We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY Join CVS Health Enterprise Technology and help evolve observability at Fortune‑6 scale. The Enterprise Observability Platform (EOP) delivers standardized, frictionless instrumentation and telemetry pipelines for engineering teams across all CVS Health application environments—spanning on‑prem, hybrid, and multiple public clouds. As a Lead Observability Platform Engineer, you will design, build, and operate large‑scale observability services that process billions of logs, metrics, and traces daily. You will develop high‑performance backend services using Go, Java, and Node.js, and lead the adoption of OpenTelemetry-based instrumentation and standards across the enterprise. In this role, you will partner closely with SRE, Cloud Engineering, CI/CD, Infrastructure, Security, and application teams to shape platform strategy, enhance developer experience, and ensure reliable, secure, and cost‑efficient observability at scale. You will provide senior technical leadership, influence architectural direction, and help deliver a world‑class, self-service observability ecosystem that accelerates engineering productivity and operational excellence. KEY RESPONSIBILITIES - Design, build, and operate core observability platform services using Go, Java (Spring Boot), and Node.js. - Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy. - Architect and scale high‑throughput, fault‑tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency. - Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams. - Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting. - Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices. - Participate in on‑call rotations and lead incident mitigation, root‑cause analysis, and post‑incident reviews. - Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation. - Ensure secure telemetry pipelines through mTLS, secrets management, and zero‑trust design patterns. - Produce and maintain high-quality technical documentation, standards, and best practices. - Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements. - Provide technical leadership through mentorship, design reviews, architectural guidance, and cross‑team collaboration with principal engineers and engineering leadership. REQUIRED QUALIFICATIONS - 7+ years of experience in Software Engineering, Platform Engineering, or SRE. - 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management. - 5+ years building production-grade backend services in Go and/or Java. - 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns. - 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD). - 5+ years working with public cloud platforms (AWS, GCP, or Azure). - 3+ years designing and scaling distributed, high‑volume data pipelines. - 3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir). - 3+ years with relational databases (PostgreSQL, MySQL). PREFERRED QUALIFICATIONS - Experience with service meshes and networking technologies such as Envoy and Istio - Experience integrating or operating commercial observability platforms (Datadog, New Relic, AppDynamics, etc.) - Experience with streaming and data platforms such as Kafka, Pulsar, or similar technologies - Familiarity with time-series, NoSQL, or analytical databases (ClickHouse, Bigtable, Cassandra, etc.) - Experience with Infrastructure as Code tools such as Terraform or CloudFormation - Experience with cost optimization and capacity planning for large-scale telemetry systems - Experience with chaos engineering, resiliency testing, or fault injection - Background in security‑aware platform design, including secure service‑to‑service communication - Experience mentoring senior engineers and influencing platform standards across organizations - Strong operational experience supporting 24x7 production systems, including on‑call responsibilities - Strong technical communication and cross‑team collaboration skills - Experience operating in regulated or compliance‑heavy environments (e.g., healthcare, finance) EDUCATION Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Pay Range The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Assist in building and maintaining distributed backend systems, both player-facing and internal • Support the deployment, monitoring, and troubleshooting of online services • Help integrate external APIs, including platform first parties and infrastructure providers • Participate in investigating performance, reliability, and cost-related issues • Contribute to documentation and operational best practices for networked systems • Collaborate closely with senior engineers, production, and other disciplines • Play the game and help identify real-world service and connectivity issues

• Lead the development and evolution of our enterprise Generative AI platform. • Collaborate with product, data, legal, cybersecurity, and business stakeholders to translate AI use case needs into scalable, reusable platform capabilities. • Ensure alignment with security, privacy, and governance standards while enabling successful delivery and commercialization at scale. • Monitor tools and participate in conversations to encourage collaboration across product teams. • Provide leadership, mentoring, and coaching to Software Engineers. • Conduct annual and mid-year reviews by reviewing individual development plans and team feedback. • Participate in and contribute to learning activities around modern software design and development core practices.

Role Description Platform Engineering at MoonPay is responsible for providing a resilient, secure, production-ready platform that enables MoonPay to safely deploy applications and services in a self-serve, repeatable manner. We believe that Platform Engineers should support both our product delivery and operational teams by surfacing data from our production environment and driving meaningful change based on what we learn from it. What you’ll do - In the short term: - Improve the maintainability of our infrastructure as code - Build dashboards, monitoring & alerting mechanisms with Datadog - Load test and performance tune our production services - Lifecycling and maintenance of our Kubernetes clusters - In the medium to long term: - Implement new and shiny technologies on top of Kubernetes as you see fit to ensure our tech can scale with the business - Develop and integrate solutions with a bias for automation in order to improve and maintain reliability across the production estate and make recovery easier - Design and track metrics for site uptime and performance ensuring high levels of visibility are maintained - Own the deployment pipelines and continuously improve our monitoring and alerting capabilities - Collaborate closely with all other engineering functions to provide timely feedback from our environments - Support Engineering on their journey to deliver better software, faster and more safely Qualifications - Strong systems administration skills, know the difference between a container and a virtual machine, and know your way around a Linux terminal - Platform engineering/SRE experience at leading startups or fast growing tech companies - Experience with some of our tech stack or confidence to cross train and up skill quickly - Experience working in a regulated industry - Confidence working with and guiding developers on monitoring and logging of complex systems at scale - Experience on complex projects - Reflexively reach for AI agents to assist in researching and solving problems - Ability to work collaboratively with different teams (i.e. Security, Data, Engineering) - Desire to forge and own MoonPay's reliability & recovery processes - Basic understanding of complex reliability structures, theories, principles, and best practices - Experience with JavaScript codebases and frameworks (e.g. Typescript, Node.JS, and React) Requirements - Research has shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. - We promote a diverse and inclusive culture at MoonPay. Current Tech Stack - Typescript as our programming language of choice - Node.js as our backend platform - TypeORM, TypeDI, TypeGraphQL, and routing-controllers as our backend libraries - React and NextJS hosted on Vercel as our frontend - Google Cloud Platform to host our services - Postgres as our core database - Redis for caching - Bull to manage background tasks - DataDog for logging and monitoring - ArgoCD for continuous deployment on Kubernetes - GitHub to manage our source code - Jest to run our tests Benefits - Competitive salary package - Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay - Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards - Moonshot award: We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant - Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) - Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours - Private Healthcare benefits: To protect you and your loved ones - Enhanced parental leave: So you can spend more time with your loved ones without a second thought - Annual training budget: We support your training journey every step of the way - Home office setup allowance: Create the home office of your dreams - Remote working allowance: Those working fully remotely get a little extra for utilities - Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN - Employee referral programme: Great people know great people, refer them to receive 10K in USDC - Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons - Working in a disruptive and fast-growing company where excellence is rewarded Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.