• Hire, lead and retain a team of Account Specialists rooted in strategy and accountability to ensure the team meets or exceeds sales forecasts while following all compliance expectations. • Work with VP of Sales to develop regional and territory business plans based on revenue goals, marketing plans, and required competencies and capabilities. • Review and analyze Area performance metrics to identify trends and opportunities to improve performance. • Partner with the Field Operations team responsible for establishing the call plan, targets, incentives, collecting data, and measuring performance. • Collaborate with US Marketing, Channel and Reimbursement, Patient Support Services, Business Operations, Medical Affairs, Legal, Compliance and other internal stakeholders to support the field with appropriate materials and programs; monitor progress and drive course correction where necessary. • Conduct field visits, regional team meetings to align teams, ensure direct reports understand product and unique market landscape to meet or exceed targets as well as monitor execution, identify issues/opportunities and define new actions. • Bring key competitive intelligence and work closely with the Marketing team to develop relevant insights and market solutions; help define sales excellence metrics and monthly dashboards. • Lead and support in National and regional conferences/exhibits. • Collaborate with Legal, Regulatory, Compliance and other internal stakeholders to ensure tactics and operations are executed with the highest standards of integrity and compliance. • Performs other duties as assigned or requested.

• Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. • Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. • Conducts a minimum monthly center/practice visits or more often as needed to determine overall success. • Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District. • Partner with Center Leadership and District Veterinary Directors manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs. • Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation. • Analyzes and utilizes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators with District’s management team. • Celebrating achievements and identifying revenue growth opportunities. • Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices or centers. • Ensures completion of district quarterly inventory. • Properly reinforces all Destination Pet’s training, safety, service programs. • Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc. • Conducts a weekly call with the district leadership to discuss performance and strategic initiatives. • Implement a one-on-one cadence for individual growth plans and management development opportunities. • Partners with center and practice management team to identify and execute additional revenue driving initiatives. • In partnership with the Center/Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment. • In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. • Resolve all customer and staff complaints not resolved at a center level. • Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner. • Assume operational oversight, maintaining impeccable facility standards, cleanliness, and operational efficiency. • Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. • Embrace and execute any additional responsibilities as needed by the organization's evolving needs.

• Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. • Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. • Conducts daily/weekly communication with all Business Partners. • Manages expenses to meet or exceed profit objectives. • Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP. • Accountable for profit and performance goals set forth by the company. • Maintains an effective level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition. • Provides leadership to deliver an exceptional customer experience which maximizes sales / KPIs and drives consistent customer loyalty in all Districts. • Develops leadership to maintain a strong emphasis on both the in store selling model and a channel agnostic approach to exceed expectations. • Maintains a strong partnership with all Business Partners through discussions and weekly touch bases. Build and nurture a culture of highly engaged associates with leaders to drive passion and commitment for the business that drives results. • Develops recruitment strategy and pipeline, and training within all Districts to drive results. Active on LinkedIn and all digital platforms, possesses a strong network of external candidates.

• Define and implement program strategy to enable G.E.H.A's overarching strategic framework • Serve as the Fund’s primary interface with the G.E.H.A Fund Governance Council, presenting sector and deal analysis and offering points of view on strategic opportunities relative to venturing activities • Lead coordination of investment approvals and related documentation through both the Fund Governance and Audit Committees of the Board of Directors • Develop and maintain the Innovation Partnership “idea to impact” framework to optimize a culture of experimentation while ensuring innovations translate into real-world impact • Routinely present Innovation Fund (Fund) performance updates to the Board of Directors, including ad hoc insights and reporting as required • Establish and maintain strong relationships with senior leadership and Audit Committee members, delivering high-quality presentations and reports that inform strategic investment decisions and ensure compliance with governance • Represent G.E.H.A externally with the startup and venture capital investment community, including in approved media interviews.