Job Description: WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: - Provide hands-on technical support for hardware, software, and network issues, including imaging workstations and VPN troubleshooting. - Setup, configure, and maintain computers, peripherals, and network devices to meet Radiology Partners standards. - Troubleshoot, escalate, and coordinate complex IT issues with internal teams, including system upgrades and network installations. - Maintain detailed records of technical issues, solutions, and customer feedback via ServiceNow; manage user access, incidents, and planned/unplanned downtimes. - Provide end-user training, on-call support, and perform routine maintenance to prevent future issues; up to 25% travel required. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: - Bachelor’s degree in Health IT, Computer Science, Information Systems, or 5+ years of relevant IT experience. - Experience with PACS, radiology workflows, voice recognition systems (PowerScribe/Fluency), hardware, and network troubleshooting. - Proficiency with Windows and macOS operating systems, LAN/WAN/Wi-Fi troubleshooting, and remote support tools/ticketing systems. - Strong problem-solving, critical thinking, and communication skills, able to explain technical concepts to non-technical users. - Customer-service oriented, adaptable, self-starter, team player, fast learner, and demonstrates honesty, integrity, and a positive attitude. WHY RADIOLOGY PARTNERS: - Competitive benefits package – Eligibility starts the month after hire, with tiered options to choose from - Compensation reviews and career growth opportunities - Flexible remote schedules - Nashville, TN preferred, not required - Generous PTO plans and paid holidays - Proudly Certified as a Great Place to Work for Five Consecutive Years COMPENSATION: The salary range for this position is $65,000 - $75,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, and geographic location. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-Verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process will come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation, please email Talent@radpartners.com to notify our team. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify.

Role Description The IT Analyst I is an entry-level technical position responsible for providing technology support, triage, configuration, testing, and maintenance for the specified applications or services to the designated business owners within Versant Power. - Monitors and maintains all operational processing as prescribed by the respective application business areas. - Reports on anomalies and works with intermediate and senior technicians to resolve problems. - Supports the development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools. - Provides secondary testing and documentation for proposed solutions before moving to production. - Aids internal customers by providing data analyses, problem analysis, testing analysis, and problem resolution. - Researches and recreates system issues submitted by internal customers to determine the cause of the issue. - Works with external vendors to resolve system issues as needed. - Works with internal customers to modify and update business processes as needed to support evolving business requirements. - Determines steps followed when an issue occurred with internal customers. - Identifies system or process improvements with internal customers. - Creates system use instructions for internal customers when new features are added. - Provides training for internal customers on new features/functionality as needed. - Assists in training new department members. - Helps intermediate and senior level resources to learn new skills and cover support for other application systems. - Supports, tests, configures, and troubleshoots for Customer Information Systems (CIS). - Provides necessary backup to single points of failure in Production Operations as assigned. - Provides documentation to support the department's work plan as assigned. - Participates, as required, in additional duties as assigned. - Assists with special projects as requested based on business or system knowledge. - Works with external vendors to resolve outstanding system issues. - Assists in gathering external customer data to create mail merges. - Complies with internal audit requirements, test policies, and change control processes. - Works in accordance with the documented environmental procedures, instructions, and specific responsibilities as defined in individual procedures and instructions. - Reports problems or deviations associated with environmental issues and the Environmental Management System (EMS) to the Environmental Department. Qualifications - AS in Computer Science or equivalent experience required. - Minimum of 6 months experience in a client-focused IT support role preferred. - Exposure to testing methodologies required. - Strong customer service ethics, and the ability to work independently or in teams. - Excellent written and oral communication skills. - Exposure to utility application systems, billing systems and/or electrical infrastructure and design preferred. - Must be willing to travel for training. - Position requires a valid driver’s license. Requirements - Position is substantially sedentary. - Excellent organizational and interpersonal skills. - Position requires visual and mental concentration. - Ability to multi-task and appropriately prioritize responsibilities is helpful. - Requires extensive computer use. - Position may be somewhat stressful. - Extra hours may be required. - Occasional travel is required, including overnight stays. Rate of Pay Pay will be commensurate with experience and qualifications. Application Information Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions. This job description is subject to change at any time. Versant Power is an Equal Opportunity Employer. Versant Power is a tobacco-free, drug-free and fragrance-free workplace. Posted 3/19/2026

Role Description A Remote Service Technician is responsible for assessing and troubleshooting power mobility and home access equipment to diagnose the problem and create a solution path to fix. Solutions typically include collaboration and partnership with parts experts, manufacturers, and field service technicians to fix the equipment. Key Responsibilities - Answer phone calls from customers and assist them with equipment troubleshooting and repair diagnostics. - Work with manufacturers to order warranty replacement parts for customers. - Create work orders to engage field service technicians (contractors) when in-home service repairs are required. - Collaborate closely with other team members to provide exceptional level of service to customers. - Train and educate customers and caregivers in the proper use, maintenance, and safety of equipment as needed. - Maintain and expand product, company policy, and process knowledge actively participating in organized and self-driven training. - Participate in the recruitment, assessment, and work order level management of field service technicians. - Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission. - Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations. - Always provide excellent customer service for all internal and external customers of the operations. - Provide solutions for customer concerns and continually focus on customer service as our top priority. Qualifications - High School Diploma/GED. - Minimum five (5) years of experience as a mobility equipment service technician. - Experience in delivering client-focused, need-based solutions and services. - Ability to clearly communicate technical information, verbal and written, with customers, MFG, and internal stakeholders. - Ability to multitask while providing exceptional support and responsiveness to customers. - Experience with order and information management and systems. - Dedicated, quiet, home workspace with strong internet connection. Physical Requirements - Ability to meet essential functions of the position with reasonable accommodations as necessary. - Prolonged periods of working at a desk and/or on a computer. - Ability to work overtime as needed. Benefits - Competitive compensation packages. - Medical, dental, and vision insurance. - Short-term and long-term disability. - 401k. - Life insurance.

• Define and evolve the enterprise architecture roadmap aligned with strategic business goals and regulatory requirements. • Lead architectural planning and decision-making across Agile release trains and solution trains in accordance with SAFe principles. • Identify and prioritize technical debt across the enterprise; define and lead remediation strategies in coordination with engineering and product teams to improve long-term maintainability, scalability, and cost efficiency. • Oversee the migration of systems and applications from on-premises to Azure Cloud, focusing on scalability, security, and performance. • Promote cloud-native design patterns, leveraging Azure PaaS/IaaS services and DevOps automation. • Design enterprise integration patterns that ensure secure, scalable data exchange across systems and external data partners. • Design data platforms for large-scale healthcare analytics using Apache Spark, Databricks, and Snowflake. • Guide integration of machine learning and AI models into enterprise workflows for automation and decision intelligence. • Serve as an architectural leader within Agile teams, actively participating in PI (Program Increment) planning, system demos, and backlog grooming. • Foster a culture of continuous delivery, feedback, and architectural agility. • Align architecture with SAFe’s Lean-Agile principles, supporting Agile Release Trains (ARTs) with architectural guidance and guardrails. • Define architecture standards, reference architectures, and best practices. • Ensure system design and data handling comply with HIPAA, SOC, HITECH, HITRUST, and other healthcare regulations. • Partner with product owners, engineers, and business stakeholders to define high-level solution intent and system architecture. • Mentor and support technical teams to ensure alignment with enterprise strategy and Agile delivery goals.