• Seeking a Strategic Sales Manager to increase Wiley’s digital market share • Manage a team of Digital Learning Executives and Customer Success Managers • Develop and deploy retention plans and strategies for Customer Success Managers • Travel to university and community college targets • Recruit and develop top talent at Wiley • Contribute to the achievement of strategic and operating goals and ensure best-in-class customer experiences

About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com Overview Sales Director Enterprise Accounts – CX & AI (Infinity) We are hiring a senior enterprise seller to drive growth of Avaya’s next-generation CX, AI and data orchestration platform (Infinity) within our existing customer base. This role is focused on engaging senior decision-makers, identifying transformation opportunities, and expanding relationships through high-value, consultative sales. This is not a transactional role—it requires the ability to operate as a peer to VP and C-level leaders and translate business challenges into strategic outcomes powered by Infinity. What You’ll Do Own and grow a portfolio of strategic enterprise customers Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement Position Infinity as a CX orchestration layer that enhances and extends existing environments Create and shape opportunities where no formal project exists Drive complex, multi-threaded sales cycles across large organizations Expand account footprint through strategic, multi-year expansion plans Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts What You Bring 10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc. Proven ability to expand existing accounts and close six- and seven-figure deals Consistent track record of gaining access to VP and C-level stakeholders Executive presence with the ability to lead peer-level conversations and challenge thinking Strong consultative selling skills focused on business outcomes, not features Experience navigating complex organizations and multi-stakeholder environments Ability to create demand—not just respond to it. What Makes You Successful in This Role You create opportunities by identifying real business risk or missed opportunity You connect external events (regulation, fines, market shifts) to internal executive action You get to the right executive quickly and establish credibility in the first conversation You lead with insight and urgency, not product You can turn a single high-impact problem into a broader platform sale You think in terms of long-term account expansion and strategic value Success Metrics Expansion revenue within existing accounts Executive engagement (VP/C-level access and pipeline creation) Pipeline coverage and quality Deal size growth and multi-solution adoption Why This Role Sell a strategic platform, not a point solution Large, untapped opportunity within the existing customer base High visibility and direct impact on a critical growth initiative Ability to shape how Infinity is adopted across enterprise customers Position is VIRTUAL and can be based in any US city with close proximity to an airport. #LI-CM1 #LI-REMOTE Experience 10+ Years of Experience Education Bachelor degree or equivalent experience Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com Overview Sales Director Enterprise Accounts – CX & AI (Infinity) We are hiring a senior enterprise seller to drive growth of Avaya’s next-generation CX, AI and data orchestration platform (Infinity) within our existing customer base. This role is focused on engaging senior decision-makers, identifying transformation opportunities, and expanding relationships through high-value, consultative sales. This is not a transactional role—it requires the ability to operate as a peer to VP and C-level leaders and translate business challenges into strategic outcomes powered by Infinity. What You’ll Do Own and grow a portfolio of strategic enterprise customers Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement Position Infinity as a CX orchestration layer that enhances and extends existing environments Create and shape opportunities where no formal project exists Drive complex, multi-threaded sales cycles across large organizations Expand account footprint through strategic, multi-year expansion plans Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts What You Bring 10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc. Proven ability to expand existing accounts and close six- and seven-figure deals Consistent track record of gaining access to VP and C-level stakeholders Executive presence with the ability to lead peer-level conversations and challenge thinking Strong consultative selling skills focused on business outcomes, not features Experience navigating complex organizations and multi-stakeholder environments Ability to create demand—not just respond to it. What Makes You Successful in This Role You create opportunities by identifying real business risk or missed opportunity You connect external events (regulation, fines, market shifts) to internal executive action You get to the right executive quickly and establish credibility in the first conversation You lead with insight and urgency, not product You can turn a single high-impact problem into a broader platform sale You think in terms of long-term account expansion and strategic value Success Metrics Expansion revenue within existing accounts Executive engagement (VP/C-level access and pipeline creation) Pipeline coverage and quality Deal size growth and multi-solution adoption Why This Role Sell a strategic platform, not a point solution Large, untapped opportunity within the existing customer base High visibility and direct impact on a critical growth initiative Ability to shape how Infinity is adopted across enterprise customers Position is VIRTUAL and can be based in any US city with close proximity to an airport. #LI-CM1 #LI-REMOTE Experience 10+ Years of Experience Education Bachelor degree or equivalent experience Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. Multifamily Sales Representative – Full Time 📍 Location: DFW Area (Remote – Territory-Based) 📅 Schedule: Monday – Friday | Full-Time 💲 Compensation: Competitive base salary + commission + vehicle allowance About Us SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we have partnered with professional contractors and manufacturers by delivering reliable products, expert solutions, and unmatched service. Our success is built not only on what we sell, but how we serve. We are driven by strong relationships, accountability, and a commitment to continuous improvement. At SouthernCarlson, we don’t just sell—we solve. Our Core Values At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service. 🔧 Provide Fanatical Service We go above and beyond to deliver faster, better solutions and exceed customer expectations. ⚡ Act With Urgency We respond quickly and decisively—because time matters in our industry. 🤝 Earn & Maintain Trust We build long-term relationships through honesty, reliability, and consistency. 📈 Continuously Improve We challenge ourselves to grow, innovate, and get better every day. At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on delivering results. Join a team that values excellence, urgency, and relentless improvement. Job Description We’re hiring a Multifamily Sales Representative with a strong hunter mentality to drive new business growth across the Texas multifamily market. This role focuses on developing relationships with General Contractors, Owners, Developers, Project Managers, Superintendents, and subcontractors throughout all stages of multifamily construction. This position is ideal for a driven sales professional who thrives in competitive markets, understands the wood-frame multifamily segment, and excels at uncovering opportunities and closing complex deals. What You’ll Do - Identify, engage, and convert key multifamily accounts including General Contractors, Owners, and Subcontractors - Actively pursue new business through weekly sales calls, jobsite visits, product presentations, and preconstruction meetings - Develop relationships with GC/Self-Perform Developers’ preconstruction teams and project managers - Build strong presence on multifamily jobsites with superintendents and trade partners - Sell across multiple product categories including Division 6, 7, and 10 solutions - Meet and exceed quarterly and annual sales goals - Collaborate closely with the Texas Business Development Manager and Multifamily leadership team - Participate in local and regional builder shows and industry events - Stay current on SouthernCarlson products, processes, and industry trends - Serve as a trusted advisor by providing market insights and value-added solutions - Participate in weekly and monthly sales meetings, trainings, and leadership sessions What We’re Looking For ✔ 5+ years of proven sales growth experience in the Texas wood-frame multifamily market ✔ Strong hunter mentality with the ability to prospect, negotiate, and close complex deals ✔ Experience reading architectural and structural blueprints ✔ Excellent relationship-building and communication skills ✔ Strong organizational skills with the ability to manage multiple priorities ✔ Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) ✔ Knowledge of sales strategy, marketing concepts, and business operations ✔ Bilingual skills a plus ✔ Ability to travel approximately 10–15% monthly ✔ Valid driver’s license and clean driving record Why You’ll Love Working With Us 🕒 Flexible, Full-Time Schedule – Territory-based remote role 🤝 Strong, Collaborative Culture – Relationship-driven and team-focused 📈 Career Growth Opportunities – Leadership development and advancement paths 💼 Competitive Compensation & Benefits: - Base salary + commission - Vehicle allowance - Health insurance options - Paid holidays and vacation - 401(k) with Company Match Our Values – OUR PROMISE MEANS MORE™ Respect – We treat everyone with kindness and fairness Integrity – We do what’s right, always Teamwork – We win together Family Feel – We’re a nationwide company with a local touch Ready to build your future with SouthernCarlson? Apply today! All offers are contingent on a successful background check and drug screening. SouthernCarlson is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.