• Own and operate AWS and Azure cloud environments, ensuring high availability, performance, and security. • Lead cloud administration including incident management, monitoring, patching, and system health. • Establish and enforce cloud governance, IAM, security controls, logging, and audit readiness. • Drive disaster recovery and business continuity planning and execution. • Own cloud cost management, forecasting, and optimization. • Partner with Finance to manage cloud budgets and implement best practices. • Lead DevOps and platform teams supporting CI/CD pipelines, Infrastructure-as-Code, and automation. • Champion DevOps best practices to improve deployment speed, reliability, and operational efficiency. • Partner with Engineering to enable self-service and developer productivity. • Support SOC 1&2, ISO 27001, GDPR, and other compliance requirements. • Collaborate with Security on IAM, SSO, encryption, monitoring, and incident response. • Lead and develop a high-performing, globally distributed team. • Manage relationships with AWS, Azure, and key vendors/MSPs. • Communicate cloud strategy, risks, and progress to executive leadership.

• Design, build, and maintain secure, scalable, and highly available AWS infrastructure supporting our mission-critical applications. • Manage SQL Server environments hosted on AWS RDS and EC2, optimizing performance, tuning queries, and ensuring data reliability and availability. • Develop and maintain CI/CD pipelines (GitHub, Terraform, PowerShell, or your tool of choice) to automate build, test, and deployment workflows. • Collaborate closely with Development, QA, Product Management, and Information Security teams to ensure smooth, secure releases and stable environments. • Monitor and troubleshoot performance issues using tools like CloudWatch, DataDog, and SIEM dashboards, driving root-cause analysis and proactive prevention. • Contribute to security and compliance initiatives by adhering to SOC 2 and CJIS-aligned policies, managing IAM roles, patching systems, and safeguarding secrets. • Participate in incident response activities, assisting with mitigation, root-cause investigation, and long-term resolution. • Document infrastructure configurations, procedures, and architecture for operational continuity and knowledge sharing. • Support continuous improvement by proposing new automation, cost optimization, and resilience strategies across environments.

• Architect and implement secure, scalable cloud environments across AWS and Azure. • Lead application and infrastructure modernization initiatives using cloud-native services. • Design highly available, multi-region architectures aligned with SLA, RPO, and RTO requirements. • Establish cloud architecture standards, reference architectures, and operational guardrails. • Design, implement, and manage CI/CD pipelines using Git and GitLab across multiple environments. • Lead enterprise-scale Infrastructure as Code (IaC) programs using Terraform. • Automate environment provisioning, configuration management, and release orchestration. • Design and manage complex cloud networking architectures. • Act as a technical liaison between Development, QA, Security, and SaaS Operations. • Embed security-by-design and zero-trust principles across cloud and DevOps platforms. • Lead FinOps initiatives, including cloud cost optimization, forecasting, and chargeback. • Serve as senior technical authority for cloud, networking, and DevOps platforms. • Mentor DevOps Engineers, Cloud Engineers, and SaaS Ops Reliability Engineers.

• Lead, mentor, and develop a team of DevOps engineers, fostering a culture of excellence, collaboration, and continuous learning • Provide leadership-level coverage during US evenings and weekends to ensure rapid response to critical incidents and maintain platform stability • Drive strategic planning and coordination of DevOps initiatives during US business hours, working closely with engineering, product, and business stakeholders • Oversee architecture and implementation of scalable AWS and hybrid cloud infrastructure using Terraform/Terragrunt and related Infrastructure as Code tools • Guide the design, building, and optimization of highly available containerized environments leveraging EKS, Kubernetes, and Docker • Lead the automation strategy for CI/CD pipelines (TeamCity, GitHub Actions, ArgoCD, and similar), ensuring fast, secure, and reliable software delivery across environments • Champion security by design, implementing guardrails, identity/access controls, and compliance-driven automation across infrastructure layers • Collaborate with global teams in Poland to optimize handoffs, knowledge sharing, and round-the-clock operational coverage • Manage incident response processes, conduct post-mortems, and implement preventive measures to reduce future incidents • Establish and maintain monitoring, alerting, and observability practices using tools like Prometheus, Grafana, ELK/EFK, Datadog, or similar • Develop and track key performance metrics for infrastructure reliability, deployment velocity, and team productivity • Drive continuous improvement in deployment processes, system resilience, and cost optimization across multiple environments • Lead recruitment efforts to build and scale the DevOps team as business needs evolve.