedule and dispatch drivers, vehicles, and loads in a timely and efficient manner - Monitor shipments from pickup to delivery and provide real-time updates - Communicate with drivers to ensure adherence to schedules and resolve any issues on the road - Coordinate with customers, brokers, and carriers to ensure smooth operations - Optimize routes to reduce costs and improve delivery times - Maintain accurate records of loads, routes, and driver logs - Handle unexpected situations such as delays, breakdowns, or changes in scheduling Requirements: - Minimum 5 years of experience with dry vans and reefers - Strong knowledge of transportation and logistics operations - Excellent communication and problem-solving skills - Ability to multitask and work in a fast-paced environment - Experience working with TMS (Transportation Management Systems) - Strong organizational and time-management skills Preferred Qualifications: - Experience working with load boards and freight brokerage platforms - Knowledge of DOT regulations and safety standards