AO Globe Life is expanding and seeking motivated, service-oriented professionals to join our fully remote team. In this role, you will support veterans, union members, and working families by helping them access life insurance and supplemental benefit solutions that protect their financial futures. This opportunity is well suited for individuals who value flexibility, purpose-driven work, and performance-based career growth within a structured and supportive environment. Why This Opportunity Stands Out - Fully Remote Work Work from anywhere in the U.S. within a fully virtual, structured environment. - Performance-Based Growth Commission-based compensation with no income cap and advancement tied directly to results. - Warm Leads Provided Engage with members from an established database—no cold calling required. - No Start-Up or Overhead Costs Begin your career without upfront business expenses. - Incentives and Recognition Advancement opportunities, performance recognition, and rewards based on results. - Union Affiliation Membership in OPEIU Local 277, representing decades of industry advocacy and stability. Key Responsibilities - Conduct virtual consultations to assess members’ insurance and financial protection needs - Present customized life and supplemental insurance solutions - Guide members through the application and enrollment process with professionalism - Provide ongoing policy support, reviews, and claims assistance - Maintain compliance with all state and federal insurance regulations Qualifications - Strong verbal and written communication skills - Self-motivated with the ability to work independently in a remote environment - Comfortable using technology and managing a virtual workflow - Solution-oriented with a client-first mindset - Sales or customer-facing experience preferred (training provided) - Ability to obtain a Life Insurance License Eligibility Requirements - Must be legally authorized to work in the United States - We are unable to hire non-U.S. residents or citizens at this time Why AO Globe Life? This is more than a job—it’s a long-term career path. You’ll join a mission-driven organization that values service, leadership, and professional growth while giving you the opportunity to make a meaningful impact in the lives of others. If you are driven, adaptable, and ready to build a rewarding remote career, we encourage you to apply. Apply today and take the next step with AO Globe Life.

Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Paid Training - Medical, Dental, and Vision Insurance - Paid Time Off - Employee Discounts - Full-time, non-seasonal - Career Advancement Overview: InteLogix is seeking a remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset. Responsibilities: - Serve as the primary point of contact for customers via phone - Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions - Maintain a thorough understanding of products, services and policies to effectively assist customers - Accurately document customer interactions and transactions across all tools/platforms - Collaborate with other departments to resolve customer issues and escalate complex problems as necessary - Strive to exceed customer satisfaction goals and performance metrics - Continuously seek opportunities to improve the customer experience and streamline processes - Stay updated on product knowledge and industry trends to better assist customers - Ability to work within the defined hours of operation with flexibility needed on weekends and holidays What We Look for in a Candidate: - Must be 18 years of age or older - High School Diploma or equivalent - At least 6 months of call center experience required - Strong typing skills are required - Proficient with Microsoft Office products and Salesforce - Troubleshoot basic technical issues - Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work - Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone - Superb attendance, so you can be there when our customers need us

Admissions Coordinator Full-Time | Remote 📍 Supporting Davie, FL Operations 🕚 11:00 AM – 7:00 PM (Monday–Friday) The Role We’re seeking a highly responsive, people-centered Admissions Coordinator to serve as the first point of contact for individuals and families seeking care at Principles Recovery Center (PRC) and Adolescent Wellness Academy (AWA). This role blends customer service, sales, and behavioral health exposure. You’ll be the first voice people hear during some of their most vulnerable moments—guiding conversations with empathy, confidence, and professionalism while keeping the admissions process moving efficiently. If you thrive in fast-paced environments, enjoy connecting with people by phone, and can balance compassion with urgency, this role is a strong fit. What You’ll Do - Serve as the first voice and first impression for incoming calls, emails, and inquiries - Manage a high volume of inbound calls (60–80/day) with warmth, efficiency, and focus - Engage prospective clients, families, and referral partners with strong customer service and sales skills - Ask direct, thoughtful questions while maintaining empathy and professionalism - Navigate crisis-related and emotionally charged conversations with composure - Educate callers on next steps, including assessments, tours, and admissions - Maintain rapid response times across calls, emails, and follow-ups - Accurately document all activity in CRM/EMR systems - Collaborate with clinical and operations teams to ensure continuity of care - Support outreach and referral efforts as needed What We’re Looking For Experience Requirements - +2 years in admissions, client care, call center, or sales roles (required) - +1 year in behavioral health, healthcare, or related field (required) Core Strengths - Strong customer service and sales acumen; confident guiding conversations and managing objections - Highly organized with the ability to manage multiple conversations and priorities simultaneously - Tech-savvy (CRM/EMR systems, Microsoft Office) - Calm, grounded, and emotionally steady under pressure - Responsive, accountable, and proactive with follow-up - Collaborative team player with a genuine passion for helping others Preferred - Spanish-speaking (preferred) - Familiarity with behavioral health or local treatment landscape - Interest in growth within admissions or outreach About Us Principles Recovery Center (PRC) provides individualized substance use treatment for adults, rooted in compassion, accountability, and long-term recovery. Adolescent Wellness Academy (AWA) is a PHP/IOP program supporting adolescents (13–17) and their families through creative, family-centered mental health care. Together, we meet people where they are—and help them take the next step forward.

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Provides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills. Job Duties: - Schedules patient appointments system wide for providers including specialty and ancillary services. - Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines. - Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments. - Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment. - Processes requests for referrals and obtains the referrals for physician offices as require. - Answers patient and referring physician questions pertaining to appointment status. - Coordinates the hold and release of template slots for requests to occur within weeks. - Facilitates and assures physician to physician or department contact. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required), Associate's Degree-Business Administration/Management (Preferred) Experience: Minimum of 1 year-Related work experience (Required) Certification(s) and License(s): Skills: Communication, Computer Literacy, Customer Service OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. - KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. - EXCELLENCE: We treasure colleagues who humbly strive for excellence. - LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. - INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. - SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.