Brink’s Inc

• Lead and support the annual budgeting cycle, quarterly forecasts, and long-range planning across European business units • Build and maintain robust financial models to support strategic initiatives, pricing, and revenue analysis across multiple markets • Partner with operational and commercial leaders across Europe to analyse trends in revenue, costs, margins, and KPIs • Deliver clear and insightful monthly and quarterly financial reporting to regional and senior leadership • Identify risks and opportunities across the European portfolio, providing recommendations to improve financial performance • Support strategic planning through scenario modelling and profitability analysis at a regional level • Drive continuous improvement and automation across FP&A processes and reporting • Collaborate closely with accounting to ensure accurate reporting and insightful variance analysis • Mentor and develop FP&A analysts, fostering a high-performing finance team • Ensure compliance with internal controls, governance, and corporate policies across multiple jurisdictions

• Track and report global cash KPIs, including transportation costs, inventory levels, forecast accuracy, and reconciliation performance • Drive initiatives to reduce transportation and cash inventory costs without compromising service quality • Support the deployment globally of cash management systems • Oversee ATM cash forecasting processes to ensure optimal availability and minimize stockouts • Serve as the global subject matter expert for cash management, providing guidance and support to local teams

• Lead the full end‑to‑end operational delivery across Engineering, CIT, Cash Management, IMAC, Security, Fleet, Facilities, HSE, and 2nd Line Helpdesk. • Shape and execute the operational strategy to deliver high service availability, strong SLA performance, and exceptional customer experience. • Drive operational efficiency through digital transformation, automation, data insights, and continuous improvement initiatives. • Oversee engineering and technical operations, ensuring high standards of installation, maintenance, repair, and lifecycle management. • Ensure secure, compliant, and cost‑effective CIT and cash management operations, optimising forecasting and replenishment models. • Strengthen 2nd line support capability to increase remote fix rates, reduce downtime, and improve technical resolution quality. • Maintain robust security, risk, and compliance frameworks across cash handling, ATM operations, and physical infrastructure. • Lead HSE and facilities management, ensuring safe working environments, regulatory compliance, and operational readiness. • Manage operational budgets, cost control, forecasting, and financial performance across all functions. • Build, develop, and empower high‑performing operational teams with strong leadership capability and clear succession plans.

Role Description We’re looking for a detail-oriented and commercially aware Operations Analyst to support data-driven decision making across our operational teams. In this role, you’ll work closely with stakeholders to analyse performance, identify trends and inefficiencies, and turn data into clear, actionable insights. This is a great opportunity for someone who enjoys combining analytical rigour with business partnering to drive continuous improvement and operational performance. - Deliver analytical support across key operational areas, including Cash in Transit, Engineering, and wider Operations - Analyse operational data to identify trends, risks, inefficiencies, and opportunities for improvement - Produce performance reporting, dashboards, and management information to support day-to-day decision making - Translate data into clear, actionable insights, highlighting root causes and practical recommendations - Partner with operational stakeholders, supporting regular reviews with concise, insight-led analysis - Present findings clearly and confidently, helping stakeholders understand and act on the data - Support continuous improvement initiatives by tracking performance and measuring impact - Contribute to improving data quality, reporting processes, and overall analytical approach Qualifications - Strong experience in data analysis within an operational, commercial, or analytical environment - Proficiency in handling, cleaning, and analysing data using tools such as: - Excel (advanced) - SQL, Power BI, Tableau or similar BI/analysis tools (at least one preferred) - Ability to summarise complex data into clear, concise, and actionable insights - Strong communication skills, with the ability to tailor messages for technical and non‑technical audiences - Proven ability to influence stakeholders through evidence‑based insight - Highly inquisitive mindset with a desire to understand how operations really work Requirements - Minimum of 5+ years’ experience in operations, process improvement, consulting, or a related field - Proven track record of solving complex operational or business problems in fast‑paced environments - Strong analytical and critical‑thinking abilities with experience using data to inform decisions - Experience with data analysis, process mapping, or operations management (industry‑specific experience is a plus) - Excellent communication and stakeholder‑management skills - Comfortable working cross‑functionally and influencing without authority - Self‑starter mindset with a bias toward action and continuous improvement - Ability to work quickly and effectively in high‑pressure, ambiguous environments - Strong organizational skills with the ability to manage multiple priorities and projects simultaneously - Continuously identify areas for improvement to enhance operational effectiveness and standard work - Willingness to travel domestically and internationally as needed Benefits - Competitive annual salary - Annual bonus - Company car/car allowance - Various discounts and perks - 23 days of annual leave - Opportunity to work at the heart of operational decision‑making - Exposure to senior stakeholders across Operations - A role with real impact, where insight directly drives performance improvements - Flexible working arrangements and competitive benefits package (tailor as required) - Strong development opportunities within analytics and operations

• Design and execute a global training strategy for ATM Managed Services that aligns with operational goals, service-level agreements (SLAs), and customer expectations. • Build standardized onboarding, refresher, and advanced training programs to support AMS operations, monitoring centers, and support teams. • Establish a scalable training roadmap that supports new tools, system implementations, and operational growth. • Partner closely with Global Operations, Monitoring Centers, Field Services, Engineering, IT, and Vendor Management to identify training needs and close skill gaps. • Collaborate with country and regional leaders to ensure training content and delivery align with local operational requirements while maintaining global standards. • Act as the primary point of contact for AMS training initiatives across regions. • Define and track measurable training outcomes, including performance improvements, error reduction, incident trends, SLA adherence, and service quality metrics. • Use operational data, KPIs, audit findings, and root-cause analysis to assess training effectiveness and guide enhancements. • Provide regular reporting to leadership on training participation, results, and operational impact. • Continuously refine training content, delivery methods, and tools to improve effectiveness and scalability. • Support continuous improvement initiatives related to monitoring processes, VMS enhancements, and operational workflows. • Identify opportunities to streamline processes, improve knowledge transfer, and increase operational efficiency through training innovation.

• Designing, implementing, and managing training programs that support ATM Managed Services (AMS) operations globally • Establishing a structured and scalable training framework to enable consistent service delivery • Collaborating with regional and country partners to enable AMS services • Defining and tracking measurable training outcomes • Supporting continuous improvement initiatives related to monitoring processes, VMS enhancements, and operational workflows

• Identify and develop sales opportunities with potential customers and within a portfolio of established national retailers • Engage customers to determine their needs, conducting market research to uncover current and future business opportunities • Proactively identify future growth areas, creating account growth strategies, building pipelines, analyzing performance for customer insights, and tracking ongoing deals in Salesforce • Build trust and confidence with customer decision-makers, providing counsel on solutions to their cash management needs • Leverage data, case studies, and industry knowledge to deliver clear presentations on Brink’s value proposition and impact of solutions • Negotiate and close deals, converting identified opportunities across the solution portfolio into compelling deals • Collaborate with other functional teams (e.g., Customer Care, Operations, Marketing) to achieve account development and performance objectives • Communicate market trends and competitive landscapes to Brink’s Leadership • Perform any other duties that help to drive growth, customer loyalty, innovation, and operational excellence

• Supporting customers through onboarding and deploying new product offerings • Work closely with sales and customer onboarding team for seamless deployment of products

• Manage, support, and enhance the ATM switching platform and related payment applications • Implement new features and system improvements in line with business requirements (including out-of-hours support where required) • Collaborate with internal teams and external suppliers to define requirements, test deliverables, and deploy changes • Provide operational support to ensure platform performance meets agreed SLAs • Carry out scheduled maintenance to ensure system stability and availability • Develop and maintain scripts (SQL, batch jobs, or software) to support system functionality • Prepare and maintain ATM downloads, configurations, and screen updates • Act as a technical point of contact for internal stakeholders, supporting excellent customer service • Identify areas for improvement and contribute to continuous enhancement initiatives • Participate in an out-of-hours on-call rota • Maintain accurate technical documentation • Support the training and integration of new and existing team members • Ensure compliance with GDPR and Information Security standards (ISO 27001) • Travel within the UK or internationally on occasion, as required

• Support Business teams with customers who are at risk of churning with Brinks. • Drive results through calls and activities to retain customers. • Utilize strategies to monitor and guide customer activity. • Take ownership of high-priority customer issues that exceed frontline support capabilities.