• Provide certain support for certain issues to customer online or offline. • Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need. • Following RMA in CRM and record the returns to customer in on-line list. • Service Planning for next week, need plan for more visiting to customer side for service. • Weekly meeting to review about issues and RMA following within team and cooperation. • One basic Monthly report about the main work. • Need to follow the related task list of call center project by time line. • Normal customer visiting and good communication. • Certain feedback or analysis report. • Keep good communication and relationship with customers for customer satisfaction. • Make some certain training for customers about products or Ananda link. • Service process review together to make more efficient. • Support visiting customers for some certain other support, like supporting business.

Role Description This is an exciting opportunity in a fast-paced, customer-focused, outdoor working environment. The Field Service Representative (FSR) is a remote position, responsible for creating their own schedule and working from home when not in the field. The FSR provides industry-leading technical and customer support to CCM’s Commercial Roofing customer base. This role manages warranty inspections, job-site training, warranty claim investigations, product support, and the preparation of internal and external reports. The FSR services a regional territory to ensure high-quality installation of Carlisle Construction Materials products through education, demonstration, and hands-on support. This position typically operates Monday–Friday, with occasional weekend work and travel as business needs require. Duties and Responsibilities - Understand and adhere to CCM and project-specific health and safety policies. - Schedule and complete final inspections for warranty issuance for Authorized Applicators. - Provide on-site technical assistance before, during, or after installation of warranted projects. - Educate and promote proper installation of CCM products and roofing systems. - Serve as the day-to-day technical expert within the assigned territory, providing timely and effective support to customers. - Conduct warranty claim and product investigations as required. - Deliver training presentations and hands-on demonstrations for new and existing Authorized Applicators to promote quality installations. - Build and maintain strong internal and external working relationships. - Prepare detailed written reports and correspondence for internal and external distribution. - Perform additional duties and responsibilities as assigned. Qualifications - Strong work ethic with the ability to work independently and manage multiple priorities. - Professional, positive attitude with excellent interpersonal and customer service skills. - Clear, confident verbal and written communication abilities. - Commercial roofing or general construction experience preferred but not required; CCM provides extensive onboarding and technical training. - Ability to understand construction-related terminology, documents, tools, products, and installation practices. - Strong attention to detail with the ability to assess both specific issues and overall project conditions. - Comfortable using technology, including Microsoft Office applications and CCM-specific software and hardware systems. Requirements - High school diploma or equivalent. - Minimum of three (3) years of construction or commercial roofing-related experience. - Valid driver’s license with a satisfactory driving record in accordance with company policy. - Associate or bachelor’s degree preferred. - Previous roofing or construction experience (including internships or summer work) preferred. Working Conditions - Work performed outdoors in varying weather conditions, including heat, cold, and wet environments. - Frequent travel by air and motor vehicle, depending on assigned territory. - Overnight travel required based on territory size and business demand. - Regular presence on active construction sites. Physical Requirements - Lifting or Carrying: - 1-10 LBS: Occasionally - 11-20 LBS: Frequently - 21-40 LBS: Frequently - 41-50 LBS: Occasionally - 51 OR MORE LBS: Occasionally - Pushing or Pulling: - 1-40 LBS: Occasionally - 41-50 LBS: Occasionally - 51 OR MORE LBS: Occasionally - Bending or Stooping: Occasionally - Reaching Above Shoulder Level: Occasionally - Driving Automatic Equipment Vehicles: Frequently - Operate Machinery or Power Tools: Occasionally - Climbing (Ladders, Stairs, etc.): Occasionally - Walking: Frequently - Standing: Frequently - Sitting: Occasionally - Working in Extreme Temperatures: Occasionally - Repetitive Motion (including but not limited to: wrists, hands and/or fingers): Occasionally - Vision: Continuously - Hearing: Continuously - Dexterity: Continuously - Hand Eye Coordination: Continuously

Benefits: - Company car - Employee discounts - Paid time off Palm Beach Tan, the industry leader in Sunbed and Spray Tanning is looking for a Facilities Technician! Starting at $25/hr. - $35/hr. The Facilities Technician is responsible for all maintenance concerns for the stores in their assigned areas. The ideal candidate will have experience with and an understanding of the demands of building maintenance in a multi-unit setting, and a basic understanding of building maintenance systems. This is a full-time position that requires frequent travel. This position does not have a specific office location. You will start your day from home, and travel to locations as needed to your assigned areas. Here are some of the perks we offer: - Overtime Opportunities - Company Car + Gas - Free Tanning, Product and Service Discounts - Generous Paid Time Off Plans - Paid holidays - Benefits Package - 401K with company matching Responsibilities - Providing general maintenance to store locations throughout above-mentioned area - Repairing general items such as minor plumbing, light ballasts, doorknobs, etc. - Maintaining tanning booths and UV free spray booths (training provided) - General carpentry including sheetrock repair, painting - Working with store operations staff; communicating with store management and vendors Experience - Excellent driving record (driving record check required) - 2 years’ preferred experience with maintenance and constructions required (multi-unit experience preferred) - Basic understanding of building maintenance systems - Ability to manage multiple projects - Ability to work independently - Outstanding customer service skills - Willingness to work nights, weekends, holidays, and some overtime based on business needs - Ability to lift up to 50 pounds Palm Beach Tan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

• Perform calibration, maintenance, testing, troubleshooting, and repair on a variety of gas analyzers and analytical instrumentation in continuous emission monitoring systems • Maintain all logs and required documentation repairs and preventative maintenance • Independently work on assignments that are moderately complex in which experience and knowledge is required to calibrate instruments and resolve problems • Follow quality assurance and quality control procedures for the equipment • Work is performed and various locations including oil refineries, chemical plants, power generation facility and industrial work locations • Performs duties in a safe manner • Identifies, report and/or correct unsafe work environments • Works to logic diagrams, electrical and mechanical drawings and sketches, and other written instructions • Completes preventive, corrective maintenance and scheduled maintenance; and improves operation of systems, instruments, controls, and metering and electrical equipment installed in plants and in customer facilities • Performs preventive maintenance on assigned equipment in customer facilities • Trouble shoots and analyzes instrument, control, and metering problems and takes appropriate action to correct deficiencies • Trouble shoots and analyzes system problems and takes appropriate action to correct deficiencies • Maintains records of readings and test results for all assigned equipment