MoonPay

• Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution • Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all MoonPay products, driving increased value for our users, our customers, and our business • Structure complex, ambiguous strategic problems for the MoonPay leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach • Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work • Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations • Deeply understand MoonPay customers and the broader market landscape to uncover insights that inform your recommendations • Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them

• Define the strategic roadmap for MoonPay Institutional, working closely with the business head and senior leadership to prioritize the initiatives that create the most commercial leverage • Lead high-value partnership negotiations and deal structures with institutional clients and financial infrastructure providers • Translate market signals and competitive intelligence into clear recommendations that shape product direction and go-to-market strategy • Drive execution across Product, Legal, Compliance, Sales, and Engineering, holding each workstream to a high standard of delivery • Identify white space opportunities in the institutional crypto market and develop the business case to pursue them

• Design and implement a comprehensive, risk-based global internal audit program inline with IIA International standards and best practices, updated annually and refreshed dynamically as regulatory obligations and business risks evolve. • Provide internal audit coverage of MoonPay's operations, including capital, supervisory controls, AML/KYC/KYT, operational, and capital adequacy obligations, and digital asset custody operations. • Coordinate with external auditors on regulatory audit requirements and maintain regulatory examination readiness. • Present findings, audit plans, and emerging risks to the Board, relevant committees, and senior management

• Pitch and secure coverage across mainstream, tier-1, and industry outlets on an ongoing basis to position MoonPay as a globally recognized brand. • Own the end-to-end press release lifecycle — from drafting and internal review through legal approval, partner sign-off, and wire distribution via PR Newswire. • Build and maintain MoonPay's network of media contacts, proactively sourcing new journalists to cultivate ongoing relationships with key press contacts to drive future coverage • Field inbound press inquiries, coordinating with internal subject-matter experts to provide timely and accurate responses • Track and compile comprehensive media coverage reports and visibility metrics • Write supporting content including blog posts on MoonPay’s Newsroom • Source and draft Assist with award nominations and industry list submissions • Prepare briefing documents and talking points for executives ahead of conference panels, fireside chats, and media interviews • Support speaker logistics for events — registrations, scheduling, and coordination with event organizers • Coordinate across time zones with product, partnerships, legal, and leadership to align on messaging and announcement timing • Manage relationships with PR tools and vendor platforms • Keep the GTM pipeline tracker up to date and flag scheduling conflicts or dependencies

Title: Senior Crypto/ Revenue Accountant Location: New York - Hybrid / United States - Remote Department: Finance – Finance Full-time Job Description: About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Why? Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. What we do MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. Proven at scale Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. Locations Supported New York / United States - Remote About the Opportunity We’re hiring a Crypto Operations Accountant to join MoonPay’s Accounting team, reporting to the Senior Revenue Accounting Manager. This role sits at the core of our crypto on- and off-ramp business and supports new product launches as MoonPay continues to scale globally. You’ll work closely with Accounting, Data, Product, and Treasury teams to ensure crypto activity is accurately recorded, processes are built to scale, and financial reporting reflects the complexity of crypto and fintech operations. What You Will Do - Support month-end close financial reporting for all crypto-related activity across the business - Perform month-end balance sheet reconciliations and flux analysis across all revenue-related accounts - Validate the completeness and accuracy of large transactional datasets - Design, document, and implement accounting processes and procedures for new products - Lead process improvement and automation initiatives to enhance efficiency, scalability, and control effectiveness - Support internal and external audits, including compliance and financial reporting requirements About You Must-have experience and skills: - 4+ years of accounting experience in at a crypto, fintech, banking, or payments company - Comfortable operating in fast-paced, evolving environments where processes are still being built - Detail-oriented, curious, and comfortable asking hard questions to get to the right answer - Experience working with large transactional datasets - Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various levels of the organization. Nice-to-have experience: - Experience with SQL or data querying tools (BigQuery, Looker) - Experience with Sage Intacct and/or Floqast is a plus, or other larger ERP systems $120,000 - $150,000 a year BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Benefits & Perks Competitive salary package - Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay - Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards - Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. - Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) - Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours - Private Healthcare benefits: To protect you and your loved ones - Enhanced parental leave: So you can spend more time with your loved ones without a second thought - Annual training budget: We support your training journey every step of the way - Home office setup allowance: Create the home office of your dreams - Remote working allowance: Those working fully remotely get a little extra for utilities - Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN - Employee referral programme: Great people know great people, refer them to receive 10K in USDC - Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons - Working in a disruptive and fast-growing company where excellence is rewarded Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations. • Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth. • Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation. • Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning. • Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs. • Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams. • Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations. • Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls. • Deliver project support and training for internal teams and BPO partners.

• Own and optimise global payroll operations processes, identifying inefficiencies and driving standardisation across entities, providers, and workflows • Design, build, and test robust payroll processes, ensuring they are efficient, repeatable, and audit-ready • Introduce practical automation and workflow improvements to reduce manual effort and increase accuracy (e.g. process improvements, system configurations, better use of existing tools) • Partner closely with the Payroll Manager to support payroll delivery while enabling them to focus on strategic ownership and governance • Build and maintain operational frameworks including documentation, controls, calendars, SLAs, and performance tracking • Support payroll-related transformation initiatives, including M&A integrations, new country launches, and vendor/process improvements • Improve payroll data quality, reporting, and visibility across Finance, Legal, and People teams to support better decision-making

• Perform quality reviews of manual fraud decisions and chargeback / dispute handling to ensure accuracy and consistency • Audit analyst decisions against internal policies, risk frameworks, and card network rules (Visa, Mastercard, PayPal, etc.) • Identify trends in errors, inconsistencies, and edge cases across workflows • Produce QA reports and insights to highlight performance gaps and improvement opportunities • Partner with Fraud Investigations, CX, and Payments teams to drive process improvements • Support calibration sessions and contribute to defining QA standards, playbooks, and scoring frameworks

• Own day-to-day Workday HCM operations, including business processes, reporting, and issue resolution across the employee lifecycle • Design, build, and maintain Workday integrations with internal and external systems (e.g. Finance, Payroll, IT tools) • Configure and optimise Workday modules to support evolving business needs while maintaining system integrity • Identify inefficiencies and drive automation and system improvements to reduce manual processes • Partner with HR, Finance, Payroll, Talent, IT, and Engineering teams to gather requirements and deliver scalable solutions • Support Workday bi-annual releases, including testing, documentation, and deployment of new features and functionality.

• Act as an incident commander during live fraud attacks, coordinating containment and response across teams. • Lead complex fraud investigations, identifying root causes and recommending permanent fixes to prevent recurrence. • Assess the severity of fraud cases and escalate high-risk cases to the Manager or Compliance in a timely manner. • Execute rapid containment actions (blocks, freezes, restrictions) to minimise fraud exposure during active incidents. • Review, build, implement, and tune fraud detection rules to optimise accuracy and minimise false declines. • Backtest rule logic against historical data to validate effectiveness before deployment. • Monitor rule performance in production and iterate based on real-time data and investigation outcomes. • Own the False Decline Rate for rules implemented by the Fraud Investigations team, keeping it within acceptable thresholds. • Conduct quality assurance reviews on BPO fraud analyst casework, assessing both process adherence and decision-making accuracy. • Provide structured feedback and coaching to BPO teams to drive continuous improvement in investigation quality. • Define and maintain QA scoring frameworks and calibration standards. • Build, deploy, and QA AI-powered agents and automation workflows that enhance fraud detection and investigation efficiency. • Identify opportunities to automate repetitive investigation tasks and scale the team’s operational capacity. • Partner with Engineering, Data, and ML teams to translate investigative insights into scalable tooling and controls. • Engage with Product, ML, Engineering, and Compliance teams to support investigations and contribute to fraud mitigation strategies. • Provide support to internal teams raising fraud queries, acting as a subject matter expert on fraud risk. • Ensure accurate and timely documentation of fraud cases, maintaining clear records for internal reporting and external audit requirements. • Identify gaps in tooling or processes and provide actionable feedback to improve detection accuracy and investigation efficiency.