• Helping to build and define strategies for generating net new qualified sales leads. • Working with the sales & marketing teams to qualify existing leads from events, webinars, and other marketing activity • Develop one-to-many lead nurture campaigns to engage a broad set of customers and get them to take an action leading to adoption of Keywords Player Engagement Services including Helpshift

• Become an expert with lead generation tools to build targeted prospect lists. • Proactively prospect freemium accounts with relevant, human touches. • Qualify prospects using targeted, relevant questions; nurture them and understand needs prior to an initial sales meeting. • Schedule discovery calls for our Customer Success Team and consistently meet/exceed monthly quotas for attended discovery calls. • Execute multi‑channel outreach (phone, email, social) using a sales development platform. • Counter top‑of‑funnel objections gracefully—demonstrating excellent interpersonal and technical skills. • Collaborate closely with Marketing and Account Executives to build and execute account communication plans. • Coordinate demos with Sales Engineering and log all activities in Salesforce. • Conduct thorough research and mine our existing database to build monthly call lists. • Close sales by educating prospects on our product value and guiding them through the buying process.

• Outbound prospecting to generate qualified leads. • Conduct discovery calls to understand customer needs and explain products or services. • Qualify prospects and schedule follow-up meetings for sales executives. • Handle objections professionally and maintain positive engagement. • Meet or exceed daily and weekly KPIs for calls, emails, and appointments.

• Motivate, coach, and mentor SDRs to achieve and exceed pipeline generation goals. • Ensure SDRs confidently articulate Nabla’s value proposition across buyer personas and market segments. • Create an environment that promotes accountability, collaboration, and continuous learning. • Design and execute outbound prospecting strategies that consistently produce high-quality opportunities. • Collaborate with Marketing and Sales Leadership to align outbound cadences, campaigns, and positioning. • Leverage data and market insights to refine messaging and outreach tactics for maximum effectiveness. • Analyze activity, conversion, and performance metrics to identify opportunities for improvement. • Provide structured, actionable feedback to improve prospecting efficiency and pipeline quality. • Celebrate achievements, identify skill gaps, and drive ongoing development. • Cultivate a sense of ownership, curiosity, and enthusiasm within the team. • Encourage collaboration, innovation, and peer learning. • Lead by example—modeling empathy, professionalism, and a passion for solving real challenges in healthcare. • Partner with Revenue Operations and Marketing to refine workflows, automate tasks, and improve reporting visibility. • Continuously optimize lead routing, prospecting sequences, and qualification criteria for scalable success.