Role Description The ECM Territory Manager (ETM) reports to an ECM Regional Manager (ECM RM) and supervises a direct staff of up to 15 Community Health Navigators. The ETM is responsible for leading their team to achieve monthly and quarterly performance goals, including: - Effective outreach and member engagement through door knocks and telephonic outreach - Timely completion of assessments and care plans - Delivery of quality care - Successful graduation of members The ETM also maintains audit readiness by ensuring compliance with HIPAA, documentation standards, and all state and health plan regulatory requirements. A successful ETM brings curiosity and a relentless drive for improvement, balances humanity with productivity, and demonstrates a clear passion for leading and developing teams. Responsibilities include: - Setting clear expectations and modeling effective behavior - Maintaining open communication - Supporting their field-based team through engagement with community-based organizations, health plans, and other partners - Teaching and coaching their team on escalation protocols, panel management, safety expectations, and member care ETMs may be on call during the scheduled work week, and other hours as needed. The ETM is expected to flex their schedule to meet the program's objectives. Qualifications - Minimum of 3-4 years’ experience managing others in health, social, or community services - High School Degree or equivalent - Strong analytical skills with a clear understanding and comfort with data, dashboards, and reporting tools - Ability to manage a P & L - Ability to adapt to constant change and work well under pressure in a fast-paced environment - Ability to solve problems, think critically, and collaborate effectively - Curious and relentless nature - Understanding of patient-centered care and whole person care models Requirements - Meet performance metrics, goals, and deadlines for their team while motivating them to achieve and exceed goals - Manage the day-to-day operations for their territory, including conducting one-on-one performance and caseload reviews - Track individual productivity, growth, member engagement, quality of care, and graduation - Engage with community-based organizations, health plans, and other partners - Provide ongoing virtual and field-based coaching and development to the field team - Advise Community Health Navigators on creating SMART goals and overcoming barriers with members - Problem-solve issues raised by CHNs in a creative manner - Support program expansion, staffing needs, and operational enhancements - Hire, manage, and coach staff - Manage Profit and Loss for the territory - Ensure timely review and approval of payroll, expenses, and other compliance requirements within territory

• Manage the firm’s trademark and copyright docket to ensure prompt and correct docketing of deadlines for domestic and international trademark and copyright matters; • Supervise docketing team in their work to achieve that goal • Update and maintain an operating and user manual and guides for the firm’s trademark and copyright docketing activities • Interface with Department Chair, Practice Group Leader, paralegals, and attorneys in the group to respond to requests for information and to deliver top-notch client service • Coordinate with Director of Practice Management to ensure that Firm’s trademark and copyright docketing database is maintained, checked for data quality, and upgraded as necessary • Create docket reports upon request by attorneys and other firm personnel • Ensure that all docketing guidelines and requirements are following Firm’s standards and best practices • Monitor and maintain reports for statistical analysis • Manage intake of transferred files and entry into docket • Establish standards for processing and forwarding of docketed items to ensure docketing policies and procedures are implemented by department personnel • Train, mentor, develop and evaluate trademark and copyright docketing staff • Conduct annual performance evaluations; provide performance management counseling for IP Docket Staff

We are seeking a compassionate registered nurse (RN) to join our growing team! In this role, you will provide critical after-hours support, triaging hospice patients and family needs over the phone wit professionalism and empathy. You will help ensure timely interventions and coordination of care for patients receiving hospice services. Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols for patient-centered, compassionate care. We are growing rapidly and excited to support our clients’ nursing staff in the field by leveraging our remote team of nurses to manage after-hours care delivery. Our triage nurses become an extension of our clients’ care team, and they trust us to support them and their patients during their non-core hours. Learn more at www.intellatriage.com. Why Join Us - Base pay at $27 an hour with multiple opportunities to increase the hourly rate with a potential to earn up to $30 an hour within your first 6 months of hire - 3 weeks of paid remote training - Supportive clinical team - Work from home allows you to create a comfortable and personalized workspace - Shorter shifts that provide a better work-life balance and reduce potential for burnout - Working remotely gives you more time to spend with those you love! What do our nurses say? When asked what inspires her, 2024 IntellaTriage Nurse of the Year shared: “Helping people. That’s it. And knowing this team has your back—that makes all the difference. People say it takes a special kind of person to do hospice, and I think that’s true. You’re walking with people and their families through one of the most sacred times in life. It’s an honor to support them and guide them through that journey. I’m so grateful to have been chosen for this award.”    At IntellaTriage we recognize nurses who go above and beyond to make a meaningful impact on patients’ lives. This years' honoree exemplifies what it means to lead with compassion, skill, and dedication. Read more about being a nurse at IntellaTriage, and the reward:  https://intellatriage.com/telehealth-solutions-media/2024-nurse-of-the-year/

• Verantwortung für den Ausbau der internationalen Umsatzstrategie. • Steigerung der Marktpräsenz des SaaS-Produkts GetMyInvoices in Zielregionen. • Etablierung nachhaltiger, skalierbarer Vertriebsprozesse. • Definition, Analyse und Priorisierung internationaler Zielmärkte nach Wachstumspotenzial. • Aufbau von Sales Excellence & Prozessen inklusive CRM, Forecasting und KPI-Frameworks. • Steuerung datenbasierter Vertriebsplanung und Performance-Analysen. • Identifikation relevanter Zielkunden und Segmente. • Aufbau und Pflege strategischer Schlüsselkundenbeziehungen auf Entscheider- und C-Level-Ebene. • Durchführung von Präsentationen, Vertragsverhandlungen und Abschluss komplexer Deals. • Enge Zusammenarbeit mit Marketing, Customer Success und Produktmanagement zur Optimierung der Go-to-Market-Strategien.