• Simultaneously lead multiple small/medium or large-scale projects • Centered around M&A Integrations and Migrations or deploying Microsoft Office 365 technologies • Conduct project kick-off and close-out meetings • Create and maintain project-related documentation • Develop and manage end-to-end project plans and timelines to ensure on-time delivery • Provide day-to-day project coordination, drive execution, and own progress reporting for projects • Perform project-related risk and change management • Articulate project goals and roadmaps to clients • Manage relationships with the client and stakeholders • Assist with project and resource scheduling • Review of project engineer time entries to ensure billing accuracy • Project change order management & coordination with internal account managers

• Technically manage video-focused projects from planning through installation and commissioning • Lead client meetings, site walks, and technical coordination sessions • Support onsite installation activities and field teams during critical project phases • Review, update, and produce basic CAD drawings and technical documentation • Assist with testing, validation, and troubleshooting of video equipment and systems • Support SMPTE 2110 infrastructure, networked video workflows, and related technologies • Coordinate schedules, deliverables, and technical requirements with internal teams and vendors • Ensure systems meet performance, reliability, and client expectations

• Act as the primary coordinator between SDRs, developers, and clients. • Evaluate new projects for technical fit and delivery feasibility. • Oversee multiple projects simultaneously, ensuring deadlines and deliverables are met. • Facilitate sprint planning and daily stand-ups (Agile/Scrum or Kanban). • Manage project documentation, scope, and timelines using PM tools like **HighLevel** and others. • Collaborate with developers to ensure proper handoff and progress tracking. • Communicate clearly with all stakeholders, setting expectations and pushing back when necessary. • Monitor project KPIs and performance metrics, reporting results to leadership.

• Lead enterprise-wide projects or programs with high visibility and impact. • Partner with functional leaders and executive stakeholders to define scope, objectives, and success metrics. • Proactively anticipate and mitigate risks and dependencies to protect delivery commitments and business outcomes. • Act as a change agent by tailoring communications to influence stakeholders across functional areas. • Serve as a Jira and Confluence super user, configuring workflows, dashboards, and reporting to support project tracking and team collaboration. • Provide guidance to junior project managers or business partners on project management and delivery best practices. • Drive process improvement and project portfolio reporting for IT leadership. • Monitor project performance and iterate based on data and stakeholder feedback. • Champion agile best practices and continuous improvement initiatives. • Lead organizational change management strategies and define stakeholder engagement plans.