Turtle Rock Studios

Role Description We are looking for a Senior Community Manager to be the voice and face of our community — someone who is just as comfortable jumping into Discord to chat with players as they are hosting a livestream with our developers. As the Senior Community Manager, you will help shape the connection between our studio and the players across the globe who make our worlds come alive. To be successful in the role, you are an individual who thrives on authentic communication, loves great games, and understands how to turn community feedback into action that improves the player experience. This position will report to the Head of Marketing. Responsibilities - Champion our global community: Be the daily link between our players and our development team — building trust, excitement, and open dialogue across all platforms. - Lead global community management efforts to connect players across regions and keep them engaged with our worlds and development updates. - Be on-camera and in-stream: Represent Turtle Rock Studios in developer streams, community updates, and social content with authenticity and enthusiasm. - Own social channels: Manage and grow our presence across Reddit, Discord, X (Twitter), Facebook, Instagram, YouTube, and emerging platforms. - Create compelling, on-brand content: Write and produce posts and updates that reflect the studio’s personality and resonate with our players while interfacing with creative services and multimedia personnel. - Engage players around live titles: Plan and execute international communication strategies for patches, updates, events, and new content drops. - Monitor sentiment and trends: Use third-party tools to track engagement, player feedback, and community health, turning insights into actionable recommendations. - Collaborate with teams across the studio to ensure unified messaging, bring player insights to the forefront, and celebrate the great work happening here at Turtle Rock Studios. - Support game capture and content: Help capture gameplay, screenshots, and behind-the-scenes content for community and promotional use. Qualifications - 5+ years of experience managing communities for live or shipped games, ideally experienced working in or around AAA development pipelines. - Deep understanding of community management best practices and player engagement. - Confident, natural on-camera presence — you enjoy connecting directly with players through streams and videos. - Hands-on experience creating social and community content in an established brand or product voice. - Proficiency with monitoring, analytics, and reporting tools (e.g., Sprout, Brandwatch, Meltwater, Discord insights). - Strong written and verbal communication skills — approachable, clear, and authentic. - A savvy gamer capable of playing well with an eye for gameplay moments, community stories, and emerging social trends. - Collaborative, positive, and comfortable working across departments to bring the community perspective into every decision. Requirements - Familiarity with OBS, video editing tools, or Unreal Sequencer. - Background in influencer/creator partnerships or social campaigns. - You’ve moderated or managed a high-volume Discord or Reddit community. Benefits - 100% Medical, Dental, Vision Coverage for you and your family. - Retirement Savings Plan Matching. - Career Improvement Plan. - Flexible Work Arrangements - In-House, Hybrid, and Remote. - Generous Time Off Policy. - Company Events - In-Person + Virtual Events. - Fully Stocked Kitchen + Sponsored Food Trucks.

• Create and maintain rigs for unique characters through the development process • Support and implement animation content, and fine tune parameters for gameplay animation • Work directly with Programming, Animation, and Design to prototype and deliver excellent combat, character locomotion and movement mechanics, facial animation, and other new game features to deliver extremely polished gameplay and animation. Help to determine risk/reward throughout the process • Help document design features and parameters, brainstorming all avenues for the creation of animation content • Investigate, identify, and improve pipeline, optimize workflows and tools, setting best practices/standards streamlining the animation process • Troubleshoot asset and editor problems for the Animation and other development teams • Document systems and feature functionality for use by the teams and future employees • Coordinate with all departments to achieve project goal

• Create and maintain rigs for unique characters through the development process • Support and implement animation content, and fine tune parameters for gameplay animation • Work directly with Programming, Animation, and Design to prototype and deliver excellent combat, character locomotion and movement mechanics, facial animation, and other new game features to deliver extremely polished gameplay and animation. Help to determine risk/reward throughout the process • Help document design features and parameters, brainstorming all avenues for the creation of animation content • Investigate, identify, and improve pipeline, optimize workflows and tools, setting best practices/standards streamlining the animation process • Troubleshoot asset and editor problems for the Animation and other development teams • Document systems and feature functionality for use by the teams and future employees • Coordinate with all departments to achieve project goal

• Maintain and extend core AI and character systems • Author AI behaviors for in-game characters • Work with design team to create playable spaces conducive to AI interaction • Revise and tune characters based on design goals and playtest feedback • Profile and optimize code to meet memory and CPU budgets

• Implement, optimize, and maintain user interfaces using Unreal Engine 5 and UMG • Translate Figma mockups and wireframes into interactive, responsive, in-game UI • Work closely with UI/UX Designers to ensure fidelity between design intent and implementation • Develop and maintain UI assets pipelines, ensuring a clean workflow from Figma, Photoshop, and Illustrator into UE5 • Iterate on Blueprint scripting of the material in UMG for the front end • Contribute to the development of materials and shader solutions that elevate the look and feel of the UI • Collaborate with Engineers to integrate UI systems into gameplay features and tools • Collaborate with QA to track and resolve UI related bugs • Troubleshoot and resolve UI-related technical challenges, including performance and scalability • Ensure UI elements function seamlessly across multiple platforms and resolutions • Create and maintain documentation, scripts, and tools to support efficient UI workflows • Participate in playtests and iteration cycles to improve usability and visual quality

• Listen to and understand the needs of the content creation staff to help design and create new tools/pipelines as needed • Maintain and extend existing tools to meet the needs of the project and team • Create tools that make content creation easy for internal and external folks • Document tools and proactively communicate new updates • Diagnose and solve complex problems with most unreal engine editor systems • Participate in studio playtests

• Craft missions that provide balanced gameplay with the player in mind, to ensure fun, engaging, and replayable gameplay experiences • Handle creative and technical implementation of missions with a focus on reusable modular gameplay mechanics for efficiency across different types of mission content • Collaborate closely with narrative, level design, AI, gameplay, and systems teams to deliver cohesive, immersive, and engaging scenarios, events, and missions • Work with the production team to drive mission content through development phases from initial documentation to final deliverable • Translate high-level narrative and gameplay goals into playable and repeatable mission content that reinforces the core pillars of the game • Prototype complex mission logic, emergent gameplay systems, and scripted sequences using Blueprints and data-driven tools • Use data and playtest feedback to iterate and balance missions for pacing, difficulty, and engagement • Champion mission design best practices and mentor junior designers, fostering a collaborative and solution-focused environment • Contribute to technical documentation, workflows, and tool improvements alongside engineering and design leadership • Maintain consistent quality and tone across missions and ensure alignment with the overall vision • Playtest with both the studio and the design team to review and develop missions

At Turtle Rock, we make the games we want to play. We're dedicated to providing a collaborative environment where our team members feel empowered with the creative freedom to contribute and grow. While we are based in Orange County, CA, we support flexible work arrangements ranging from in-studio, hybrid, to fully remote throughout North America. Join our award-winning game development team and help create our next hit title. Turtle Rock Studios is looking for a passionate and well experienced Narrative Lead to own the writing, world building, and execution of our latest and greatest narrative experiences. This role is ideal for someone who is extremely creative, well organized, and hands-on in all narrative related aspects. Responsibilities - Lead the creation of core story, writing, and narrative experiences as directed. - Shepherd the lore and “voice” of the game. - Make significant creative and process-focused contributions to the game through planning, writing, cinematics, and in-game sequences. - Collaborate with all disciplines to ensure our narrative goals are successfully planned for, met, and executed on. - Guide the quality and consistency of narrative within the writing and content teams. - Edit and create written documents for internal review, milestone delivery, and outsource partnerships. - Design and implement narrative content directly into missions and gameplay. - Help manage external partnerships with companies like VO recording groups. Requirements - Shipped at least one narrative-based AAA game - At least 2 years of experience as a professional narrative lead or director in video games - Experience leading an internal team and working with outsourcing partners - Outstanding written and verbal communication skills - Detail-oriented, process-minded, and well organized - Well versed in current-gen narrative design workflows Preferences - Proficiency in UE5 and Blueprint - First Person Shooter experience - Bachelor’s or Master’s degree in English, Creative Writing, Game Narrative, Theater or Film - Good sense of perspective - able to switch between "details" and "big picture" as needed - Passionate about games with a deep understanding of various narrative-driven games released within the history of the medium Benefits Some of the benefits and perks our employees get to enjoy, include: - 100% medical, dental, vision coverage for you and your family - 401k matching - Student loan repayment plan / College savings plan - Career improvement plan - Flexible work arrangements - In-house, hybrid, and remote - Generous time off policy - Company events - in-person + virtual events - Fully stocked kitchen + sponsored food trucks The estimated base pay range for this role is: $150,000 - $185,000 USD We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Design, build and maintain the software that elevates our highly distributed corporate network. • Optimize our whitebox and commercial hardware solutions through novel application of proprietary, open source and commercial software. • Work closely with our IT department to solve complex problems to accelerate our game development pipelines and workflows. • Participate in studio playtests.

• Assist in building and maintaining distributed backend systems, both player-facing and internal • Support the deployment, monitoring, and troubleshooting of online services • Help integrate external APIs, including platform first parties and infrastructure providers • Participate in investigating performance, reliability, and cost-related issues • Contribute to documentation and operational best practices for networked systems • Collaborate closely with senior engineers, production, and other disciplines • Play the game and help identify real-world service and connectivity issues