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Libertana is a revolutionary home health care agency providing families with exceptional medical and non-medical care.
Account Coordinator
Location
California
Posted
79 days ago
Salary
$24 - $26 / hour
Seniority
Junior
Job Description
Account Coordinator
Libertana
• Provide excellent customer service when interacting with vendors and regional center case managers regarding referrals, authorizations, and payments, including communicating with clients and family members. • Primary point of contact for case managers, vendors, clients, and family members. • Process, review, and track referrals, authorizations, and billing. • Maintain, input, update, research and analyze patient account activity to maintain accuracy. • Reviews patient accounts identify any missing information, follows up, and corrects accordingly. • Responsible for timely and accurate billing and collection. • Keep up regular attendance and punctuality are essential for the smooth operation of this company. • Working closely with both regional center case managers and accounting departments. • Verify accuracy of regional center payments received and posted to the billing system. • Prepares reports as needed for census, tracking, and identifying on-reconciled claims and authorizations. • Other duties as assigned.
Job Requirements
- 1-2+ years of customer service and billing experience.
- Bilingual English and Spanish preferred.
- Excellent customer service and communication/phone skills.
- Strong organizational, prioritizing, and analytical skills.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work with substantial amounts of data and make correct judgments.
- Ability to work independently and with others, including management.
- Ability to multi-task and prioritize needs to meet required timelines.
- Proficiency with Word, Excel, and Outlook (or similar e-mail software applications).
- A can-do attitude and willing to jump in to assist with additional tasks.
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