Role Description As the Program Manager of Chronic and Complex Patient Management (CCPM) and Transitions of Care (TOC) with Evergreen Nephrology, you will lead a team focused on delivering longitudinal, patient-centered care for individuals with complex and chronic conditions, including kidney disease, diabetes, heart failure, and other comorbidities. In this role, you will provide collaborative, supportive leadership and oversee the day-to-day operations of the care management team, ensuring consistent execution of proactive care strategies that improve patient outcomes. - Oversee day-to-day operations for the CCPM and TOC care management teams, ensuring efficient workflows, standardized processes, and consistent achievement of program goals. - Ensure delivery of high-quality longitudinal chronic/complex care management and best-in-class transitions of care, including adherence to clinical pathways, protocols, and documentation standards. - Continuously evaluate and improve the performance of CCPM and TOC programs and team members, consistent with Evergreen’s performance management philosophy. - Develop and implement collaborative strategies to improve program performance and patient outcomes (e.g., chronic disease control, complication prevention, and reduced readmissions) while ensuring patient and provider partner satisfaction. - Support newly hired CCPM/TOC team members through orientation and onboarding; provide ongoing training, coaching, and development for established team members. - Perform regular call and documentation (chart) audits to support performance management and identify opportunities for continuous improvement. - Prepare performance reports, dashboards (as applicable), and meeting materials for CCPM and TOC programs for internal and external audiences. - Oversee TOC workflows that support timely post-discharge outreach, medication reconciliation support, follow-up appointment coordination, and issue escalation to reduce avoidable readmissions. - Develop and foster relationships with key stakeholders (e.g., IDT members, market leaders, and other program leaders) to drive outcomes through collaboration and cross-program partnership across CCPM and TOC. - Build and maintain effective communication strategies between Evergreen and market stakeholders to foster strong relationships that support improved patient outcomes, in collaboration with market leaders. - Be a Culture Champion by cultivating a culture of high performance, transparency, trust, and collaboration. - Other duties consistent with this role, as assigned. Qualifications - Bachelor’s degree in healthcare or nursing (BSN required) - Active state nursing license in good standing - 3+ years of longitudinal clinical nursing care management experience required - 2+ years of experience in a clinical nursing managerial or leadership role - Experience in longitudinal care management - Strong business acumen of value-based healthcare operations in disease management and population health programs - Understanding of Business Continuity and how to build resiliency into business processes/systems - Ability to develop talent, know when to delegate, innovate and iterate with your team, leveraging their strengths - Exceptional relationship-building, communication, and change management skills, with the ability to influence effectively and establish trust and credibility quickly with internal and external partners - Strong leadership presence which inspires others and instills confidence in peers, external partners, board members, and team members - Execution-focused and hands-on, with the ability to effectively balance strategic priorities and detailed, day-to-day operational work (“in the weeds”) - Able to motivate staff; influence people and outcomes, you promote team building - Demonstrated ability to work effectively independently and as part of a team, in collaborative settings - Commitment to maintaining highest level of confidentiality - Organizational skills, operational rigor, resilience, and commitment to the business - Intermediate skills with MS Office Suite of products including Outlook and Teams - Able to work effectively in a primarily remote environment Requirements - Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended. - Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role. - Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information. Preferred Qualifications - Master's Degree in Nursing or Healthcare Administration or related field - Experience with quality improvement using data to track and improve program performance - Previous experience working within a managed care environment especially with experience in administrative/management capacity - Experience in leading the clinical function of a Value Based Care organization Compensation The pay range for this role is $110,000 to $115,000 annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors. This role is also eligible for an annual bonus. Benefits - Paid time off starting at 4 weeks for full-time employees - 12 paid holidays per year - Medical, dental, vision and life insurance, including an HSA with employer match - Reimbursement for continuing medical education for eligible roles - A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure - Paid parental leave - A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology

Job Description Summary The Software Sales Product Manager serves as the primary liaison between the Science & Technology Organization (STO) and GE HealthCare’s commercial and customer-facing teams to ensure a seamless, high-quality experience throughout the end-to-end software product lifecycle. This role supports priority enterprise digital accounts by coordinating early-stage, non-commercial, and pre-scale software engagements, software collaboration, and partnerships. Job Description Responsibilities 1. SFDC & Commercial Tooling for Software Products - Collaborate with Sales Enablement and commercial stakeholders to establish standard practices for SFDC opportunity creation, prioritization, and funnel management across Enterprise Software Products, with emphasis on priority enterprise digital accounts. - Create internal and customer-facing operating mechanisms to streamline GE HealthCare’s software portfolio engagement with CIOs, digital leaders, and technical stakeholders across priority accounts. - Ensure customers have a consistent and positive experience moving from beta and early product adoption through full commercial deployment and scale. - Create and maintain a standardized Software product library that links flagship software solutions and enablement assets to key healthcare challenges, such as improving access to care, reducing cost of care, clinician burnout, and workflow optimization. 2. Customer Support for Strategic Engagements - Serve as the operational liaison for customer-facing activities involving early adopters, lighthouse customers, and partnership discussions for priority enterprise digital accounts. - Work closely with product teams to: - o Share structured VoC feedback from priority accounts - o Request and coordinate product support for strategic engagements - o Qualify and support early customer adopters and partners - o Assist in identifying new features, use cases, and differentiated value propositions - · Develop qualification criteria to identify strong beta or lighthouse customer prospects in partnership with Global BD. - · Define customer-backed, differentiated use cases and relay insights to Global BD to help shape the product roadmap and downstream GTM tools. - 3. Cross Functional Coordination with STO - Integrate with product teams through established operating mechanisms, including Monthly Operating Reviews (MORs), feature reviews, roadmap sessions, and product governance forums. - Translate product development milestones and constraints into commercial readiness inputs, customer-facing guidance, and field-aligned narratives—particularly during early or “in-between” development phases when sales engagement must be carefully managed. - Build and execute a field collaboration strategy with other commercial teams, including Care Alliance / strategic pursuits, Imaging, PCS, and Care Pathway sellers, to support coordinated enterprise digital engagements and cross-selling motions. - Identify emerging needs for the business (e.g., product capabilities, consumption models, packaging, marketing inputs) and work with internal stakeholders to define and execute aligned solutions. - Evolve the internal Enterprise Software collaboration model to drive cross-product alignment, cross-selling opportunities, and increased attach rates. 4. Voice of Customer / Voice of Field / CAB Operations - Work closely with Global BD and Product teams to relay VoC feedback from priority enterprise digital accounts and ensure appropriate product follow-up and support. - Contribute to the tactical execution of Customer Advisory Boards (CABs), feedback sessions, and customer insight synthesis in support of Global BD–led VoC strategies. - Ensure customer and field insights are documented, tracked, and synthesized to inform STO roadmap decisions, commercial readiness materials, and enterprise engagement strategies. - Manage day-to-day VoC tracking, documentation, and change-request loops in coordination with Global BD and Product teams. Qualifications - Bachelors degree and 5+ years of experience in product management, sales enablement, software commercialization, or enterprise software programs. - Strong understanding of software lifecycles (SaaS, AI/analytics, software platforms) and how these translate into commercial readiness needs. - Demonstrated success collaborating with sales, product, and technical teams in matrixed environments. - Strong project management and communication skills, with the ability to simplify technical concepts. - Experience with CRM tools (SFDC preferred). ​ Desired Characteristics - Background in healthcare technology or regulated software solutions. - Experience implementing product launch programs. - Familiarity with customer advisory boards, VoC frameworks, and beta program execution. - Understanding of software development gating frameworks. Key Competencies - Clear Thinking: Ability to convert technical product plans into digestible commercial content. - Collaboration: Works effectively across STO, Sales, BD, and Marketing. - Customer Focus: Deep consideration of end to end customer experience and expectations. - Adaptability: Thrives in dynamic environments with evolving product roadmaps. - Execution Excellence: High reliability in delivering trainings, enablement materials, and cross-functional outcomes. #LI-GM1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $145,600.00-$218,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: April 02, 2026

• Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget. • Manage day-to-day activity of the program operation and ensures proper flow of work throughout the life of the program, including supervision of staff. • Working knowledge of protocol(s), contract requirements, program workflow and/or scope of work for assigned program(s). • Monitor program metrics to ensure adherence to program SLAs. • Aid management decisions on program development and design and/or restructure of program requirements. • Travel to and attend related meetings/conferences as required. • Presentation of program information to internal and external customers. • Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. • Participate in team communication and collaboration during development and start-up, management, and close-out of assigned programs. • Participates in client kick-off and planning meeting(s). • Participates in internal and external team meetings. • Translate decisions and discussions into documented workflow processes. • Facilitate coordination of teams and team members to achieve successful program start-up. • Assist in developing program metrics. • Participates in client and/or FDA audits. • Identifies improvement of program processes. • Gather information on effectiveness of processes throughout the duration of programs. • Collect and interpret program metrics, as applicable. • Report and analyze process efficiencies, as applicable. • Ensure training materials are accurate and continually evaluate the need for group training sessions or additional training materials for the program. • Maintain program team performance by ensuring compliance with company and project goals. • Manage the dual role of supervising staff and supporting the maintenance of respective program applications. • Maintain program team performance by planning, monitoring and appraising job results while ensuring a high level of team performance. • Assist with the analysis and writing of client reports and other deliverables such as the presentation of program information to internal and external stakeholders. • Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution. • Other duties as assigned. • Ability to travel as needed. • Actively participates in in-person and virtual meetings/events (internal and external). • Supervisory Responsibility: 1 – 20 Direct Reports, 0 – 100 Indirect Reports.

@media (min-width:320px){ .careerSite{ width:100%; max-width:940px; margin-right:auto; margin-left:auto; } .cs-atscs-jobdet-rtpane{ padding-left: 0; } .maincont{ position:relative; top:0; z-index: 0; } .lpic{ float:left; width:50%; min-width:305px; } .rpic{ float:left; width:50%; } .col1{ display:inline-block; width:25%; min-width: 125px; line-height: 1.4; float:left; } .col1 label{ font-size:100%; color: black; padding: 0; } .col2{ display:inline-block; width:75%; min-width:100px; line-height: 1.4; float:left; } .col50per{ display:inline-block; width:50%; min-width:150px; line-height: 1.4; float:left; } .col25per{ display:inline-block; width:25%; min-width:150px; line-height: 1.4; float:left; } .fullwidth{ display:block; line-height: 1.4; width:100%; text-align:center; } .threequarterwidth{ display:block; line-height: 1.4; width:80%; text-align:center; margin-left:auto; margin-right:auto; } .g_row{ clear:both; width: 100%; padding-top:15px; } footer{ position: relative; } } @media (min-width:768px){ .cs-atscs-jobdet-rtpane{ padding-left: 250px; } .maincont{ top:0px; } } .emplink{ color: blue; cursor: pointer; text-decoration: none; font-size: 20px; font-weight: bold; } Advertisement Closes 3/29/2026 (8:00 PM EDT) 26-01394 Health Program Administrator Pay Grade 15 Salary $47,531.28 - $71,298.00 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Behav Health, Dev & Int Disab Location 275 E Main Street, 4W-G Frankfort, KY 40621 USA Description The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. This is an exciting opportunity to join the Division of Program Integrity in the Department for Behavioral Health, Developmental and Intellectual Disabilities to support recovery residence certification across Kentucky. In this role, you will help guide recovery residence programs through the certification process and support, safe, quality recovery housing for individuals impacted by addiction. You will work with providers across the state, help improve systems and processes, and play an important role in strengthening recovery residence services in Kentucky. This position offers meaningful work and collaboration with a dedicated team. Together we are shaping the standard for recovery housing. Responsibilities include but are not limited to: - Manage the recovery residence certification application program. - Maintain and monitor the online application system. - Track program data and compliance with state regulation. - Review applications and required documents from recovery residences. - Coordinate and schedule on-site inspections. - Collect and enter monitoring information into the KOG system. - Provide technical assistance to recovery residences about the application and certification process. - Review and investigate recovery residences operating without certification. - Help carry out the closure process for residences that continue to operate without certification. The ideal candidate would have: - Knowledge of recovery residence programs and basic state regulations - Ability to review applications and program documents - Skill in organizing and tracking program data - Ability to use computer systems and online databases - Good written and verbal communication skills - Ability to provide clear guidance and technical assistance - Strong attention to detail and accuracy - Ability to manage multiple tasks and meet deadlines - Ability to review concerns and follow established process for investigation. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/ Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Four years of professional experience in a health care facility, a community-based health care program, an institutional health care program, any health program administration, pharmacy technician, social work, public health, population health, emergency management services, emergency medical technician, paramedic, or related field. Substitute EDUCATION for EXPERIENCE: A master's degree in public health, or a health-related field (such as human services, psychology, nursing, health administration, substance abuse, special education, rehabilitation, social work, sociology, or related field) will substitute for two years of the required experience. Substitute EXPERIENCE for EDUCATION: Additional professional experience in a health care facility, a community-based health care program, an institutional health care program, any health program administration, pharmacy technician, social work, public health, population health, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Work is typically performed in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Nikki Milward at nikki.milward@ky.gov or 502-226-0649. An Equal Opportunity Employer M/F/D