Sally Beauty

• Grow the Business: • Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships. • Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts. • Determine customers’ needs and offer products and services to meet those needs. • Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis. • Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours) • Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon. • Call on your customers in person in order to execute established sales goals. • Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned. • Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity. • Actively prospect for new customers through cold calling, social media, and other digital outlets • Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com. • Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge. • Conduct effective in-person and virtual product knowledge classes. • Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed. • Grow Team and Culture: • Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers in order to grow the teams’ digital capabilities. • Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor • Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required. • Support all new initiatives with a growth mindset while also positively fostering change management throughout the team • Grow Yourself: • Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships. • Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships. • Allocate and optimize time to participate in learning utilizing all available tools and resources. • Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market. • Actively work to increase own product, industry, and market knowledge. • Create an organized work environment and workflow to be able to most efficiently service your customers.

• Serve as the primary virtual point of contact for assigned accounts • Build and maintain strong customer relationships through phone, email, text, and virtual engagement • Process customer orders accurately and efficiently while resolving order-related issues • Proactively communicate promotions, new product launches, education opportunities, and business initiatives • Support customer awareness and engagement around company programs, offers, and resources • Partner closely with field sales teams and leadership to ensure continuity of customer support • Respond to customer inquiries related to products, pricing, inventory availability, and account needs • Support customers through service recovery situations and escalate issues appropriately when needed • Maintain accurate customer records and engagement activity within Salesforce • Monitor account trends and identify customer risks, concerns, or support opportunities

Manage IT staff through recruitment, training, and performance appraisal while overseeing application operations and implementing new technologies to align with organizational strategies and compliance standards.

• Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. • Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations. • Ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. • Conducts daily/weekly communication with all Business Partners. • Manages expenses to meet or exceed profit objectives. • Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP. • Responsible for maintaining an effective level of business literacy about the region, SBH financial position, and competition.

Title: PROCUREMENT CATEGORY MANAGER Location: Plano United States Job Description: About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. This position is hybrid reporting into our Support Center at Legacy West in Plano Texas 3 days a week. Primary Duties - Develop, manage, and implement procurement and sourcing strategies across assigned categories to ensure effective and efficient delivery of products and services. - Identify and execute cost‑effective sourcing solutions and maintain strong contractual and performance‑based relationships with vendors and service providers. - Lead the development and application of category management practices aligned with industry standards. - Build and maintain strategic supplier partnerships, conduct spend and savings analysis, and drive total cost‑of‑ownership optimization within each category. - Partner with internal business partners and leadership to design and execute procurement strategies that support broader organizational objectives. - Provide financial reporting, track cost‑savings initiatives, and manage supplier onboarding for procurement‑related projects. - Adapt to evolving business needs by anticipating challenges, developing solutions, and leading initiatives to successful implementation. - Manage complete contract process with negotiations, redlines to contract signature. Work with business area, legal and vendor partner for contract completion. Qualifications - 5-7 years of procurement, sourcing, or category management experience. - Proven experience managing supplier relationships, conducting spend analysis, and overseeing sourcing initiatives. - Demonstrate ability to develop and execute category strategies based on industry best practices. - Experience managing complex, cross functional, high spend RFPs with internal stakeholders - Strong negotiation skills with experience managing contracts, RFPs, and vendor performance. - Excellent written and verbal communication skills with the ability to present leadership. - Strong analytical skills with the ability to interpret data and develop actionable insights. - Experience using procure‑to‑pay (P2P) systems and procurement analytics tools. - Ability to anticipate business needs, solve problems proactively, and manage multiple priorities in a dynamic environment. - Strong leadership, interpersonal, and collaboration skills. Working conditions & physical requirements Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday and Friday The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work. While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates. Benefits: We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

• Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. • Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations. • Ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. • Conducts daily/weekly communication with all Business Partners. • Manages expenses to meet or exceed profit objectives. • Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP.

• Drive sales and profit growth by leading a team • Develop a proactive team accountable for customer experience • Conduct daily/weekly communication with Business Partners • Manage expenses and direct activities across 10 districts • Maintain business literacy about the region and company financial position

• Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. • Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. • Conducts daily/weekly communication with all Business Partners. • Manages expenses to meet or exceed profit objectives. • Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP. • Accountable for profit and performance goals set forth by the company. • Maintains an effective level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition. • Provides leadership to deliver an exceptional customer experience which maximizes sales / KPIs and drives consistent customer loyalty in all Districts. • Develops leadership to maintain a strong emphasis on both the in store selling model and a channel agnostic approach to exceed expectations. • Maintains a strong partnership with all Business Partners through discussions and weekly touch bases. Build and nurture a culture of highly engaged associates with leaders to drive passion and commitment for the business that drives results. • Develops recruitment strategy and pipeline, and training within all Districts to drive results. Active on LinkedIn and all digital platforms, possesses a strong network of external candidates.